487 posts • joined 3 Jul 2011
Virgin Media is great and all that...
...but they have a nuisance mechanism to chuck people off their cable network if they find too much noise coming from a particular source into their street cabs. We had our phone/internet + ondemand services cut off by senior engineers who regularly check cabs. Then normal process is to wait for the customer to call saying their services are offline. After which the home engineer comes down and fixes the issues. Got a £5 rebate on my bill but t'was a tad annoying.
Lovely tech (nice to see how it's all built together) but their customer service needs some what improving to communicate what the hell goes wrong.
Re: Wont be using black cabs again
I won't ever tolerate someone who's racist but Addison Lee drivers are the worst in the City. Far less courteous than black cabs (coming from a cyclist who had too many run ins with Addison Lee drivers not holding out at side junctions to let cyclists past).
Maybe you got a better price (by a few quid no doubt) but there's no guarentee's. Rather have an experienced black cabbie over these GPS hotshots any day. I'm sure if you'd got stuck in an instant jam, the Uber driver wouldn't have a clue where to go to get round it. Also, there's private firms already out there that do the job you require.
"After them vandalising and being violent to their own app (Hailo), this disruption and massive reverse publicity Black Cabs are just their own worst enemy. Rather than realising the challenge they face and meeting it head on with a great marketing campaign and a great service they fall back to the tired old methods of the past. Once the economics of driving a cab start to suffer they will blame the Mayor, TFL, Hailo, Uber, the public, the media etc but they will spend no time looking back and reflecting their own actions and whether they could have seen this coming and adapted."
Totally disagree. Uber is another attempt to appease to the "I want this, I want that now crowd". Okay, maybe the black cab community are bit short-sighted in the technology race, but I DO NOT want automisation to be the winner such a renowned and excellent service which the black cabs already offer.
I've never had problems with black cabs. It's the quick solution when public transport fails or won't meet the needs to move stuff around. I used one yesterday to shift my girlfriend's suitcase and numerous bags. Having a driver who's personality wins outright of the customer shows why black cabs have lasted the test of time. He knew exactly where to go without wasting time on a faffy GPS system. There's already private firm apps that are already available for specific-need users or anyone outside zone 1/2 of London which I've used without fail.
Uber is an attempt to spoil the amazing institution and undermines the services of the black cabs we already have. If Uber end up being the public service of Addison Lee (awful on the roads in general), then I'll refuse to use them. TfL should backup the black cabs and offer them a solution to the digital world (via their apps and website). Not the other way round. Any cost savings via Uber are going to be minimal anyway. The cost of running cars + petrol + maintenance is not going to be any different to black cabs. In a way, slowly destroying the black cabs will ruin a tourist recognition that's essential for a city to be trusted and thrive.
Re: Apple is simply bloody minded - and is out to shaft it's Customers
"Imitation is the highest form of flattery" - keep this in mind fellow human being. because apple is apple, are they not allowed to create products based on the best ways of doing things?
People wouldn't buy them if they disagreed with simpler repairs rather than bustling with 3rd party repair shops (who in my previous experience are always wanting to stump more money than it's worth to the customer). It is like Apple aren't allowed to do anything positive to streamline their business practises. Go into shop (Apple are trying to open more and more as time goes by), offer device, get replacement or repair and off you go.
Would anyone want to tolerate Dell's practise of spend 3 hours diagnosing issue with a scripted customer service assistant, box the laptop, insure it yourself, see it go overseas, wait 3 weeks for it come back and then receive it more broken than when it was sent. Different product type I know, but that's the same from what I've heard off other Android manufacturers. Okay, having a phone isn't a right. But it's an essential now-a-days. Who has the spare cash or phone to wait 3 weeks for a fix or replacement to come back.
Well done Apple in my opinion. Dismantling Apple products must be great for recyclers getting easy access to the simple parts rather than deal with screws.
Arse to their Microsoft Word document
Problem is... people don't know their arse to their Microsoft Word document most of the time in the home or office-scape. Especially when Word (AFAIK) conceals each document under the same icon. You'd need to understand what a file extension is to avoid opening a malicious document.
Even worse, someone could easily send a mass *.doc/*.docx and disguise an RTF underneath as the later versions will auto detect the format?
