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* Posts by BitDr

86 posts • joined 3 Jun 2011

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Listen: WORST EVER customer service call – Comcast is 'very embarrassed'

BitDr

Re: Service Call.

With many businesses there is no way to actually register a complaint. If means to do so is given it is usually email and the canned response you eventually receive makes it obvious that no one actually read and understood your attempt to communicate. Businesses today only want to sell product, sign you up for a subscription, and most offer only email as a means of contact. There is a feeling of general apathy when it comes to customer service.

I recently posted a query to an ISP about their high speed wireless business services (4G/LTE) for rural businesses. asking if they had plans for a more symetrical Upload/Download service as I might become a customer if they did. I explained that their service of 10MB/s down and 1MB/s up was not conducive to running a business that uses VOIP phones, hosts their own email server, and their own colloboration tools, allows staff t remote into their desktop from the field, and remotley admins customer's servers.

I got a message back from their support staff saying they couldn't discuss this kind of thing in email and that they would be happy to look into my account and resolve my issues if I would just call them.

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Judge says there's no such thing as a 'Patent Troll'

BitDr

Lots of articles/documents in Groklaw about her involvement in the cases that were covered by the site.

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Google's Quickoffice taken behind shed ... 'Oh, what's the gun for?'

BitDr

Re: Not unexpected

Seems a no brainer, libre office on DALVIK... must be problematic though, the guys at Libre should have had this in the works a long time ago.

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FCC: We're GUTTED people think we'd gut net neutrality

BitDr

OK, the question is do we have the will and ability to take our toy away from them? Move the cheese, so to speak.

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Ubuntu 14.04 LTS: Great changes, but sssh don't mention the...

BitDr

Re: Veredict: skip

This;

"allow a common codebase on the different devices, with an adaptive UI that can change on the fly from 'phone in my pocket with finger friendly controls' to 'desktop computer UI with more mouse and keyboard oriented controls'. "

is a noble goal, and one which I find myself in happy agreement with, however requiring the computing device to connect to the Internet in order to supply SAAS or OSAAS is utterly distasteful eg. you can then be held hostage by those who have taken over the Internet pipes.

So, a UI that works well as a touch UI, and doesn't change too much when it becomes keyboard centric, and a computing device that can use multiple displays as it sees fit (provided it is authorised on them). Hmmm.. Just as an aside, I recently started using a Blue Tooth mouse on my XOOM when I am at the office (already had a keyboard), and was surprised at how good it all worked. Just had to remember not to double click on an icon to start an app. But Mouse wheel scrolls through the different "desktops", or through the apps when viewing them. Everything works as expected.

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BitDr

Re: The fixation with 'serarch' for everything

Fascinating. A keyboard centric GUI... whatever for... just use the shell. There... fixed that for ya.

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A scanner, darkly: Master data-miner Google tweaks terms of service

BitDr

Thats it for them then...

I've migrated my default search engine on all platforms to one that does not track their users. My GMail is a shell account used for nothing relevant (i.e. a spam trap for companies who ask me for my email (if I give it to them)), and I don't use Google Hangouts. Is placing people in an information bubble quasi-equivalent to a feedback loop? i.e. You see what you're interested in and only what is relevant.

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Too late, Blighty! Samsung boffins claim breakthrough graphene manufacturing success

BitDr

Applying for a patent to use a material in a device... isn't that a bit like trying to get a patent to use wood in houses, steel in shelving units, plastic in [insert your item here].

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Crap turnover, sucky margins: TV is a 'terrible business' – Steve Jobs

BitDr

Re: Jobs was a genius

I've got a 52" LG DLP that is a truly wonderful unit, even if it is 8 years old. The picture is sharp, the colours are vibrant and sound is excellent. I would buy another DLP in a heartbeat (if I could). The lamp in this one has been replaced twice (4 years use per bulb) , and I have one more spare.

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Today: Get REAL about data location in the cloud

BitDr

My data, my servers, my premises, my terms. Nuff said.

