44 posts • joined 11 Aug 2011
Agree. Still the lingering legacy of the Windows mobile monkey trap. Unable to escape from wanting to do the right thing but still not getting the rewards.
MSFT are now living the moribund existence of King Cnut, unwillingto even visualise the world with any sense of reality. And just because the world knows that a one-hand-comfy tablet is the way to go, doesn't meant that MSFT will pay any attention to it.
BTW, I rate the Surface as a good etch-a-sketch replacement, but it's just a brick to look at :-)
Doe not compute.
I'm still scratching my head on this one. What does IBM want with the iPad? Or maybe this is code for a new device that plugs to other 'enterprise' stuff.
Lenovo have made a bit of a splash with the Yoga in the enterprise, so is this a look back in anger at the premature disposal of the consumer computing business to the same some years ago?
Are we going to see a TTY emulator for Z/OS from Big Blue on the iPad real soon?
Re: So, let me get this straight...
"There are lots of highly skilled people at Microsoft. It is a shame all your political infighting at the top is getting in the way of some fairly decent products. Just look at the number of people who leave MS and startup their own company"
There are easily an equal number of opportune hires who came along in the 90's, creamed in the shares and are now wasting the company's future trying to retrofit the market to 'The Microsoft way' As an FTE I met them one after another and they are a toxic mix of incompetence and longevity.
You are right about infighting at the top, but I sense that Nadella is facing a considerable resistance to change in the way that Ray Ozzie did...the right agenda with the wrong audience. Must cost them meeelions to hire and fire these pop-stars, but hey the investors love pop-stars.
All that will happen with the contractor edict is a re-arrangement of resources to fit the middle-management report 'top-boxes'. No Win.
History tells us all we need to know.
Let's rewind here.
Circa 2000, Nokia was the undisputed phone God of creation. there were no smartphones. Some groovy WAP things and all, but no smartphones
Circa 2002 - Microsoft, largely with an entire market-making opportunity produce a smartphone. Laughter and applause as the world carries on with Symbian.
Circa 2007, iPhone. Applause but less laughter.
Circa after that, world apes i-phone, calls it Android and Windows Phone.
Circa 2012, world still laughing at Windows Phone. Microsoft buys company with biggest user base on the planet
>>>Circa 2013 - Microsoft gives world Nokia phones with most popular OS on the planet<<<
Circa 2014 - Microsoft pretends Android not important in volume market and rescinds in favour of OS with large shoes and spinning bow tie.
Circa 2018 - World appreciates the old ones are the best ones and continues laughing.
Am I missing something or is there a pattern of missing opportunities here?
Unity at last...well almost
Seems like the look 'n' feel merchants will be unwittingly moving the looks towards Ubuntu Unity (say, what?!!?). As always, real class is understated. Well OK, pretty much unknown.
Ah but using an API gives you soooooo much more control over insertions of ad-streams, sorry, 'partner content'. These are never technical decisions, purely commercial, always Orwellian.
Re: Must suck to be an musician in these days...
Agree entirely. 'Indie' is a word I associate with a bit of 'take-me-or-leave-me-anti-establishment-notquiteintune' as a genre. As such "It's a contract so bad that you would never sign it in normal circumstances. But Google has a gun to your head," doesn't sound very 'indie' to me. It sounds like indie-principles, me-too revenues.
I can't see the operators wanting to relinquish control of their own mast infrastructure where in doing do will interfere with their best-laid plans (and QOS restrictions) for White-badge joyriders, sorry, vendors that use their infrastructure. Tesco Mobile is O2 was cellnet is effectively still BT, etc. I can't see them releasing all these and other Machiavellian structures for the sake of competing alone.
Pretty much like any other provider of services in the new and improved duopo..sorry, deregulated market, the Status Quo is often everyone's favourite horse to back.
Is that enough euphemisms?
As Yoda Once said...
to Luke during his 'Jedi training'...."That is why you fail." <cringe>
Microsoft's Marketing muscle-brain is mightier than...well, it's just mightier, OK!!? The answer is 'Windows Phone'!! In a world where the platform is becoming less important, the <geeks/> that inhabit the unique space-time-continuum of Redmond would insist otherwise. But in this case I sense it's just the absence of another domino falling. The one for Microsoft Office is well and truly fallen over with availability on, well anything really.
