* Posts by Stuart Castle

1720 publicly visible posts • joined 19 Jun 2007

Reg reader rages over Virgin Media's email password policy

Stuart Castle Silver badge

Way back in the dark ages, when I first got Cable (and broadband), I set up a Cable and Wireless email address. I never really used it beyond as a login for some websites. Then, a couple of years after NTL took over, I got an email stating that they were migrating the old Cable and Wireless emails over to their system, and, for some reason they never explained, mine would not be migrated.

From what I have read on here (and on several Cable Users forums, one of which I used to moderate), I've not missed much by not having a Virginmedia email address.

It never really bothered me that I lost that email address, but I'm now glad I did.

IT blamed after HR forgets to install sockets in new office

Stuart Castle Silver badge

About 20 years ago, my employer moved to a new building that was refitted specifically to fill their needs. They needed a studio , and one was installed on the ground floor. The company Facilities Management department oversaw the contractors doing the refit. As this is a grade 2 listed building, actually getting any work done was a long, complex process requiring authorisation at every step of the way.

We had not long had the studio installed, with a special, almost friction free floor that even in 2002 cost over £5000.

A couple of months after installation, but my colleague got into work to find over the weekend. Facilities had dug up the floor and relaid it. With a 15 centimetre wide trench in the middle where the floor was nearly 2 centimetres lower.

Obviously this was useless and when my colleague complained, they did apologise. Apparently when they employed the contractor to lay the floor, someone had forgotten that they needed to install electrical trunking in the room and the original plan had it going under the floor. When they realised they’d forgotten this, they got the electrician in to lay the cable duct, but forgot to update the plans to go elsewhere.

They did pay for the original fitters to come back, but this meant digging up the entire floor and relaying it. So, a £5,000 floor cost £10,000..

Zero trust? Not yet a must for most IT departments

Stuart Castle Silver badge

I think the problem IT security has, at least in getting budgeted, is this: It can be a difficult sell to the bean counters. Yes, a brand new security system will protect a company's infrastructure, but the existing system should be doing that, so why would they pay for something that does what they have a system for anyway? Yes, you can talk about detection statistics and methods, but that talk may well confuse the person you are talking to. It may also bore them slightly, in which case they are less likely to listen. Even if they do listen, it's not going to engage them as much as something that will provide what they consider a significant benefit to the business. Perhaps an increase in sales, or an increase in efficiency or profits.

The problem is, while you can argue that someone might break into the system, and if they do, the company might lose money (or reputation, and therefore money) they can dismiss that as "might" meaning it probably won't. There may or may not be a break in, but I think the risk it might happen is worth spending money to prevent it. After all, you could argue that the fact your office probably won't be broken in to is a good reason not to buy locks for the doors, but no one would seriously argue that.

One decade, 46 million units: Happy birthday, Raspberry Pi

Stuart Castle Silver badge

I like the PI

I've got a couple of PIs, and I'm trying to buy a 3rd. A Raspberry Pi 4 8 Gig. Trouble is CPC were supposed to deliver the week before last. Then last week, I got an email saying my delivery had been delayed by 2 weeks. I got another email yesterday saying the Pi had been delayed a further 2 weeks. I think at this rate, it's going to be a while before I get it..

I think the Pi is great. It's a great way of getting kids into electronics and coding. It's powerful enough for general coding and general use. It's cheap enough that if you are wiring it up to something, even if you damage the PI, you haven't lost much. It's certainly easier to justify wiring up random circuits to a £60 Pi than it is an £800 PC or £1000 Mac. Having GPIO on board makes it a *lot* easier to add extra sensors and circuits than using USB, even if you are wiring in a button, light sensor and LED, and just programming the PI to switch the LED on if it receives an input on one of the other two.

I also love that projects like the Pi Tube and Pi Storm are enabling the user to use the Pi to emulate the CPUs (and other parts) of old computers, such as the BBC Micro/Master and the Amiga. Well, in the case of the Pi Tube, it doesn't emulate the Beeb's CPU, it emulates any of the co processors Acorn made available via their Tube interface

Your app deleted all my files. And my wallpaper too!

Stuart Castle Silver badge

I used to work in a computer lab, supporting a lot of software that operated under the broad (and then trendy) term "Multimedia". One day, the users of a lot of the applications started moaning they weren't installed properly. On investigation, I noticed that they were, but all the image files were missing, with the result that even if the application worked, the help system or example files wouldn't.

