Thank your lucky stars you didn't choose PITNEY BOWES !!
Putting account on stop for non payment (ummm, you remember that direct debit you filled in? we chose not to use it),
Charging the incorrect amount for topping up, EVERY time after a constant YEAR of telling us OVER and OVER and telling you OOPS sorry we'll fix that, EVERY time (yawn),
Charging £59.95 EVERY time royal mail changes their rates (it's expensive downloading a small file down the phone line containing a few humbers you know!).
Low battery on your machine? How to change the battery ... Here, have a REFURBISHED MACHINE, now box and drag the old machine to the post office so we can have it back. Changing a battery is extremely difficult and requires great expertise, a simple coin battery holder in a slide out drawer was not designed into the machine to save the user this extremely complicated task .... oh dear, we're billing the incorrect amount for topping up since you have a machine with a different serial number now, silly us!! (yes, really!!)
Make sure you have the right account number, is it the one for the monthly DD, the one for topping up, or the purcashe power one? We have 3 account numbers because ... well, because we're clever! Be silly to hsve one account number related to your one account.
I'll end it there, safe to say PITney bowes ARE the PITs. Roll on renewal time!