8 posts • joined 9 Jul 2012
Pre-pay: lowest of the low
All those angry letters are going to achieve the sum of nothing. Most pre-pay customers cost more for T-Mobile to keep on the network than they spend on their devices. You don't get compensation because T-Mobile aren't breaching any contract when your pre-pay phone stops working.
Sign a contract, then you get to complain. You might even be offered 2 hours worth of your monthly line charge as recompense for a 2 hour outage. 'Inconvenience' doesn't count, 'lost business' - only if you are a registered business user.
They know the blags we use and refuse to give credits.
Re: Benefits are not a "handout"
If your wages aren't enough to support your family, why did you have a family?
Benefits should not enable people to make or support life decisions precluded to people who work.
The very notion of the 'benefit trap' appears to be a challenge for you to comprehend.
Certainly no formal blacklist, but do you think that UKGov would give them a contract following the Flex fiasco and the DWP contract screw up? It makes commercial sense to not suffer the costs of bids that are doomed to failure and focus efforts in attaining work from companies without a historical experience of poor service.
Mobile networks here run algorithms to extract memorable numbers ... I used to do it for TMUK for a few years. I recall simple numbers that were sequential or had repeating sets of numbers being cheap and popular with costs of up to 1500 for a number that had the last 6 digits sequenced or identical.
So we do it in the UK too ... I recall a rumour I heard that a customer, on hearing Orange had been allocated the 07777 prefix range offered them some obscene sum to have the 777777 suffix.
Re: Nice Design
A cursory glimpse at the internets will let you know that the government has actually hired people into the GDS to build and run the service. Tom Loosemore led a lot of the web work and the executive direction came from Mike Bracken ... so yeah, not an agency.
Cynicism is expected and healthy, but it pays for it to be based in fact rather than lazy speculation.
Lets get proper retro ...
One 2 One is quite old, but lets get back in the 80s when hair was stupid and phones were larger Smart for2.
ERG driving departments to cut the length and tie in of major contracts, but such leviathains as DWP and HMRC retain either a single, or set of contracts with tier 1 suppliers and despite these being 'non-exclusive' they still do not procure outside them as the cost of doing so would negate any savings.
Unless the centre begins to enforce the absence of these integrator contracts, business will keep going to them and not to SME.
I'd be surprised if Smith was handed the post ... his team at DWP are exceptional inspite of him, not because of him.
I'm wondering which of Watmore's private sector army will go next, Pitchford from MPA, maybe?
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