I was discussing this rather mysterious problem with one of my fellow technicians who, at first, denied all knowledge of it. Then, after a few days, admitted that he'd written a small script that logged on to all the machines, searched any drives for any images, then moved them to a shared area on his machine. Partly to see if the students had downloaded anything *ahem* interesting, and partly to clear space on the machines. Shortly after that, he adapted the script to exclude the folders the Applications used from their search.

Google offers privacy audit tool to app developers

Stuart Castle Silver badge

Can't help thinking it's somewhat ironic that Google, a company who's data slurping arguable contributed massively to the need to get privacy controls into apps is offering an easy way for developers to check that their apps comply with privacy regulations.

File suffixes: Who needs them? Well, this guy did

Stuart Castle Silver badge

Way back, way before I had a job I enjoy in Computing, I did a lot of work with Spreadsheets. Particularly one workbook with a dozen or so spreadsheets connected by a series of very complicated links that all updated each other. I had a low end 286 based PC that did struggle to update this sheet. It actually struggled to do much once Windows 3.1 started..

This workbook was important because once a month, it went to finance and they used it to charge other departments for our service. As such, it was our only source of income.

My boss didn't have (or need) a PC, but their boss had a then state of the art 486 DX2 66 that ran Windows 3.1, Excel and this spreadsheet *easily*. As far as I could tell, all he used this PC for was reading the book I submitted. He had a PA with her own PC (that had a similar spec to his) for everything else he needed, which was primarily typing.

She, clearly frustrated with the Dos 8.3 naming convention, came up with a system for naming her files.. He files were all on floppy, in a neat box on her desk. Each disk was numbered, as was each file on it. She had a master floppy that just contained a text file listing all the file numbers, with the disk they were on and a detailed description of the file contents. She had no backups

Because I had a keen interest in computing, even then, and our IT support "team" was a single tech support person for several hundred staff, I got roped into supporting the entire department.

I think you can probably guess where this is going. I got a call from the PA one day to say her PC wasn't opening a file. When I went and had a look, the file that had corrupted was this index file, and the disk itself had been damaged, rendering the contents unreadable.

I did try a few utilities (this was back when Norton Utilities was a good thing), but failed to get much of the data back. I copied what I could to a new disk, and she had to go through every file on every other disk, re-creating what she had. There were over 500 files. She made sure to take backups after that.

Airtag clones can sidestep Apple anti-stalker tech

Stuart Castle Silver badge

Re: "we condemn in the strongest possible terms any malicious use of our products."

You know, I was ready to post something criticising Apple, and hoping they took steps to prevent stalking. I still hope that, but I think we are looking at a symptom of the problem rather than the problem.

Why do people stalk? What can we do to stop them? Airtags are a tool. Say Apple do stop people being able to use Airtags for stalking, there are other tools. Are you going to stop stalkers using them? How would you stop them using (say) a pair of binoculars, or a car? Both of these probably are used for stalking. How about payphones or Pay as you go phones? Both could be used to intimidate a victim.

While security on the tools could often be improved, the problem is the people (I'd argue primarily, but not exclusively, men) using them. They need to be stopped. Whether by education, or another way.

Unfortunately, I don't think anyone has the right answer.

Akamai's Linode buy: Good for enterprise, risky for others

Stuart Castle Silver badge

Re: Migration started

Those who factor in the fact that a given cloud provider isn't AWS or GCP (or perhaps Microsoft as well) as a major selling point might be less than impressed.

I know Akamai isn't AWS, GCP or Microsoft owned, but they might have preferred to go for an independent.

Beware the techie who takes things literally

Stuart Castle Silver badge

While there is part of me that says the company was tight in not buying the software, and there is a certain poetic justice in him writing something that destroys itself, he needs to be careful. His company might have something in his contract that says they own the copyright in anything he writes as part of his job.

All in the past now. If they were able or going to do anything, they likely would have by now.:

Red Hat signals Intel's software-defined silicon will debut in Linux 5.18

Stuart Castle Silver badge

As noted above, devices shipping with disabled hardware is not new. At least one of the major mainframe manufacturers had a wonderful upgrade that doubled the storage that was performed by an engineer coming out, flipping a hidden switch and turning the 2nd drive head on.

Also, don’t Tesla’s ship with the Autopilot hardware installed, but only enabled when you pay an extra fee?

Real-time software? How about real-time patching?