"Smart TVs failed to take off" - That's because TV manufacturers cannot write software. Especially with effective and intuitive UI elements. I played with my parent's new Panasonic 50" Smart TV. Jesus christ. Navigating with the normal remote is a struggle, but then try using the touch-sensitive remote they provide. It's so bloomin' sensitive! And there's no logic to what content is where. Just loads of boxes on a screen with labels.
"3D screens failed to take off" - There's never been much of a market for 3D. Only sport/movies have adopted the tech. Mainstream TV (like the Beeb/ITV) will never touch it because of the cost. Especially when their expenditure is being squeezed all the time. I love 3D, but it's a pain for glasses users too.
Mobile TV (via tablets/phones) are the way forward. Once TV makers have figured out that being able to push TV channels via the TV itself wirelessly to mobile devices (to take on Sky's Multiroom/houses with slow internet connections), then people will have a desire to upgrade. 4K will be only relevant to 40"+ TVs.
"Far more powerful than any Apple kit. And a screen that you can actually read without glasses..."
It's not a book, it's a phone. And the PPI is very similar, so invalid case already. Unless you're blind of course, which you might be...
Re: So many Anonymous Cowards
The hardware war in the smartphone market is not really a concern any more (especially in the Android landscape as it took a while for to catchup). It's down to software choice and user experience that determines purchases on the mid to high range phones.
If Google are sticking the dagger into Samsung by making vanilla Android much better, then people will go for the cheaper options (Nexus range). As Samsung aren't a Nexus hardware maker, they're going to lose out if the S5 fails to deliver a better experience which is probably more difficult now Google have got Android vanilla in order.
For me, iOS7 wins on that regard as hardware specs are too similar for anyone to win in that field (unless it drastically improves the user experience within the software domain - i.e. Apple's TouchID).
Camera pixels, screen resolutions, CPU/Memory, storage are reaching slow improvements.
The Blackberry 10 OS is pants and full of bugs having used the Z10 for 6 months from launch. Apps became too important to me when they were slow to appear and major devs were lazy to implement native apps. Windows Phone... I'd probably like if it was a smaller screen estate rather than the 4.5" phones it's hosted on.
Best thing to do is for Samsung to rip up Android and do it themselves by taking themselves out of the OHA. Do the brave thing and stand out by reworking Android themselves by forking it.
Re: Tim Cook, can you really be this dumb?
Why are the Apple-haters getting on this so quickly? To be honest, I'd want to use Touch-ID WITH a pass-code. That way, you stump hackers and thieves with 2-factor authentication. I don't think that's possible yet, but I can see that happening in an update.
For the consumer = result!
By the way, this was never going to be a military grade fingerprint scanner. Not even for millions of units sold and for all the money Apple has. It's the execution of the fingerprint tech where most other companies have failed to make it quick and easy to use. Convenience will win over security sometimes in consumer devices; that's life. Even for luxury brands.
I did read that 50% of iPhone users don't even lock their phone. If this encourages it, then all for the better for offering a basic protection mechanism that's simple to use.
And the media claiming this is a hack (being claimed on other sites)... hardly. Let's see them hack the firmware/software to get the fingerprint data first and then reproduce the fingerprint from that data.
Re: Blackberry don't deserve to be in the market...
The 5C is better than you think. And I dislike the 5/5S design. Some personal choices there. Even a 5C is a huge step up.
Blackberry don't deserve to be in the market...
I owned the Blackberry Z10 from initial launch. I was prepared to dump my iPhone 4 (becoming awful at holding calls in low signal areas). Initially, the Z10 was quite a nice device. Okay design, sturdy and probably ahead of the Samsung generation of phones. But then I discovered some horrible stuff...
- Phone app was buggy (couldn't return to home if the screen locked mid-call)
- Account settings (like e-mail etc) would forget the password frequently
- Although I was willing to wait for the big apps (Spotify, a native Skype app etc) never came. Only Angry Birds was announced this week over 18 months since BB10 was launched to developers.