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Netflix original TV shows gamble pays off... to the tune of 10m new viewers

BitDr

Cable company and teleco owns infrastructure, teleco also owns content creation, these guys are pushing for different pricing for data delivery based on the KIND of data (as if the ones and zeros were somehow different). If they succeed then they are essentially in a position to strangle competition as they own the pipes.

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Fedora back on track with Schrödinger's cat

BitDr

"The default Fedora install CD still installs the GNOME Shell, though there is now, helpfully, a series of animated tutorials to help you get a handle on the counter-intuitive interface that is GNOME 3."

"counter-intuitive interface" is exactly what a GUI is NOT supposed to be.

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Microsoft caves on Xbox One DRM and used-game controls

BitDr

Good spin...

The entire strategy appeared to be one of phasing out physical media while, during transition, locking existing physical media to their servers.

"You told us how much you loved the flexibility you have today with games delivered on disc," Mattrick said.

"The ability to lend, share, and resell these games at your discretion is of incredible importance to you. Also important to you is the freedom to play offline, for any length of time, anywhere in the world."

Really? That is pretty good spin they put on the tsunami of negativity that came their way.

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Tesla's Elon Musk v The New York Times, Round 2

BitDr

Re: They're both full of $#!T

In town driving uses the most energy, so taking a two mile trip in down town Manhattan might sound innocent enough, but if you're stuck in stop-and-go in traffic for an hour with the heater going it is going to put a severe dent in your battery capacity.

During an auto show (about 20 years ago) I spoke with a fellow who was promoting electric conversions or some such. His enthusiasm was all well and good, but when asked how the vehicle would perform (range-wise) on a cold Canadian evening (-15C) with heater, headlights, drive-motors, windscreen wipers, marker lights etc. all needing power, subsided slightly. A simple solution to the demands made on the batteries for cabin heat would be to use something other than electric power... perhaps resurrect the old VW gas-heaters (modified for Propane or Natural Gas).

Another point from the story. The Journo says that Tesla put the wrong size tires on the vehicle. Was he trying to imply that this might be the cause for the discrepency in the logged speed and what he said he did? Wouldn't the car record what it is displaying on the instruments?

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Microsoft blasts PC makers: It's YOUR fault Windows 8 crash landed

BitDr

Re: Windows 7 stock?

"Most Windows 7 machines with touch suffer from awful lag, poor detection around the edges of the screen and often quite low touch resolution."

Ummmm... so would W7 also perform badly with a really kick-butt capacitive touch screen? If so then the problem is not the hardware.

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BitDr

Success...

It was Mr. Gates who said something along the lines of "Success is a lousy teacher, it convinces otherwise smart people that they can't lose". The executives at MS would do well to heed those words.

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Microsoft says Google trying to undermine Windows Phone

BitDr

Three words for MS

Corel Word Perfect

MS allegedly screwed Corel when they were trying to port Word Perfect to Windows 98, not a nice feeling is it MS? Of course nothing has been proven in either instance, it's all allegations and such, but eventually things will work out, and perhaps the phrase "reap what you sow" will become associated with one of the two.

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Troll sues Apple for daring to plug headphones into iPhone

BitDr

Greedy troll... stupid USPTO

I have a 1988 cell phone with a 'mic-in' jack.

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You know who else hates Windows 8? Hackers

BitDr

Re: "Quit spreading FUD!" says the chorus of astroturfers.

The ignorance of the consumer is being used to control/ensnare them, walls are being built around them and they can't see it because they see most geeks as frothing-at-the-mouth zealots who talk down to them, usually in tongues they don't understand. Meanwhile the Redmonds of the world offer a glib smile, a warm handshake, a shoulder to lean on, and some nice hot coco just before leading them to their newly-decorated cell and locking them inside.

The man with the smile and handshake will win every time over the rude zealot, he knows this, and he knows that just calling something "security feature" will help him immensely; especially if he controls it and requires it be enabled and others require it disabled. The psychology at work here is more important to the Redomnds of this world than any actual security provided; that lock in can be attained at some future date is just icing on the cake, that hardware manufacturers might have to bend to your will is cherries on the icing.