If Windows Phone is not to become the next Zune, then MSFT need to accept, again and again, not for the last time, that platform matters not any more. It's app and content. Or in this case voice app, which outside the iOS platform is still a great hunting ground.
But no, selling bricks seems to be more important. Taking this position means that a potentially big defeat has been clutched from the jaws of victory.
And another thing...
I would say in the classification of things, most 'Tech' companies with capitalisation over about $250M could be considered as 'Not-tech'. When M&A, patents and investment revenue outstrip yoy sales of home-grown talent, then we're into the world of high commerce (read, marketing, value, 'feel', urggg..).
Microsoft, successful in great part owing to the purchase of Exchange Server initially, likewise SQL server and many others. They V. rarely write code-up. Does this preserve their 'tech' status?
As for the luvvies, well yes, Facebook is luvvie-tech, Twitter even more so, PiInterest the pinacle since there's no requirement for comprehension of sentences.
My 2 cents says that the modern political scene is equivalently luvvie-fied so vacuous media concerns beget vacuous polititians, beget....etc.
Not at all, I would cite this as a portent of Bing as the 'fastest search engine that nobody uses'. But then most of the most elementary arguments in this thread leave me with a pained look, so a cheap jibe is all I could manage.
My Gameplay borders on the furthest edge of obscurity, that is I probably enjoy something like an arcade game every Royal Abdication or so. But I can't help thinking about this that this guy has done the right thing.
Say nothing - the game's fraternity might notice the difference. Are we talking sensual sub-conscious super-detailed physiological changes here or merely the rendering of an action figure in a game? I still laugh and walk away whe I see these games because the basic concept of running looks comical. Would the female figures appear any more butch than they would be as modelled by males? I somehow doubt it. Voices, ok, okayyy. And the company gets away with it - no dramas.
Say what he's said - an honest Joe. If he was putting on a panto would there be moral outrage that a Mare Panto horse would be played by Males undeneath? Is there a difference?
Thumbs up from me.
Re: Quite Like It
Exactly. Simple is good. If simple is boring, then boring is good too.
(sexy can sometimes be good too, but this leads to complication, I'm told, which can be bad)
Re: Or the alternative opinion
Oh yeah, sure.
So you want to be on a waiting list for a corporate slab of complexity that has no apps to talk of, doesn't fit on your lap properly, is heavy, short on battery life, loved by no-one, requires endless updates (/fixes), runs a fisher-price interface yet still gets laughed at by children?
If that ain't paying too much for crappiness, I don't know what is. ChromeOS 'just works' :-D
Re: It's your fault
That's right Steve, then we could all have a single geo-lo and no data redundancy at all. I'm not going to fall for the old NSA/Orwellian barb there since there are so many good jokes to Make about msft before we even get to that :-)
Re: Surely this is just Microsoft Research under a different name?
So let's see then...
the group's "Principal Member of Technical Staff" explained it would tackle "hard and interesting problems", specifically "in the areas of systems, networking, distributed computing, UX design, devices, cloud, mobility, machine learning/artifical intelligence, big data and datacenter technologies".
I'm trying to think of one of these areas where Microsoft has been an innovator in the first place. UX design maybe, but I don't think the 'hard and interesting problems' amount to anything more than making their own Win8x interfaces appeal to more than Campi Micronormalus. I know what I mean....
Re: new borderless application windows?
If your coding is up to scratch then you'll make sure those 'getfocus' events allow for this :-)
Re: @AC, whatever. (was: whatever.)
Girls, girls! Stop.
It's always *so* amusing watching 2 egos in these threads. It's a discussion forum with an open agenda (it's about Linux, huh?). I'm not sure what the signal or noise anecdotes really signify, but you make up now and be nice. And at the end of the day it's about Ubuntu, which I believe cites the meaning to be (of a few): "humanity towards others". Be nice.
Computer says no
Rod Hall - technology analyst - right. Financial Analyst and proponent of the ultra-commodity. If it rained soup, he'd be out with a fork. Apple is a market maker. Rod is a follower. Good luck in the new job, Rod. Oh, good luck with the future too.
Re: A drop in the bucket
"all the drossy, rubbishy, copy-of-a-copy type apps that abound. The Windows Phone store has markedly fewer of these"
That's right - just copies of apps that are already successful on the other 2 non-Disney platforms which some onanistic snerk decided would be 'cool' to do on WINDOWS. No humans use these.
