* Posts by bowespr

1 publicly visible post • joined 3 Aug 2011

How to lose 375k customers the Vodafone Hutchinson way

bowespr

Cold calling is a bad sign

Got another cold call from VHA yesterday offering cut-price all-you-can-eat plans for small business. Sounded like an offshore call centre. When I asked to get something in writing, email or via the Web the operator persisted in trying to push me into a sales call from "someone visiting my area on Friday". Who has time for that! Desperate stuff and not a good sign.