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BitDr

Re: Skeptical...

"Until its proven that secure boot isn't the anticompetitive scheme that it clearly can be, everyone should be on their guard."

And if it CAN be abused then it eventually WILL be abused.

UEFI is a straight-jacket dressed up as a security blanket.

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Never mind fat-bellied tech titans, give enterprise upstarts a chance

BitDr

"make my life easier and allow me to get more done for a cheaper price. Ultimately, isn't that the point of IT?"

Why, yes, yes it is the original point of IT, but the train seems to have gone completely off the rails. Today the point of IT appears to be to keep users on the treadmill spending their hard-earned dosh.

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BOFH: Hasta la Vista... luser

BitDr
Facepalm

Accurately describes...

Most of my customer base. Just yesterday I cleaned up a browser that had toolbars consuming one third of the available screen real-estate, and that was the least of the issues.

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BBC Watchdog crew sink teeth into dodgy PC repair shops

BitDr

Pirated software...

I refuse to install anything without the install media and licenses, even GPLd software must conform to this rule (although I can create the install media). Many business owners are of the opinion that because they paid for Office or Windows they can install it as many times as they want on as many machines as they want as long as they own the machines. Ummmm.... no. You want to do that then you pay for the licenses or you use Libre or Open office (or some such) and get off the software-crack (sic).

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Ay caramba, Ubuntu 12.10: Get it right on Amazon!

BitDr
FAIL

Kicked them to the curb long ago...

I actively discourage UBUNTU to those leaving Windows as my experience with other converts has shown that the Unity Interface drives them quite mad. Fedora is out of the picture because of Gnome 3 (same kind of insanity).

For me, just thinking of using either Unity or the Gnome 3 shell interface as a work environment sets my teeth on edge. I do keep tabs on developments in both to see if sanity is returning to the development teams, as yet there is no reason to be optimistic.

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Analyst says Surface could hurt Ultrabook, Windows 8 tablets

BitDr

Re: Failboat

While there are manufacturers exploiting the mad rush to tablet utopia (tabletopia?) by offering up poor quality devices rushed to market to take advantage of the public's feeding frenzy; anything which costs upwards of $350.00 is not of low quality. It is generally a bad idea to buy a $149.00 tablet from a manufacturer whose name you first saw on the box in which your treasure was packed. Ignoring warning signs such as improperly translated marketing blurbs replete with stilted grammar and spelling, and you get what you paid for.

The position that all of the class of tablets that run Android are poorly made is an erroneous syllogism that is pythonesque in nature given that even the revered iPad can run the Android OS.

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Nexus 7 and Surface: A bonanza for landfill miners

BitDr

Re: Unusual

I can like the house, I just would not buy into the neighbourhood, so I buy another almost identical house ina more friendly neighbourhood.

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BitDr

Re: Unusual

I think we all agree with the "we use what we like". What we don't like is someone arbitrarily touting that something is useless and can't compete with another similar product because of [insert vague reason here].

I like the iPad, but what keeps me away is boutique pricing and a Gestapo mentality. I would not live in a gated community if I was required to purchase all of my daily consumables from the builder-owned Big-Box-Store, being unable to select even the furnishings unless the builder approved of them.

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BitDr
Trollface

Feeding the troll....

Google only officially acquired Motorola a few weeks ago, surely that is not enough time for the resources of Motorola to be brought to bear on the Nexus 7 project, design, engineer, and manufacture the device for initial display. All points that were omitted by the "article".

"Without stuff to do tablets are a forgotten niche of computing". Really? My Xoom is my GPS (MapDroid), my mobile email access, is used to invoice customers on-site, manage business expenses as they occur, view PDF files (and some e-books too). It serves as a VNC terminal, an SSH client, a VOIP phone, my appointment calendar, a network analyser, a camera, and much more. Then, when all the work is done, I can (and sometimes do) play a game. Only thing I am disappointed with is that MotoPrint does not work under ICS, it fails to install. Very bad. Motorola/Google... please fix this.