"According to the article, there are atleast 20000 of these in the Windows Store, thanks to the Windows app studio. Prepare for more."
That's also (probably) right - equivalent to 20,000 leagues under the sea, to lend the metaphor used of the Titanic earlier. Prepare to ignore.
Re: If food is not "organic", it logically must be "inorganic"
I think you're going back to the 'luxury goods=luxury prices' argument made earlier.
But just to pour oil on the flames, as it were, 'food' is not organic, its the method by which it is grown. If you tried to certify your Granddad's plot from 1952 you would have a really harm time getting certification with even the natural permaculture in use. He would have used whatever poison or killing mechanism possible to murder slugs and the like (table salt, for example). (They still tasted good though!)
I love the idea of organic and quite definitely it will result in removing the known health risks associated with pesticides. But that is not the premise of the report. It also does not talk of GMO food (y'know, purple tomatoes, bug-proof corn and all that), nor artificial additives or amount of processed foods as a percentage consumed. In fact for me, the report itself seems of no value to anyone, but the problem may be that the data is similarly useless too.
Re: I saw a Surface...
I rooted a Galaxy tab 3 and installed Ubuntu. It's very flaky but an idea of what's possible without 'droid or an iPad. Unity takes some getting used to , but it's fun and fast. More like an Uncle on Acid at a school disco. Old code, fast and unpredictable!
Or 'buntu with a modern laptop goes like a steam train.
Re: When will the next name change be?
Aha! Microsoft are far too clever for you, I'm afraid. I sat in a convention room during a TechEd demo where the froth-men were showcasing what was to become Azure. The room was full of socially delinquent geeks (sorry, employees) who were sworn to non-disclosure, however recording the event on a Windows phone, secret slides and all was ok.... The codename for Azure at the time? Red Dog.
Never underestimate the power of the er, Red side.
But I agree, any negative sentiment around Windows will probably only be polarised by the name Microsoft and (still) confused by the identity of 'Azure'.
And where is Larry Ellison and his huge submersible when a lonely nation needs him? Just like many of this list, famed and wowed for vacuous meanderings, followed by lots of, well, cash.
Re: What is more interesting
Bang on, both of you. Except that OSX is fairly and squarely a desktop operating system just like Windows. Microsoft may have shoe-horned it in a rather comical way onto mobile devices, but no-one with an ounce of sense seems to want one. If you want to roll Windows 'devices' like surface and phones into the comparison it goes from comical to hysterically funny. Android rules mobile with some iOS, Microsoft Rules PCs.
Sticking to your knitting has shown some useful lessons here: MSFT Zune, dead. MSFT Bing, ping. MSFT Vista (read Swiss army knife), dead. That's a lot of crochet.
What WOULD be useful would be for the likes of STATcounter to put out figures for Business v consumer. I'm sure the Jihad would subside a bit under that evidence.
Fools with tools
Yes of course it's hard to disagree with Timberlee's shaking his head wishing it had all been so different. But the WWW is semantically dependent on a network (called the internet I think). This network was born of academia, funded by US government, listened upon at incept (more or less) by the NSA and Pentagon, regulated by international telecoms and thereby accountable to national and national governments within their jurisdiction, but more importantly open to and Fool with a Tool.
We allow people to own sharp (and in the US, ballistic) objects in the knowledge that on the whole, they will use them wisely and for their intended purpose. As such, we have policemen walking around our little worlds just in case this trust is breached. But on the internet, anything that is (generally) legal is allowed, as is anything illegal that is not known. People lose face, money and in the case of crime, their health and (esoterically) their lives.
So if the police are part of the fabric of society and Timberlee's Utopia is ultimately his Erehwon as represented by his 'Magna Carta', what ultimately do we want? I for one *want* a 'policeman' looking over my shoulder to see my kids getting groomed, my system getting zombie-ed or figuratively calling me an ambulance (since I so obviously need it).
Timberlee is an idealist and I respect that. He's also intensely naiive in thinking that just because his message makes perfect listening to a 'right on crowd' of prima-PR celebs and opportunist DotCommers, that any of it makes practical sense whatsoever.
I don't believe he stands for anything, he's walking past.
Try walking past Ikea instead.
"The reason Ballmer's seat is being occupied by somebody else today is because Redmond's chair-flinging former boss failed to anticipate market-changing shifts that allowed Google, Apple, Facebook and Amazon to be mentioned in the same breath as Microsoft."
