Re: @Steve KNox
I find this hard to believe what with all the panic I get from users. In my company I get someone who shows up and says.. "This contract means 53 million dollars if we get it. Our meeting with the customer better go off perfectly in every way." This means how well I plan for this setup technically may lead to good or bad perceptions about our company and how it is run. The projector better run and the backup better be ready. The laptop better not go to sleep mode or shut down in the middle of the presentation, the slide show better be as smooth as butter. How is this not directly related to how much money we can earn?
In a simple example. I have a user come and say this proposal has to be on the desk of our customer now but I inexplicable destroyed my laptop .. recover it so we can win the contract. I do so they win the contract.
I wont argue we that anyone cares because they don't. I helped win the contract I might even get a nice email to my boss .. but my boss will forget.