No, I'm afraid the now one year old tablet has quite effectively replaced my laptop.

Content is king for those sell it or are addicted to it. Like most people I love a good movie, not ON my tablet, but FROM my tablet ON my Big-screen TV. Yes I have used the tablet to rent and playback movies, but with the trend to charge premium fees for shuffling data to my device there are still a lot of DVD rentals and trips to the theatre yet to be had.

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'Unbreakable' Samsung Galaxy Note II to take on iPhone 5

BitDr

Re: "By the time it hits shelves, ..."

Agree. Why the vast difference in releasing upgrades? I'm in Canada (where we use the UK dictionary (yes we spell colour and centre correctly... although you won't see many Tyres) and only received the ICS upgrade a few weeks ago. I can't say I like the new unlock screen but "young minds... fresh ideas"... *sigh*. Other than that Ice Cream Sandwich is a tasty treat for my Motorola Xoom.

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BitDr

Notations..

First off, I am not affiliated with any of the companies that make these products.

I think the large 'I'm-not-quite-a-tablet' screen of the Samsung Note is brilliant. Granted when held to the ear it looks silly, but add two more devices (the Pebble smart-watch and a blue-tooth headset) and that large screen can be put to good use while not weighing down your backpack, or laptop bag.

While the large form-factor of the Galaxy-Note looks silly when held to the ear and used as a phone, a bluetooth headset quite neatly eliminates this problem (although they can look pretty silly too). The large screen then becomes useful for taking notes (perhaps during a telephone conversation), reviewing documents, or remotely connecting to your office (VNC || RDP). When someone calls and the phone is tucked away, the pebble provides the info needed (caller ID) to make the decision to answer or not. The pebble can also vibrate to remind of appointments and other notifications as well as display text messages etc.

The Samsung Note (unlocked please) and a Pebble are my next two major purchases.

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Windows Metro Maoist cadres reach desktop, pound it flat

BitDr
Angel

Re: Metro was designed by experts

WHEW! You almost had me there. Of course you weren't serious were you MonkeyBoyFan, you gotta be smarter than that. Perhaps the MS UI designers are frustrated GNOME 3.0 UI devs. It is so obviously a mistake to think that we came all this way, multiple windows, perhaps on multiple screens, just to return to one screen, one task.

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BitDr
Joke

Re: Loony

Run multiple Windows 8 Virtual Machines on your still multiple window-capable LINUX UI, there, fixed that for ya.

Caveat: Anyone doing this will have to purchase multiple copies of Windows 8 to run them in multiple virtual machine windows, so it could be a little on the expensive side, but I'm sure MS won't mind the extra revenue.

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Only global poverty can save the planet, insists WWF - and the ESA!

BitDr

Re: "90% reduction of the population.."

I think we should start with them, perhaps put them on Ark 3, then forget about them.

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Oracle v Google could clear way for copyright on languages, APIs

BitDr
FAIL

Google has it right...

If a language, something that is used to create expressive works, is copyright able, then by extension all works created with the language are derivitives. Take computing out of the equation, English can be used to create sets of instructions, indeed that was a longtime goal of many computer languages, to make them 'english-like'. Would Oracle consider English copyright able? SQL? COBOL? Esperanto?

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The Facebook job test: Now interviewers want your logins

BitDr
Flame

This speaks volumes..

This is unconscionable behaviour which says much about the the company doing the asking. Who are the guilty parties? They do not deserve any of our hard-earned money.

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Euro Android devs: Google's hanging on to our pay

BitDr

Very bad karma

This kind of attitude needs to be stompped on NOW as it will do more to harm Google and the the Android platform than any competitor, legal action, or privacy concerns ever could.

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Android Market morphs into 'Google Play'

BitDr
Meh

This could be bad for Google...

Much time has passed with the 'Android Market' name, it now has value, presence, an identity linked with a concept. I wonder what companies are trying to accomplish when they make these bone-headed decisions. The most (in)famous case I can think of deals with 'Borland Software' renaming themselves to 'Inprise Corporation' in 1998, and then promptly sinking into the swamp of obscurity as the respected and well-known Borland name-brand vanished from the market. Only after being sold to Corel in 2000, was the epically silly 'Inprise' name shredded, replaced with the (by that time) barely remembered 'Borland' in January 2001.