I completely disagree. Ballmer, or more accurately, the Ballmer organisation are ensconsed in a different space-time continuum. The earth is flat, so don't give it none of that 'curvature' talk. The world IS Windows and apps are things that run ON Windows ON 'devices' Devices are either PCs or things we haven't invented yet.
At least as an ex-staffer, that's how I see it. To say that Ballmer did not 'anticipate' things that had already been happening for some time before 'me-too-ing' them is anathema. And always from the perspective that 'we'll catch up'. Italy do not take the field against the All-Blacks in rugby with this perspective (as Microsoft did with Bing, Zune, Windows Store, etc, etc and oh, etc.). They know the All Blacks are very good at Rugby and will paste them. It's by how much that matters. So they would rather get into a cookery contest with them and probably win convincingly (given the choice).
Choice is the key word here. Napping whilst Google stole a march on search is forgiveable - who would have thought that we needed search in the way we use it today? Inventing something (like the smartphone, for instance) and then letting a company (Apple, who they had flayed in PC) take their idea, not do much with it except make it sexy and win BIG? That is a crime in any stakeholder's book. As is letting Google do it again with Android, Apple again (or was it before?) with the iPod and then again with the iPad.
Bill was crazy about the idea of Tablets and it was Microsoft who brought the first pen'n'bricks to market with those BEndy M400s or whatever they were.
The major feature in all these failures was that if no-one could make these things a success IN THE MICROSOFT ECOSYSTEM, then it wasn't really happening. I got 'bollocked' for buying an iPod over a Zune in Seattle on a company trip despite the fact that the Zune was never released in the UK. Good call for me then.
No, there is the real world where real things really happen, then there is the Microsoft world in a Microsoft Galaxy far, far away. From reality. Stevie Wonder would have greater vision than Stevie Ballmer on things like this. Trouble is, he polluted from above and got polluted from below by a Dalek-mentality. Surely we don't expect anything like this from Nadela....or is that Nutella?
"Of that, Microsoft was the single largest OEM to offer Windows 8 via Surface, with Microsoft accounting for 51 per cent of sales of Windows 8 tabs."
I take it there's just one other fool trying to sell the remaining 49 % ?
That's really not as daft as it sounds. For me, if you're getting bored of Windows as an OS (and the event horizon it seems to be headed towards), then Linux really can be the answer. Whilst I prefer a traditional desktop, I can see the appeal of Ubuntu and Unity for the incumbent 'mobile' interface world. Whether Microsoft like it or not, the iOS and 'droid way of doing things is just the way it is for anyone not using a Windows 'device'.
All this disclosure shows is that Microsoft are finally retro-fitting Windows 8 to the PC desktop where it belongs. The traction in Mobile OS for Microsoft suggests that the whole common UX thing is a loss-leader. My money would be going towards killer apps on droid and iOS - a totally alien business model, but I WOULD use Office, Skype and OWA (or something much better) on a mobile device.
'God help them, if it were raining soup, they'd be out with forks'
This I have to see...
You.... 'write on my iPhone' '...specifications on my iPhone..'
Judging by the length of this article, you must have started tapping it some 2 weeks ago to hit copy date. I don't believe you. I like keyboards.
Agree with you Sandeep. One of the real beauties of VMware is the I/O seperation between host and machine from guests. Anaconda (or whatever the strip is called these days) is fast and highly efficient and does not contend I/O in the way that I have found that Hyper-V does.
Quite aside from that is the suitability of Hyper-V as an enterprise platform. For SMEs who run Windows Server toys only then that's not an issue and they will be more sensitive to price than value. For anything 'long trousers', including high-workloads and Linux, I really wouldn't put my faith in Hyper-V to provide cross-platform guests when VMWare has been doing this reliably for years.
As for the VMDK trick, well, as the article points out - this is yesterday's news for just about every virtualisation platform on the market. I just don't see any innovation here, just another 'ah, we need to chase this market like Don Quioxte at a windmill (again)'.
Microsoft is good for me at 2 things: commodity servers/desktop OS and Exchange Server. Oh and office, too.
They all make money. Games for MSFT and XBox in particular have always struggled (in much the same way as Sony is now finding out) and have been loss led by other revenue lines (see above).