Stuart Castle Silver badge

Re: "I know a company where they had a summer intern do the Email system. It doesn't matter if his name was Albert Einstein -- he was not there when the shit hit the fan (which it did)"

The problem is when it comes to things like setting up an email system, a lot of managers think it's just a case of running an installer, accepting the default options, then adding a load of email addressees. As such, they may well be happy to offload it on to an intern, because interns are cheap.

The trouble is that setting up a decent email system requires planning, time and money. It's also a lot more complicated than running an installer, clicking "Next" a few times and setting up a few email addresses. The intern could be the best, most experienced administrator on earth (which they won't be), but they aren't going to be around when the shit hits the fan.

Into x86 servers? Apple seeks 'upbeat and hard-working' hardware engineer

Stuart Castle Silver badge

Re: Well, that's for the previous El Reg article dreaming about a Google's M1-like cloud...

I love my M1, both in iPad and Mac Mini forms. However, in terms of reliability at scale and over the long term, it is untested

When dealing with production servers , you want to know your architecture is reliable, scalable and support is available if there are any problems.

Note: I know that ARM has been deployed at scale, but while M1 is based on ARM, there may be differences, and those differences may cause problems.

X86, in all it's variants, and for all it's faults, is well known, and as a race we have 40 years experience of deploying it at scale, so it makes sense for Apple to use it.

Don't get me wrong: I'm not saying they shouldn't use M1 (or some variant of ARM), it's just they need to test it at scale first.

Nothing to scoff at: Crisps and nuts biz KP Snacks smacked in ransomware hack attack

Stuart Castle Silver badge

Re: Windoze security as service

Merely switching the OS isn't going to stop ransomware.

Linux may be harder to attack that Windows, but it is not invulnerable.

When setting up a corporate network, you need to build in security from the start.

You need to ask yourself which stations on the network need access to the internet, and why. Any stations that don't need internet access should not have it. By "stations", I mean any device that may be attached to the network, whether it's a computer, printer, a medical device or some sort of manufacturing machine. Things like printers should not be accessible on the Internet.

If something needs remote activation, or updating, you need to see if the manufacturers can offer a local Update or Licencing/Activation server.

You also need a decent security system, including firewall/antivirus/intrusion detection, and to ensure any systems are locked down as tightly as they can be without impacting corporate needs.

The downside for all this is that if you do have a specialist machine connected to the network, and it goes wrong, the manufacturer will need to actually send an engineer to diagnose the problem. They will not be able to do it remotely, unless you give that machine Internet access.

Any new software/hardware that goes on the network should be thoroughly tested before use, and any updates should also be thoroughly tested, but should be deployed when they pass the test. It *is* important to keep software up to date.

Finally, there is the User. Users need to be told how to spot scams, and need to know not to just click random links in emails, or open attachments from those they don't know.

The trouble is, all that costs money to do properly, and if done properly, all it achieves is the system working as it should. That is a difficult sell to the beancounters because they'd point out that the system is just doing what it was bought to do, and they'd question why they need to spend more on it..

There is a lot more I could say about this (people have written books on this stuff), but this post is already too long. The TLDR is that no software/hardware is invulnerable. You need a well designed network, with security built in and good security practices being carried out by staff as well..

No, I've not read the screen. Your software must be rubbish

Stuart Castle Silver badge

One time, a user phoned up to say that Windows was behaving wierdly, and dialogs would flash up then disappear. Being rather confused by this, I went to have a look. Sure enough, every dialog that appeared just flashed on screen briefly.

After a few minutes of looking for a cause on Windows (slightly hampered by the fact that every time I opened a dialog, it closed, I happened to glance at the keyboard. There was a book resting on the edge of the keyboard, just lightly pressing the Escape key..

Update 'designed to improve user experience' takes down the Microsoft 365 Admin Portal

Stuart Castle Silver badge

Interesting way to "improve" the user experience, by removing it..

UK Home Secretary Priti Patel green-lights Mike Lynch's extradition to US to face Autonomy fraud charges

Stuart Castle Silver badge

Re: It's complicated

I don’t dream about it, but I’m not fussy. Given the chance, I’d deport the entire cabinet.:

You might want to consider the cost of not upgrading legacy tech, UK's Department for Work and Pensions told

Stuart Castle Silver badge

I suspect

I suspect what will actually happen is one or more cabinet ministers will have a mate who is a dab hand at installing large scale computer systems for government, despite being a one person company who works part time while owning the minister's local pub. The contract for this will be in the 10s of billions of pounds, and it will, of course, be awarded without any scrutiny, or a tendering process..

