Re: nothing new for giffgaff
Yup, it's flaky and it's cheap. Very, very cheap. My phone works as much as it has on any other network and I've never had to pay more than £10 a month, no contract and no fuss.
If occasional corporate amateurism is the trade for cheapness then that's fine with me. I'll remain a customer for as long as they can remain solvent.