United, Lying to the Friendly Skies
My flight from SFO to Newark was cancelled. The lies my wife and I received:
- "low clouds"
- "ATC"
- "crew rest"
and one more I am too angry to remember right now.
United, Do Not Lie To Me.
Had they told me "our scheduling and fueling computers are down but we're trying to get things back on schedule as quickly as possible" I would not have liked it, but at least respected them for their honesty. Instead I get a basket of lies and a "sorry, we can't get you to New York today" until I asked them to switch me to another airline at another airport, with connections. Sadly, so low are my expectations I am not surprised.
The best coverage so far has been from the Chicago Tribune.
http://www.chicagotribune.com/business/chi-070620united,1,2436262.story?coll=chi-news-hed&ctrack=2&cset=true
Every United flight I have been on has been packed to the gills. If something goes wrong, they simply can't move passengers to another flight. Hint: NEVER volunteer to be bumped if a flight is oversold. You probably won't get home until the next day.
This is going to be a bad summer.
Biting the hand that feeds IT