Either that, or it will go to one of the government's favoured IT contractors, with those billions going to the company, with some being returned to cabinet ministers in the form of "donations".

Why should I pay for that security option? Hijacking only happens to planes

Stuart Castle Silver badge

Re: Ah, yes. The dreaded "fix it NOW!" call ...

Ahh, being on call. In theory, in a previous job, I was on call. In practice, I was never called because I live 10 miles away from the office, in an area that has limited public transport at night, and I don't drive. In short, the boss didn't want to have to spring for a cab if I had to come into work at some ungodly hour in the morning, and while I could have got public transport, it would take over 1 hour at that time of the morning.

What happened in practice is I was still on the on call list, but near the bottom, so several other techs would need to be unavailable before they'd call me. Which meant, I was never called..

Canon: Chip supplies are so bad that our ink cartridges will look as though they're fakes

Stuart Castle Silver badge

RE: "HP got in touch to say: "HP uses original HP chips in its ink and toner cartridges to ensure the best possible customer experience while protecting against the counterfeiting of its supplies. The company leverages a globally diverse supply chain to remain agile and adaptable in the face of changing industry dynamics."

Or, they could just allow people to use their own ink. Radical idea, I know.

I understand their excuse that they subsidise the cost of the printers with the profits from the ink, but even assuming that is true, perhaps they'd be better just setting the printer price so it covers the cost of development, manufacture and a reasonable profit.

But that isn't the way Printer Manufacturers work.

Planning for power cuts? That's strictly for the birds

Stuart Castle Silver badge

A build where I used to work is a skyscraper on the banks of the Thames. One of our users told a story of when they first introduced proper server rooms in the company. They built state of the art (for the time) server room, with state of the art security, comms and more than enough power. In short, it was a good server room. When they refitted the lifts in the building, they put the motor room next to it. They also put the phone and power lines in another room on the same floor.

The significance of this will become clear.

The slight hitch is that they built both in the basement of the building, and apparently cut corners on sealing the floor. Anyone who has a basement will tell you that you can suffer problems with damp if you don't properly seal rooms. These two rooms where less that 20 meters from the Thames. When the river was slightly raised, the basement would flood, sometimes taking out the phones, lifts, electricity and servers.

By the time I worked there, the phones, networking, electricity intake and server room had all been moved elsewhere. The lift motor room was still in the basement, which wasn't ideal, but I suspect that moved when the building was fully refitted.

Still this was the same company that built a really nice new Gents toilet on the first floor of another building. A toilet that was only accessible via a moderately tall staircase.

Stuart Castle Silver badge

Re: I say it's plausible

RE: "Fundamental backup gear like generators should be inspected and tested monthly at least."

This is true, it should.

However, there is often a difference between what should happen and what does. You *should* have tested and verified backups, but I've still seen companies that he been badly stung due to the fact that they've had a major system failure, and the backups they thought were being done every night had stopped working months ago, and no one thought to check.

Software guy smashes through the Somebody Else's Problem field to save the day

Stuart Castle Silver badge

One day, I came into work to find we had no network in part of the building. It was a part of the building without many people in it, so we didn't get any complaints, and I only noticed a problem because I tried to log into a machine in that part. I went into the comms room, and found that the switch connecting that part to the network had hung. Quick as a flash, I thought I'll power it off and on again. So, I did. When it was plugged in again, the switch was still hung. So, I tried again. Still no difference. As it turns out, ​I had pulled the wrong plug.

In my defence, these switches had no mains switch on them, and the cabinet was tightly packed, so it was difficult to reach around the back for the mains connector. I could reach the power strip at the back of the rack though, and traced the power cable to what I thought was the right socket. A difficult job due to a combination of the fact that every mains cable was black cable with an IEC plug on one end, and a standard 3 pin mains plug on the other, and the fact that there was almost no light in the back of the cabinet. There were several identical switches in this cabinet.

Anyway, I digress. I had powered down the wrong switch twice now, so I powered it up, and left it to boot. As anyone who has dealt with them will tell you, Cisco enterprise switches do not boot quickly, and it seems even longer when you are anxiously awaiting the boot up.

I had good reason to be anxious. Instead of a switch that was lightly used, and not actually working, I'd accidentally powered down a working switch that was very heavily used (every port patched, with a light on). Thankfully, no one complained. Not even our networks guys, who have a system monitoring all the network infrastructure so were getting warnings.

I eventually did find the right switch, and rebooting it did cure the problem, so all was well.