Microsoft is a PC company. That's it. They ported (one way) at powerful cross-platform mid-range system to become a closed and intel-fat server and desktop OS (NT), bought Exchange and SQL server (what I call the princess products) and the rest, with the exception of Office are 'also-rans'.
In a mobile device market that is already years in front of them, Microsoft again think that re-inventing another round thing will make a huge difference to that market's inertia and momentum. It won't. Games have become cross platform, with Steam being clear evidence of having no respect for heritage in the face of ready money and market share.
Only Microsoft believes that tilting at another windmill will change this. Like Zune. And Windows Mobile. And Media Centre. And Internet Explorer. Etc...All priced to compete but with no interest.
When you're good at stacking bricks, build houses.
Re: Warning Unix fanboys ahead
I used to work extensively with <Microsoft.Products.thecompany.ps> - hey! Looks Linux-y, yes?
Linux is built and administered entirely openly from well-developed and rehearsed UNIX scripts and shell stuff. As usual, Microsoft threw out 'effort' with me-too scripting. And yes, as someone pointed out - it's poorly documented, adopted and loved.
Exchange is a monster of APIs, old code, new code, extensions and plug-ins all in one. Sendmail and postfix really is Fisher-Price by comparison, however learning to type commands (command line /file config) keeps the lay-off at bay I agree.
Microsoft is just too late to the 'appliance' concept since it doesn't up-sell their licensing model - even in the cloud with Office365, it's all about product, not service as per Google Apps.
Nice article though1
(not?) the beginning of the end...
What a confusing post. Not the end of Windows 8 before it gets going? Or not the beginning of the ending?
You can make that choice and tell me about it, but I for one see a final schism appearing in MSFT's desktop strategy. Desktop, of course is such an old-fashioned word these days, but according to Statcounter, it accounts for some 90% of internet usage today. The remaining 10% is growing for mobile devices (and growing fast!) but the heady mix of touch and mobility does not seem to have displaced the importance of the desktop/laptop OS.
I'm talking about the 'forced' Metro interface for all installations, yet this seems lost on Microsoft, a company that virtually owns the business and home user PC operating system markets. To give you an idea of how important these form factors are, Windows is estimated to run on well over 90% of end-user machines worldwide (Statcounter, again). Enter left Windows 8.
Microsoft's total dominance of the home and business desktop has not been eroded in a great way by Apple OSX or Linux, however the biggest threat would now seem to be itself. Windows 8 is a fork in the road - produced by the company not because of what they don't do well, but rather to attempt to exploit a space where they don't have a serious presence - mobile.
It seems Windows 8 is a straight-faced attempt at splitting the user experience into 2 camps:
1) It works on tablets
2) What's a desktop?
No amount of cool mobile interface changes the fact that a design for mobile devices is a move for 'cool'. Add to that the statistics outlined above, then add to that again Microsoft's inability to penetrate the mobile space (iPxx, Android, etc) and we are left with the key question - What about the established user base?
If the Stats are anything to go by, the day of the desktop and laptop may be in decline, but not in a way that would fundamentally shift the production line to Canute-esque standards. The market for mobile devices is volatile and immature with Apple as the innovator that is already past the line. Again, though, Microsoft is in 'me-too' marketing gear and since Windows is the only answer, the question of beating a path into Pads and Slabs with Windows 8 seems a little pointless (at least from a revenue and ROI perspective).
Personally, I like the idea of the Metro interface, even if it does shout MICROSOFT! at you. The devices I've looked at so far show a bit of promise and I'm sure that mobile is an important driver for its development. What is entirely unclear to me is why the company is seeking to alienate potential upgraders with a fundamentally different interface experience.
Overall, I don't think it's the beginning of the end but it is the end of the Windows 8 beginning for Microsoft - Business at the very least will be expecting a 'switched' desktop interface that shows a familiar Win7 experience - Metro simply doesn't work in these environments. If Microsoft is waiting on its established Windows users to upgrade to the existing Metro arrangement, then I think that wait will be a long one. If I were them? I'd be remembering those 'home' and 'business' brands editions that split the windows experience into 'Flashy new Vista' and 'No thanks, for now'. In other words, get business users ready for the guts of Windows 8, but not the imposed Metro interface.
It's a growth thing...
