1 post • joined Tuesday 6th March 2012 00:36 GMT
Re: NetApp, Run away, Run away fast
I've managed large storage frames (primarily in UNIX shops) from Hitachi, Sun, EMC and NetApp over the last 10 years. I currently manage about 50 NetApp filers of all sizes for critical NAS/SAN needs. I would say NetApp boxes have been by far the most stable, alongside Sun in that regard. EMC's DMX boxes were stable, but their support was horrible (you ever get a call from a support tech in India asking to dial into your storage frame for a dial-home that was already reported and 3 days old?).
I've had much better experiences with NetApp's support than with EMC's. Perhaps we shouldn't tell folks to run away quite yet without surveying the rest of the storage admins on here.
As for your 3240s "crashing" and taking down most of your production servers; are you sure they have been configured correctly, and perhaps more importantly, cabled up correctly for HA? I ask because I've never seen those boxes not fail over to their partner head gracefully in case of a panic. That's what always made them nice; 2 controllers in a single chassis.
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