1 post • joined 20 May 2011
HTC sent me an email today offering me an item from their online accessory store (up to the value of £50) to apologise for the delay with my repair. They've only actually had my phone since last week and said in this update that it will be returned, repaired, to me on May 25th (total of 11 working days days - they originally said 10). Assuming they keep their word, I'm very happy with that. I didn't even complain in the first place!