You need to pay your telco for "protection"
Has Samsung ever fixed their defective phones? Not applied a firmware patch to make the phone slightly more likely to work, but actually fixed it? My Sprint S2 was always defective (self-overheat, no GPS, BT crashes, soft buttons crazy on 3G, radio driver crash after no signal, panics in weak 3G) no matter what I tried to get it fixed.
Upvote: Your phone remains with major features (calls, sound, graphics, camera, GPS, WiFi, data, running time) broken.
Downvote: Samsung repaired your phone and it remained working longer than 2 weeks.