Open source maintainer threatens to throw in the towel if companies won't ante up

Stuart Castle Silver badge

Re: There's something I don't get

FOSS is a good thing, but I do think any one who uses it for commercial gain should contribute to the project in some way. Not necessarily Jo Bloggs who designed a system using a couple of open source libraries that they make a few pounds a month with, but certainly the likes of Google/Alphabet, Amazon, Microsoft, Facebook/Meta and Apple who are likely to make millions from an open source project.

Mobile networks really hate Apple's Private Relay: Some folks find iOS privacy feature blocked on their iPhones

Stuart Castle Silver badge

Actually, our network guys at work hate it. Not because we are planning to sell the data or anything. More because we have hundreds of wireless access point spread across multiple buildings and the fact it uses a different MAC when it connects to a different access point is causing problems for the software we use to manage the access points.

We have thousands of users. It’s entirely possible for the average user to connect to many access points each day, so if their device is using different MAC addresses every time, the software will be dealing with thousands of MAC addresses that are no longer in use.

I don’t know how long it keeps any record of the MAC address, but if it’s a few days, the system is probably dealing with hundreds of thousands of unused MACs.

Stuart Castle Silver badge

Re: What a moronic take

There are enough talented hackers that hate Apple that I suspect if Apple did try and profile their users in the way you are suggest, that fact would be leaked within weeks, if not days.

Worst of CES Awards: The least private, least secure, least repairable, and least sustainable

Stuart Castle Silver badge

Re: "the marginal cost of sharing and making copies of things is pretty close to zero"

RE: "They still think that 30% is an acceptable share of profits from someone else's work."

This is standard business.. The way a store or shop works is generally they buy something wholesale, The price they charge consists of the cost they pay, plus something to cover their bills (they do, after all, have staff, premises and equipment to maintain), then they add a little for profit. Profit is, in some quarters, a dirty word, but it's also the thing that allows you to put money aside for future expansion of the business, or to cover costs in a lean period. It IS necessary for a business to make profits to survive.

Online software stores work in a similar way, except their costs are different, and they charge a commission rather than buy your products in and sell them at a higher price.

Their costs are different to a bricks and mortar store, but they still have costs. They still need to pay for staff, office and data centres, with the associated infrastructure. Even where they use a cloud service (like AWS), there are still costs involved.. Even though they are multi national companies, the likes of Apple, Microsoft and Valve will still have those costs. It's worth pointing out that these companies all make software available for free to make development for their platforms easier, and that also has a development and maintenance cost. That said, in Apple's case, I think the registration cost for developers probably more than covers that.

Now, that's not to justify the 30% commission. I don't know how much these companies pay in costs, but I suspect that 30% is probably a little excessive. I do agree that smaller developers should pay a smaller percentage though. Products from companies like Activision or EA are like to put a much higher load on the store infrastructure than something like a game from a small indie studio, so it's fairer they pay a higher cost.

UK government tool to monitor its legacy application estate is… LATE

Stuart Castle Silver badge

Re: Words Fail Me

In terms of organisation, the government isn't one entity. It's a group of hundreds, if not thousands, with each entity that makes up the government (be it a Ministry or Department) having it's own procedures and systems for inventory, admin and other processes.

Even assuming they have followed their own procedures and best practices, which in most companies is far from given, there will be thousands of systems to track down, and the individual departments may not have complete lists.

Even with government procedures, it's likely that some of these systems will have slipped through the net, even it's just something small running on a single PC.

This is a massive job. It's not just a case of adding a few machines to a spreadsheet or database. It's finding those machines.

.

Time to party like it's 2002: Acura and Honda car clocks knocked back 20 years by bug

Stuart Castle Silver badge

Re: Always date and time

It's always date and time.. The fun and games I've had when writing code that has to plug in to different systems, a lot of which seem to have different date/time formats.. Be much easier if everyone stuck to one..

Hell, one of the servers I deal with now uses the English date format (or whatever one is selected in the interface) for all user facing pages, but on any programming interfaces (API and Inventory import CSV) requires the date to be in the form yyyy-mm-dd hh:mm:ss. I wouldn't mind that, but that fact is buried somewhere in one of the guides. It's not mentioned on the server, even in the error message you get if you get the date format wrong (it just says "Wrong format").

If I get time, might see if I can write a script that imports the CSV, corrects the date then imports the data to the server.. There is other information I'd like to upload that isn't supported by the standard CSV import mech.

Stuart Castle Silver badge

Maybe not if the software controlling the speedo was written by the same people who wrote the software controlling the clock.

