Re: Help-desk hell
Linda from Birmingham - you have to do the Brummy accent in your head - would ring up every few months.
"My keyboard's stuck, I'm entering stuff on the keyboard and the form's not working..."
"Is there a red light above the F1 button on your keyboard on?" (This was a VT220 green-screen character terminal, none of this GUI shenanigans.
"Yes."
"Press F1."
"It's working now."
"You pressed the Hold button on your keyboard again. Speak to you in a few months, Linda."
Biting the hand that feeds IT