- Some features were misadvertised (Balance which split work/home apps and content)
- Updates have been very slow to fix issues (10.2 is still not out there and carrier's blocked 10.1 with a immediate release on some networks - don't make promises and not deliver)
Blackberry never grew a pair of balls to take control of their inventory and update mechanisms. Then the final blow for me when is when they released a 99xx phone with BBOS7 2 months back. What!? Okay, support the phones out there, but it was BBOS7 that rotted Blackberry's core.
The sleeping giant along side Nokia. If Blackberry had gone Android (as a medium term project) at least, maybe they'd of saved themselves.
Anyway, farewell Blackberry. My new iPhone 5C serves me well.
Surely an industry problem? Not Apple/Samsung
The writer of this article complains about the lack of improvements, but ignored the very improvement which could have major implications on the whole industry. Easy fingerprint authentication. Another tech most have poorly implement with the rolling fingerprint bar (that's always unreliable).
Apart from that, what do customers expect? Hardware innovations are limited in 12 months because of cost of bringing forward new tech to mass-market solutions and then it's all down to software. That's where Apple and Google made big strides. More so to Apple's sake for simplifying the most complex of tasks.
You're all demanding too much for what is essentially a phone, iPod and internet communications device (on par with the first iPhone announcement). The rest of the stuff is bolt on to appease the greedy. Battery and screen-tech are the next bits that need improving in all smartphones.
Come on colour eInk!
There will be some specially branded Android Kit-Kats on sale in their big selling countries. The only good thing Google has done since the birth of the bloated mobile OS.
This is why Apple is sitting on top of the mobile podium. They managed to bully control on updates etc over mobile carriers who are mostly good for nothing with it comes to the smartphone arena.
Does it really cost that much to bear foreign data?
Is it really the UK mobile companies having a laugh at the consumers expense or do the foreign networks have UK networks over a barrel with no choice but to demand a high price? In the early days of GPRS, maybe so with limited bandwidth channels. Surely EU mobile companies have the same requirements to provide decent 3G data to home customers?
Forcing to below the cap is not enough. Makes the UK mobile companies go "nicky, nicky, ner, ner" at us and the EU. Because of decreasing competition (After Orange/T-Mob merge), we're left with less choice. EE giving me a choice of 45.9p per MB non-addon or £1 per 3MB addons via their announcement?? Take mick why don't you.
Re: It looks like a 60s council office.
Looks like the design has come from a cartoon! You're being generous by saying it's sodding awful. Kevin McCloud would be very upset if he saw this.
Re: Styli the FIRST PRIMATE TOOLS
That's the problem. The tech community in the early days of touch-screen products (such as early PC-tablets) didn't create a simple framework to integrate stylus actions effectively. It was all bespoke/customary solutions that all worked different. The Samsung tabs with this stylus is the same framework model. Can I use the stylus on another device and it work? Probably not. It's a slim USP that really serves no function because the apps that is it properly is limited.
Apple created an effective SDK framework alongside its finger-based controls to make apps work seamlessly and similarly regardless to what app you purchased. No-one wants to have to relearn a whole load of different actions for different devices.
It would be the same if we had different protocols and web standards to do the same thing. HTTP is a collaborative effort and all browsers use it. Regardless of hardware/software implementation. If the stylus had that, then we may not have the iPad ruling around as the king of tablets. Or at least no-one is interested in creating a common framework for the stylus. Especially if you think it's so naturally embedded to our predecessors to use a styli.
Still, I need my hand to operate the styli. Why not cut out the learning step of the styli and just use the finger to do the basic controls? There's simplicity at its finest.
[i]Samsung really can't write good apps... s-translate? junk, it CAN'T work offline with Chinese, so it won't do what was shown in the video!!![/i]
Samsung are very good at doing that... advertising things that it idealistically can do, but in reality can't. The pictures with sounds feature? WTF? What happened to the video? Trying to reinvent the wheel there again with no validation. Then the music sharing. Phones are personal devices and sharing your music with others is the last thing you want to do. Or may only do it once in the life of the phone.
Google/Android is all about being faster. Apple is all about being better/harder/stronger. IMHO, Android is faster at doing crap things.
As long as my BB10 phone calls, texts, e-mails reliably (which it does over iOS/Android); then that's what matters. It's a phone, not a multi-core wankerthon device.