New batch of AstroPis relieve Ed and Izzy of duty on board the International Space Station

Stuart Castle Silver badge

Re: What will happen to Ed & Izzy?

Ahh Auditors.

We have a PC on one of our AV racks that is old enough that it only supports XP. As such, it's not allowed on our network. However, as it is wired in to the AV rack, it's not really practical for us to the remove the machine, as it would cause significant problems with other equipment in the rack. Problems that don't occur if it's in the rack, but disconnected from the mains. (it was used to stream the output of the AV rack, and has custom connections to the other equipment).

We haven't replaced the PC, partly for the above reason (it has custom hardware inside for the AV connections, and is in a custom case to accommodate the connections), and partly because the rest of the equipment in the rack also needs replacing, and we don't have the budget to do that ATM.

The upshot of all this is that it means that every couple of years, I have to send a photo of the asset tag to our auditors when they, yet again, demand proof it's still there. We are given a list of equipment to check that is supposed to be random, but they ask to see it every time.

Google fixes bug that stopped some Pixel phones from making 911 calls

Stuart Castle Silver badge

Ahh Blackberries

Never had one myself, but I've got a few friends who said they were basically the best phones ever.

However, I think Blackberry, in England at least, was finished off by the 2011 riots. IIRC, a lot of the groups rioting used BBM to co-ordinate their actions, and a lot of Blackberry users were put off of using something the rioters would have used. This may also have put a lot of enterprise users off. If you are managing communications for a multi million pound corporation, you might not like being linked with riots.

Also, I think the fact that they could do all sorts of other stuff on Android and iOS (such as play games etc) helped the non-rioting users off the platform.

The kinds of people who would start riots were likely put off by the apparent ease with which the Police got access to the logs of BBM.

It's the day before the grand opening but we need a firmware update. It'll be fine

Stuart Castle Silver badge

Re: Windows upgrade in process

We generally have a good record on updates. That's probably something to do with the fact we use system center to restrict them to running between 5pm and 9am, and have it set to wake up any sleeping machines during the night to check for updates, as well as power up all machines at 8am.

We also have an "at risk" period from 7am to 9am on Tuesday, which we use to make changes to production servers (after testing, of course).

The system is far from perfect, and we do get caught out, but we rarely have a situation where someone is giving an important presentation and the machine restarts to install updates.

Can you get excited about the iPhone 13? We've tried

Stuart Castle Silver badge

Re: It's an iPhone

Re "Some people just always buy Apple even when it costs more or offers less, those are the "fanbois"".

Perhaps Apple products offer them something they want, like support for the potentially expensive apps they have bought, or a relatively low chance of getting a virus even without a performance sapping antivirus?

I'm not criticising Android. If it's good for you, good. It's just people do have a legitimate reason (that isn't cost or more performance/features) to prefer one OS over another, and aren't necessarily fanbois.

Going round in circles with Windows in Singapore

Stuart Castle Silver badge

Re: The dialog box is clearly photoshopped

It may look like that, but I have seen the Visual C++ runtime (various versions) produce dialogs with no text, just like this..

Windows terminates here. Please remember to finish setting it up on arrival

Stuart Castle Silver badge

Doesn’t if you have a proper enterprise management structure in place, including an mdm server,’policy support and possibly a windows updates server.

I help manage thousands of windows 10 pcs and have never had that screen come up on a managed machine.

Nvidia says its SmartNICs sizzled to world record storage schlepping status

Stuart Castle Silver badge

The wheel turns..

30 years ago, the processing for things like Modems, Network cards and even laser printers was handled on the device. Then, to reduce the number of parts, and therefore, the cost, they moved most of the processing for these devices to the computer's CPU, leaving the device fairly dumb.

The same applies to some extent to Audio and Video, but for a long time, users in those spaces have had the option of using the onboard chipsets for low end stuff, and cards or even external adaptors (using USB, Thunderbolt or whatever) for high end needs.

Of course, for low end uses such as printing, using a modem etc, the devices didn't put much of a load on the CPU, even NICs with 10 or 100Mbs networking.

Now, we come full circle, with devices doing as much of their own processing as possible, to reduce the load on the CPU(s).

Wifinity hands customers bills for Wi-Fi services they didn't want but used by accident after software 'glitch' let 'fixed term' subs continue

Stuart Castle Silver badge

Re: Should be outlawed...

