6 posts • joined Thursday 12th May 2011 08:30 GMT
Perhaps some people are motivated by fear but I don't see it, myself.
I've seen it kill teams and stifle otherwise good products. It works where a team of less-than-great people come together under a dictator, benevolent or otherwise, who has a strong vision and a stronger temper. It can't last, though, because the dictator is fallible and mortal. It also pushes away talented people who find they can work somewhere there isn't an arsehole making their lives a misery.
Re: By the time the other operators get 4G, EE will have raised the acceptable price point
Switching to Three would be leaping from a congested service to a very patchy one, with no data on 2G.
Ionica did indeed charge line rental: their service was marketed as a direct replacement for a landline. It was a fixed line style of service delivered at 3.5GHz using a network of line of sight base stations and little flat dishes on houses that are still visible in West Yorkshire, East Anglia and the West Midlands.
A minor nit-pick but Ionica was for telephone calls only, not broadband.
They had problems all of their own, including lack of base station capacity and the expense of building a line of sight transmitter network with voice calls and line rental as the only way to pay it back, at the same time as a boom in the number of alternative providers available over BT lines.
It's a bit cheeky for BT to partly pass the buck onto poor quality broadband...
The hard-sell warranties are the problem
Went into one of the newly merged Curry's/PC World out of town shops the other day. It was to buy a TV that I knew was a good price and a good spec ... I could hardly believe it myself.
The staff on the floor were actually helpful and polite. However, when I got to pay, the guy behind the till went straight into the hard sell on the like-for-like replacement cover and then got mightily offended when I politely refused.
Until they remove the incentives that lead to that behaviour, they'll continue to alienate their customers.
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