Re: Type and Go = webOS Just Type
I was going to wait for one of these, but decided to go Z10 instead being used to a touch screen. I think BB have hit the sweet spot with their OS to cater for both (BB6/7 never worked properly on touchscreen devices). My brother has the Q10 and can see how much of a beast it is (very good quality materials) and works effortlessly.
BB just need to lure the big app makers to comes over (Spotify refusing to play ball at the moment especially) and they'll be having the last laugh over Microsoft big-time.
The battery pulls have gone, the OS is slick and it doesnt drop calls unlike the iPhone 4 did to me in iOS5/6. It'll take a lot from Apple to pull me back to an iPhone device. Especially if BB can keep pumping out updates regularly that add more useful features and mature the product further.
Re: My Z10
It's a shame because the Z10 is a great step-up from any other smartphone on the market. No front physical button, perfect size (unlike Samsung wanting to make their phones balloon size so it doesnt fit in one hand and be operational with one hand) and works very fast!
I loved the iPhone but the 5 looks awful design wise and iOS needs a reshape to incorporate a next step in touchscreen software. I've bagged the Z10 on a 12 month contract so I can ultimately decide next year if Apple have lost me as a phone customer.
Apps is the only thing lagging, but that'll come over time. This OS is only a few months old and is making great waves already. Only thing missing is Spotify. Running sideloaded android apps is a steal to be honest!
Re: Badly Designed Human = Eadon
There we go; I've just corrected your equation.
Re: I guess that it's back to using Google then.
Isohunt isn't the only public torrent site on the web as a matter of fact... just saying.
Re: I gave up on TVCatchup
Two 30 second ads are better than four 30 second ads that you get on ITVs live stream service. Unfortunately the big TV companies (especially ITV) want more and more control. Same with the music industry, they aren't investing in providing the best service with the best tech out there. BBC at least make an effort to provide most of their services in a variety of formats for several devices and online. Even HD content of their programming. ITV just put out the bare minimum.
Watching ITV online is like watching TV from the 80s is so garbled on full screen mode.
Essentially all show and no go? If I could hackintosh it, I'd be all over it.
If Samsung did this...
...it would be seen as the holy-grail to all cabling problems. Because Apple have their gritty hands on the technology, they're seen as evil and this solution shouldn't exist. If one cable could have different personalities (like this one), bring it on. You could in theory add an extra port to an iDevice and have a backup if one port decides to die on you.
Just to round up, anything pro-Apple on the reg is an automatic down vote.
Re: I agree...
Who says they were inspired from Apple?
Look at the two icons. Both black. Both show tickets appearing out of a pocket (half shown). Both are similar in style. Please don't tell me you're that blind to notice that? At least Google's and Microsoft's logos follow their branding style and are uniquely different. Samsung have no style and again based their response on Apple's design. If you can find style techniques anywhere else that Apple play on (that are recent) which are almost the same, please let me know. Now go figure and have a beer on me.
Re: I agree...
But you can clearly see Samsung designers have less talent than their nearest toilet cleaner... At least make the logo radically different if you're going to be inspired from an existing idea. I'm all for companies taking direction from another and making it better (take Blackberry using WebOS' methods for multi-touch control).
I know Samsung don't care about if their products look like anyone else's, but I refuse to buy any of their stuff on the principal that everything they sell in the mobile/tablet market is a sham.
Re: This article is missing something...
Even the free apps try to encourage you to buy their PRO counter parts. Maybe I should of said a "reliance" on an app store to fulfil people's requirements (app stores cost money to run/promote). Again, iOS/Android are too app-centric. Any major development to the basic communication frameworks (messaging/e-mail/calls etc) have barely been touched.
This article is missing something...
A slobbering of Eadon? Or the black badge man as I like to call him/her/thing.
Personally, more OSes that can enter the ring the better. Especially if Firefox OS is much more lightweight and communication-centric. Some people want smartphones, but don't need all the app-gumph that comes with it (and the requirement to spend, spend, spend on apps).
Simplicity is king. In terms of architecture, iOS/Android are far from that now.
Looks like Charlie Brooker's black mirror vision of reviving the dead from social media has already started.
Re: SysAdmins versus Ops versus Sec
You'd think that would be the case. But what's stopping the Sys Admin creating a certificate validation spreadsheet/database of all the cert's in production/test, location etc and then assigning calendar reminders of up to 4 weeks before the cert becomes invalid? Surely that should be setup on birth of a certificate? It's not exactly rocket science; it's common sense and effective administration.