Canonical / Ubuntu are the stalking horse of the appliance world. I use the word 'appliance' since for me, at least, the term 'server' seems largely irrelevant. This is basically Microsoft hosting Linux appliances from providers who have simple, stable platforms that are controllable in minute detail. Azure will become a brand - hopefully in the enterprise space - as one of the few clouds to support a broad range of server-OS.
That said, I can't help thinking that Microsoft's move points to the general demise of the licensing model and the rise of the pay-to-compute model they so thrive for. Dark clouds on the horizon for me are that Microsoft's core business of selling licenses over tin will have to change in the 'server/appliance' space to support this (not a position that constrains Amazon or many of the other major enterprise cloud business).
Dop the 'Windows' Azure tag? Absolutely - if it's to make any sense!
Excellent - in-fighting ahead!
If the MSFT sales and services organisations are not nihilistic enough across country boundaries already, then this for me seals it.
If European MSFT subs are not going to opt for more devious tactics against each other in meeting Ballmer's quarterly 'round table', then I'd be amazed.
If this is not a cheap trick to raise shadow margin on key (big value) deals for the company in government accounts, I'd be amazed.
The lowest-performing subs will suffer since their alignment issues to the Euro are already clear and I see blood, sorry, change ahead for the EMEA subs structure.
The biggest loser
I'm not in the least surprised about HP's demise to the rages of the world economy and it's rabid desire to become commoditised in its workforce. Every other major player is doing the very same. But to move it's most valuable (latent) brand, COMPAQ, to the desert of SME is a wrong move for me.
For years HP has tried to stand on the shoulders of the Compaq brand and organisation and still found it unable to homogenise the quality of the manufacturer into its offerings. A rare opportunity has been missed here since HP's share in enterprise computing is on the slide and the domestic market is shot too.
As for the redundancies? Well, it's a modern day ante-revolution where instead of cheaper workers coming from the countryside, they just work from a cheaper base. Simples.
Execs? Well, when I was in the HP club, Carly Fiorina (then head of the company) arrived in 3 Chrysler voyagers with 2 or 3 bodyguards to match....so allof and disconnected? They all are.
Re: I think they're onto something here.
Completely disagree with you, I'm sorry.
MSFT are now a true non-innovator and inherent of all that is 'shared' cool and 'open' in its branding. The fact that the terms 'Windows....' or 'MS...' does not precede the re-branding points sharply to how Redmond's right-on techs are trying to ape the open community monikers.
T'was a time when the company aggressively defined a product as 'MS'-somethingorother, then a year to go with it. MSFT SQL server is a fine product (one of the few they have) and it's brand in the cloud WILL be lost - but the company has to live with that and get out of the 'box-marketing' mind-set.
The cloud is about services, not products and then about services that folks want to use - Azure as a SQL-aaS never really took off because of complexity and restrictive platforming - what will change this time around?
Relative carbon footprints never get smaller, only larger with the cloud. Measures as a percentage of operations are meaningless unless divulged as true tons of carbon disclosed.
Cloud computing by it's definition is focussed on centralised, high intensity (power) plant that requires even more network carbon to shove the data around. And given the growth stats, Microsoft, like other cloud players, should not be crowing over non-achievements or goals that simply mean nothing.
Benevolence fell out of bed with IT many years ago. Intel are fighting for survival these days - shame.
@Kaye Burley....you are hoping in vain, I'm afraid, MSFT *is* full of clueless half wit 'read-and repeat' types because it's a marketing organisation only. The code is shocking, support pretty rubbish and even when you have a cloud from MSFT in Europe at least, you don't havethepromised availability - basic stuff.
It's like Currys getting into bespoke high-end business services - does not compute. The 'consumerisation' this guy talks about is confusing the need for 'simple and EFFECTIVE'. Consumerisation means 'whatever quality' at the lowest cost. Not what a growing business needs.
@Anonymous Coward - proper data center. MSFT claim in press and promotion material that the Dublin Data Center is a N+1 redundant *facility*, meaning an act of god is not a plausible explanation. In those terms, service should continue without the need for that data-center through co-lo or other redundant means.
Your comments on 'short trousers' data denter management are right on - I worked for the company for a few years and I can confirm to you that they have no concept of enterprise-grade computing and facilities management. When you think that major banks fail data centers over to each other as BAU, Microsoft are a country mile from providing even basic availability in DR situations.
My opinion? If you want high street service ~no thanks~ then use a high street mentality provider. If you want bespoke, reliable service, hire someone who knows what they are talking about.
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