Re: "All subscription services should be banned from automatically rolling over or having these terms buried on page 56 of the T&C's. It's also happening with insurance. My insurer tells me that automatic renewal by CPA is because they want to "protect" me from driving accidentally without insurance, where in reality its because they are hoping I'll be too lazy to notice that they have hiked the premium on renewal by 25 - 50% and move to another provider."

I do partly agree with that. Most subscriptions should be opt in. Not sure about insurance though. If you don't renew your insurance and have a crash, the consequences could be dire.

But for most services, as I said, any auto renewal should be opt in, with the fact it's a subscription and opt in being *clearly* displayed anywhere the service is advertised. The same applies for any products with a subscription price.

Quite a few times, I've seen a given product or service for (say) £9,99 and it *looks* like a one off payment, only becoming obvious it's £9.99 a month when you look at the small print.

Take, for an example, an iPhone app. For a one off fee of £9,99, it might be good value. For an annual subscription of £9.99, it might still be good value. If it's £9.99 a month, it's probably not good value. I'm naturally cautious about advertising, and even I've nearly been fooled.

Who you gonna call? Premium numbers, but a not-so-premium service

Stuart Castle Silver badge

Posted this a couple of times now, but it's still funny (IMO) and valid here, so..

A few years ago, my then uncle was a programmer in a fairly big company (I forget which). As a prank, he came up with the idea of doing the above (calling a premium rate line and transferring the call to someone else). Now, the company had restrictions in place to prevent the phone system dialing premium rate lines.

Being a bit of a been hacker on the side, my uncle found a method to bypass the restrictions, do so, dialled the number then transferred the call.

It didn't go through. Basically because he bypassed the restrictions by taking advantage of a bug, the transfer did not complete, and the call got stuck in the system.. A few days later, the company discovered (thanks to a phone bill, IIRC, but I'm not in a position where I can check) the call. The bill for which was now well over £1,500.

They had to get an engineer in to get the system to terminate the call, and he discovered not only what my Uncle had done, but the fact my Uncle had done it, which left my Uncle with some awkward explanations and, I think, at least a written warning.

Web3: The next generation of the web is here… apparently

Stuart Castle Silver badge

Blockchain seems, to my (admittedly inexperienced) mind, to be a solution looking for a problem.

Virtual currencies can, in theory, be a good thing, but there needs to be some sort of regulation. At the moment, it seems as though any Tom, Dick or Harry can set up a Virtual Currency, probably named after a meme, take a fair bit of money, then sell all of their own holdings, thus crashing the market, and vanishing with potentially a lot of real currency. I realise regulation goes against the nature of virtual currency, but there are enough con artists in the world that I think it needs to be regulated.

The other problem I have with Virtual Currency is that the "mining" process uses a hell of a lot of electrical power. You can mitigate the environmental impact by using renewable energy, but it would be better to reduce the usage. There is also the environmental impact of building thousands of mining computers, disposing of them and building thousands more. Those processes can be massively damaging to the environment,

Finally, NFTs. In theory, a good idea. But it seems open to scams. Especially as there no protection stopping people uploading copies of the NFT everywhere, unless the NFT itself includes some sort of copy protection. At least with physical objects, you have to buy them to keep them.

Don't make an iOS of yourself – Apple's patched its OSes, you know the drill

Stuart Castle Silver badge

"Take note that if Apple can allow "someone" to access your stuff after you are dead, Apple can also obey a court order to allow that same access while you are alive."

Not necessarily. Any new keys would need to be generated by a device or person with the original key. I'm no encryption expert, but you would need to be able to decrypt the data to generate a new key. If encryption didn't work that way, you'd be able to generate a key for any encrypted data you saw.

Now, there is nothing physically stopping Apple generating their own key at the time the user's key is generated and using that later, but I think if Apple did that, there are enough experienced hackers who *hate* apple, it would be discovered and leaked onto websites all over the world before Apple's lawyers even got started.

Not saying Apple wouldn't do that, but if they did, they run the risk of losing a *lot* of sales and like any good capitalist entity, they exist to make money.

How to destroy expensive test kit: What does that button do?

Stuart Castle Silver badge

When I started Uni support, every bench of computers had a kill switch for the power. I think it was from the previous use of the room, rather than any specific requirement to have a kill switch on every bench.

A few times, someone (be it a student or lecturer) would come in and muck around with the big red button (which was labelled emergency shutoff), and power down the entire bench, not giving the students using the computers on that bench time to save their work..