Re: Oh FFS - It's like Google have chosen to forget the past.
Patented by the slayer, or I wish! Why not place small low-res OLED/eink keys (rather than making it totally flat) in the QWERTY format as a start? Again, would save experts in audio/video/gaming having to place stickers over the top of keyboard for shortcuts. That would make a start until you could create a screen that physically changes shape so you didn't have to type on a flat surface.
Come on Apple, make me one damn it! That's technology worth paying for.
Re: Oh FFS - It's like Google have chosen to forget the past.
...Oh to add, it's the one on the spindly frame that thinks it's a hybrid. More things to break and get conned on when outside warranty.
Re: Oh FFS - It's like Google have chosen to forget the past.
When it's their only high-spec laptop close to 13" available in the home section, people have no choice but to buy it? Doesn't mean people need/want the touch-screen. We all know it's a crap concept. I'd rather have the physical keyboard removed and have a touch-screen put in place that acts as a keyboard. Then at least you can alter the keys based on the program you're using.
Re: Oh FFS - It's like Google have chosen to forget the past.
Touch-screen laptops/desktops DO NOT WORK. People don't need touch-screen when it has a trackpad. I just don't get it. Okay, if the screen detached to make a independent tablet, that's okay (even though hybrids are just as pointless without a transformable OS - none exist yet). Everyone tried this and they never sold.
Rather spend £1000 on a MacBook Pro thanks very much.
Re: Obviouslky! _is_ Eadon. Discuss.
@toothpick - possible the same person with a personality disorder? or just teenagers with nothing else better to do. they only seem to run riot in the holidays/weekends.
The evidence is all tied up in your post history. Just need to clicky, clicky your name. We all know your name being added to the list of black badge nominees along with Eadon. Just keep going as we all love your words of bias as entertainment. Nothing else.
Re: Windows can deliver clouds, but it takes a week to recover your data
Well, it had enough quality that they've had 80%+ market share (maybe more or less from guessimates and quick reading online) through-out the 90s and still up to now (Win XP / 7 combined take roughly 80%). MS Office, Windows and anything Microsoft may not be the rolls royce of computing, but they delivered what the customer wanted and people bought into the license which in effect made it the standard (same way people compare every phone now to the iPhone). It was consistent and integratable (from desktop to server). Anyway, I didn't even mention the word "high-quality" in my sentence, so how you can derive that from what I said; I really don't know. I'm personally neither a fan or against Microsoft software. I have no choice but to support it anywhere I go and whatever job I do.
What are we going to do with you? Any takers?
Re: Windows can deliver clouds, but it takes a week to recover your data
Essentially MS make extremely shoddy software
MS don't make billions of dollars for nothing. Put that techie icon away; you've just abused it.
Re: Willy Gates Melinda
Eadon - No. Gates saw the opportunity to sell his version of DOS as the crème of the crop. Kickstarted the x86 revolution and got his software into millions of businesses, homes and wherever else in the world. If he wasn't visionary, then what was he? His clever licensing schemes were just as visionary (at the true consumer birth of computing where he needed customers to trust him) as Apple's leaps in mobile tech in the 21st century. Maybe Gates got lucky he had a very clever team programming what he needed to succeed. Obviously now the tables have turned for the better IMHO.
Gates and Balmer are friends. That's a different issue altogether. If Gates can't put business over his friendships at the top, that'll crush his precious company slowly.
Stop the anti-M$ and get back in your cot with dummy in your mouth. Or at least suck your own thumb for 5 minutes. It's getting boring.
Black badge please!
Re: Willy Gates Melinda
True my friend. It wasn't Microsoft was late to the party, it executed it's own party poorly and almost crushed the PDA/Early-smartphone market into submission because it was very terribly run. Sometimes someone else has to make a mistake first before another company can learn from those without any cost and then succeed (like Apple's case with the iPhone). Right time, right product, right opportunity.
Google just took the easy option and sold Android to the cheapest bidder (open-source parts of it). Anyone will be happy to take software for nothing.