So, what has Google done? Well they've destroyed an identity (marketplace) and replaced it with an activity (Play). A market is a place where one can work OR play, one can find both useful things and recreational activities in a market. Markets are places where you get almost anything. Places of 'Play' are where nothing useful gets done.

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Google's Android 'let down' sinks iPad rivals - IDC

BitDr

A very satisfied Xoom and Nexus 1 owner

I've had a Nexus 1 for almost 2 years, my Xoom will be a year old this month. I use them mostly as business tools, but the Xoom is also used for fun, renting movies from Google, etc. Neither of these devices have given me any difficulty, both work as smoothly today as they did when purchased. The Xoom replaced a netbook and frequently gets used to remote in to servers I manage. When on the road the Nexus One serves as an access point for the tablet. It all works very, giving no reason to replace either of them.

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Workers can't escape Windows 8 Metro - Microsoft COO

BitDr

Re: Deja Vu

I vote for all GUI designers with the same disease. The only one that does not seem to think that the desktop is not a tablet is Apple.... but that could change. This head-long rush off the cliff is an opportunity for those who think evolutionary and not revolutionary.

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BitDr

"Turner reckons, because full-screen apps will immerse workers in their spreadsheets, pushing distractions out of sight and ramping up output."

Seems we've come full circle and are back to something more like Software Carousel than Windows.

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Apple wins access to Google, Motorola documents

BitDr

Re: Google vs Apple

Which of the two big guns will come out of this on top?

Answer: Neither. Only the lawyers win.

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Linux PC-in-a-stick to cost coders £139

BitDr

Re: Re: Re: Re: Misleading?

It is not complicated, there's just a lot of marketing fog. The term PC is derived from "Personal Computer", as in for the use of one person. Simple really. These can be machines such as;

Commodore 64, 128, Plus 4, Amiga, VIC 20

Apple ][, IIc, III, Mac (all variations), and even the iPad

IBM PC and all of its descendants.

TRS 80 Model 1, 3, CoCo etc.

BBC Micro

Sinclair ZX81, Spectrum etc.

Amstrad

Atari 500ST, 1024ST etc.

Texas Instruments 99/4A

Coleco Adam

Ohio Scientific

NorthStar

IMSAI 8080 (if you really REALLY want that old-school look & feel)

And many many more.

The trouble is that the term Personal Computer has been plastered over the top of the original term "micro-computer", which is a more accurate description of (but not nearly as friendly as) what the machine really is. A Microcomputer can be used as a personal computer but an instance of a personal computer, by definition, would not be capable of being used by more than one person at a time.

The micro-computers of the last 10 years (2002-2012) have been more than powerful enough to support many users at once, making them more along the lines of yesterdays Mini and main-frame computers (but much easier to use & maintain).

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Microsoft blasts 'web video killer' Motorola Mobility in EU gripe

BitDr

Was the credit card mandatory?

You did not say if the creation of the google-wallet and by extension the providing of your credit card details was mandatory or not? Was it? If so then bad on Google, if not then decline Google Wallet and carry-on.

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BitDr

Caution, Spin doctors at work.

"And Microsoft is making its patents -standard essential and otherwise — available to all Android manufacturers on fair and reasonable terms. In fact, more than 70 percent of Android devices are now licensed to use Microsoft’s patent portfolio."

MS (IMHO) appears to be extorting money from manufacturers of Android devices utilizing patents that at least one company (Barnes & Noble) are paying a legal-team to expose as being irrelevant. Other manufacturers signed an NDA (bad move) so we only hear the voice of MS and their allies in cases like these, and of course their competition is being painted as the bad-guy.

The trouble with "Fair and Reasonable Terms" is that it has never been defined. Fair and Reasonable for whom? If I'm a small start-up then I might be able to afford sweat-equity to write software that adheres to a truly open standard, but I might not be able to pay the additional and ongoing costs of licensing.