UK umbrella payroll firm Giant Pay confirms it was hit by 'sophisticated' cyber-attack

Stuart Castle Silver badge

Re: It is always "sophisticated"

It's true. It's always a sophisticated attack from outside attackers. They'd never admit to some techy (by "techy", I mean the person in the office who has responsibility for maintaining the technology, which is not necessarily someone actually qualified for that job) being given rights way above their paygrade/knowledge level and accidentally clicking on the link in a dodgy email..

Bloke breaking his back on 'commute' from bed to desk deemed a workplace accident

Stuart Castle Silver badge

Re: +1 Novation

Cool, and there was me thinking Novation was just a make of Midi controller.. https://novationmusic.com/en/keys/launchkey

Ooh, an update. Let's install it. What could possibly go wro-

Stuart Castle Silver badge

Windows NT 4 SP2

This shows how old I am..

As a newbie support bod, I was enthusiastic. I had a degree and could do anything. Or so I thought.

Being the keen geek I was (and still am), I installed NT4 SP2 the second I could on my own work machine. I've always had two machines at work. One for serious day to day work, and a test machine I could afford to break if something went wrong. I installed SP2 on both, and used it quite heavily. After several days, I'd had no trouble, so when my boss asked if I thought it was reliable, without hesitating, I said yes.

What a naive fool I was.

We rolled out SP2 (which was actually quite an important upgrade IIRC) en masse. Within a day, we had users reporting their machines were blue screening. I did a quick survey of all the users (thankfully, we only had a couple of hundred PCs), and found just over half were blue screening.

We did resolve the problem, but IIRC, the resolution invloved me going round re-installing a *lot* of machines.

Now, I am still involved in testing, but everything is testing on multiple machines, virtual and real, and tested by multiple users before rolling it out to the estate. It's only rolled out when ALL testers are happy to sign off that it is good.

Stuart Castle Silver badge

Re: Netware? Less than 20 years ago? Where was he working - Jurassic Park?

It's possible, where I work, we were just finishing transitioning from Netware to Windows about 20 years ago. Admittedly, by that time, it was a few legacy systems that were still running Netware.

Cryptominers aren't just a headache – they're a big neon sign that Bad Things are on your network

Stuart Castle Silver badge

Re: Another fear mongering advert

Actually, when I was a newbie at work, I spotted we had a virus infection using exactly that. Being a technician, I often needed drivers or utilities to be accessible. Because large USB sticks were expensive, and external hard drives weren't really a thing yet, I had several gigs of them in a shared folder. Read access only. One day, I noticed the machine was struggling a little bit. Seeing nothing out of the ordinary running, I unplugged the machine from the network so I could take it over to a little workbench area I had and look at it. The machine become responsive immediately, so I plugged it back in and started logging connected IPs. Sure enough, two IPs had thousands of failed connections between them. I reported those IPs to the technicians supporting the machines. Sure enough, both were infected with a virus. So, I detected there was a virus on two machines I had no access to based on how they were behaving toward my machine. That was 20 years ago. Technology has improved since then.

Stuart Castle Silver badge

Re: Another fear mongering advert

They may have been able to log thousands of failed connection attempts from the IPs of those systems, depending on what mechanism is being used to install the malware..

Tech Bro CEO lays off 900 people in Zoom call and makes himself the victim

Stuart Castle Silver badge

Re: Bastard

Depends which definition of "socialist" you use. The one used by the Republicans, or the one used by everyone else. Republicans seem to define "Socialism" as anything that stops the employers doing pretty much what they want to their employees, and paying them as close to nothing as possible. Interestingly, this seems to be the Soviet definition of socialism as well, with the difference that the Soviets essentially brainwashed their population inro thinking this was good for them.

Qualcomm takes a swipe at Apple's build-not-buy culture (because it wants to sell stuff to Apple)

Stuart Castle Silver badge

I think you are right. Apple wouldn't have gone to the effort of buying their own chip design business (PA Semi) unless they thought they would somehow profit. I've no doubt that if Qualcomm came up with something that suited their needs better, they'd go with Qualcomm like a shot.

I think Apple buying their own semiconductor design company does give them a massive advantage. People have noted how well Apple Silicon performs (and it does, while I don't game on it, I have an Apple M1 Mac mini, and it is fast, as is the M1 iPad Pro I have).

I don't think it's because Apple's silicon is inherently better than Intel's or Qualcomm's, but they have the advantage that because the teams designing the hardware, software and chipsets for their devices all work under the same roof. That makes it easy for each team to communicate their needs to the other teams, and to work together to ensure that they can adapt what they are doing to factor in the needs of the other teams.