Ditto! I hope the guys and girls rigging and derigging all this stuff get plenty of Friday beers.
Is Microsoft at the point where they regret not splitting the company up based on Euro pushers?
Microsoft is too big for itself to cope with currently. Strategy is all over the place and nothing across the whole product range seems to integrate well enough with each other. Splitting Microsoft into several independent co's surely would of been more effective? Please tell me if I'm wrong, but I'm sure the Euro buffs at the top wanted Microsoft to be split up due to their huge dominance in the late 90s and early 00s? Maybe this suggestion is going to haunt them in years to come unless they can get someone tough enough at the top of the helm.
Balmer keeps chucking money in the air for any project that deems to grab it within the corporation and it's seen within the lack of consistency with each of their products. No WP7 to WP8 migration. Windows 8 trying fashionablise itself under mobile, laptop, desktop and tablet in a messy integrated campaign. If Windows 8 is cool, then so must Windows 8 mobile.
For what I thought was a good recovery from Vista (piss-up) to Windows 7, that momentum has been totally lost. I'm very against buying anything Microsoft at the moment. I have no idea what they're about any more. That makes me sad!
@csumpi - just NO
Seriously... so you'd have a crappy piece of Dell/HP plastic holding your kit together? I owned a Dell XPS 13" laptop. Pretty high spec, looked great but the plastic/design was awful the further you looked inside. Aluminium provides the perfect platform to hold all your internals in. Rigid screw holes, more accurate mouldings etc.
My 13" Macbook Pro. Almost 3 years old and still going with OS X Lion. Just upgraded the RAM and will be installing an SSD next month to get the most out of it. You drop aluminium from a small height closed... most damage is a small dent/scratch. With a plastic Dell/HP... it shatters the corner where the screen hinge is (the weight is with the screen/hinge) and makes it look very tacky. Seen it with plenty of laptops in my desktop support days.
Re: If you appreciate text/ASCII like the above, check this telnet session out...
@Professor Falken - sorry, didn't see your post above. deserves more mentions.
If you appreciate text/ASCII like the above, check this telnet session out...
This is what you call magical and a friday pint worth of effort to whoever made it.
Re: Wigner effect
The mentioning of the word "wigner" deservers an early Friday pint. Hope they have a quick way of replacing them or they'll have to be a lot of pints consumed. The clever buggers.
Re: Android Honeymoon Over
Fall into bed with Blackberry! I think anyone who moves over to BB10 will have the last laugh in 1 - 2 years. The Z10 I played with is fast, communication centric and doesn't mess about like iOS6 does on my iPhone 4. iOS and Android have become too content centric and development OS usability as you notice has suffered as a result.
I'll always keep an iPad by my side, but phones are phones. Phones are not fully fledged computers and the application generation is spoiling the stable mobile phone experience we once had.
Re: Black berry has allready lost
Your spelling has lost me already.
Re: Doing the same!
@Ledswinger - At the moment, I think the "innovative & disruptive" crown belongs to Google, who launch loads of ideas, some great, some rubbish, and drop the ones that don't catch on. History shows that no company holds the crown on an eduring basis, and that very few companies consistently regain that title once they lose it, and that has implications for many of the companies in this space - Blackberry, Apple, Google. Interestingly it probably doesn't much apply to Samsung (HTC, LG or other OEMs) because they don't have much distinctive retail-valuable IP. I love my SGS2, but I don't think there's much that is innovative or disruptive that Samsung added. Whilst that means Samsung will never be as valuable as Apple, it also probably means that their share price can't fall as much as Apple's eventually will.
Woah there! Google's Android hasn't been innovative and disruptive since the first release. It played catchup until there was enough polish on the turd (the first official release of Android was a big fat turd) to pull in customers. Innovative and disruptive goes to the OEMs who took it, and added a layer of wax with their own skin and made the hardware look more attractive in terms of size.
I do see Blackberry being the next disruptive and innovative company if they can pull off the BB10 release with some impressive sales/handsets. They've taken some huge influences from WebOS (which should of been second to iOS) and made it even better.
Keeping my eye on the Q10 release date!
Re: This is a standard tactic... - Black badger strikes!
(...cont) Yes, my post was directed at Eadon-the-feed'um. Smile Eadon! Life does get better.
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