An update on the outage
We've updated our blog with more about the outage which you can see here: http://community.giffgaff.com/t5/Blog/Following-up-after-the-outage-on-23rd-November/ba-p/181409
Posts by Heather Taylor
2 publicly visible posts • joined 16 Nov 2010
Giffgaff shudders to a halt
Democratic phone network turns dictatorial
Tuesday 16th November 2010 12:19 GMT
Thanks you for your feedback
I'm Heather and I work as the social media manager at giffgaff. We take all feedback very seriously so it's great to hear your thoughts. We do have commitment to consultation and this is one of the guiding principles of our business. Yesterday the gaffer posted a new blog post explaining the £30 goodybag decision further as well as asking the community what they would like as an alternative. If you want to add your voice to the conversation, we'd love to have you. The post is here: http://community.giffgaff.com/t5/Blog/30-goodybag-closer-look/ba-p/157451
Biting the hand that feeds IT