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Canadians revolt over draconian internet privacy bill

BitDr

Re: lies

As my mother used to say, "If everyone was jumping off of a cliff would you do it too"? We must think for ourselves.

On the topic of the gun-registry, the problem is that criminals don't register their guns. For God's sake they're criminals, they don't follow the law. Look to history for the real uses to which gun-registrys have been put.

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Apple demands US ban on Samsung's Galaxy Nexus

BitDr

Berige Box Macs...

Hans 1: Yes, but they never built grey boxes that looked exactly like Compaq's, Dell's or HP's ...

Umm yes they certainly did. But the 'boxes' were beige, not grey. Have a look here

http://www.theregister.co.uk/2011/10/06/steve_jobs_bio_1/page11.html

or search Google images for Apple LC 630, MacIntosh II, Mac Performa, Performa 550, 560, 6220, 6400 etc. All beige boxes, all look like any other PC of the day (The Performa 575 actually looks like a model Compaq built with the floppy & CD in the big-beige monitor... can't remember the model).

Anyway, yes they certainly did. Creations that Jonny Ives would never promote. Uninspired designs that crept in while Jobs was away in the pre-iMac days.

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BitDr
FAIL

Where to start...

IMHO the full harm can not be calculated simply because there isn't any harm. Apple's focus on making great products is slipping into focus on creating a monopoly through litigation. Mr. Jobs knew full well that if you build it correctly then it will sell.

Predictive text. Statistical analysis of a language to predict possible next words in a sentence? The human animal has been annoying each other for generations by intuitively doing this in conversations. Imagine if SIRI tried vocalizing possible next word-choices, that would be really annoying. The only difference here is that you see the choice instead of hearing it.

Voice recognition is an interface. It could be an interface to any application into which you would normally type. See the works of Gene Roddenberry and Arthur C. Clarke for examples. Tech has finally caught up to fiction, rendering it non-fiction.

Using a follower strategy. Some lead, others follow. Those tired of the race focus on protecting the status quo. Xerox had the technology but not the leadership, Apple had the leadership but not the technology, and MS had the savy to let others break-trail and then,... er... become a great artist, not a good artist. Apple might win battles, but ultimately this is a war they will lose. Lessons from the past need to be heeded.

That an OS difficult to switch from is not true when it comes to going from an open (Linux, FreeBSD, Android) to a closed (Apple, Microsoft) system. The information required to create tools to port data from the Android platform to the Apple platform is readily available. Can this be said for those wishing to create tools to migrate from Apple to Android? Where is the problem exactly?

Advertising tactics that poke fun at the fanbois. For examples of Apple doing this to their competition go to you tube and search for Apple advertisements. Apple has been poking fun at and attempting to tarnish their competition in a similar manner for YEARS! Suck it up!

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IT guy answers daughter's Facebook rant by shooting her laptop

BitDr

Heh..

Perhaps a 12 gauge would have been more satisfying in the initial carnage it caused, but the 45 leaves the laptop in pretty much one unusable lump for the brat to gaze upon while she considers the errors of her ways. May she grow up to have a child like herself to look after.

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Sick of Ubuntu's bad breath? Suck on a Linux Mint instead

BitDr

Gotten used to...

"I've got used to the new gnome now, so I'm quite happy."

I suppose one could get used to having a pail of cold water thrown on them first thing in the morning too... it does not mean they want to make such an adjustment, or that life would be better for doing so.

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iPad users 'risk shoulder pain', say US gov, Microsoft boffins

BitDr
FAIL

The poster is aware MS wants to sell tablets...

The poster is aware MS wants to sell tablets and demonstrated this by writing;

"Oh wait, Microsoft has nothing to compete with but is telling everyone they will, real soon now, so they're attempting to slow the expansion of the existing devices so there's hope of them selling a dozen WinPads come Dec 2012."

Which acknowledges that MS wants to sell tablets, and points out this could be mild FUD to slow down sales of existing tablets.

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