Re: Help-desk hell
While working in a school, i had a user catch me while i walk passed her office complaining that her machine would not turn on.
I found that the problem was the power supply.
So i told her i would have to take her machine away to the IT office to take remove the old power supply and install a new one.
She agree and thanked me for my effort.
20 mins later...
I get a phone call from the same user:
User: "Now my monitor is not working, the is just a multicolored rectangle just bouncing around the screen"
Me: "Well, that would be because i have your machine in the IT office, remember?"
User: "Oh i didn't realize i needed that box"