88 posts • joined 26 Aug 2010
Re: Excellent if it happens...
that's not much of an answer, Mvnos would not exist if this exclusive access as you put it key to provisioning coverage. the profit is probably not worth the technical trouble as well as having to get together and talk. They'd never agree to a rate on their own. May also need cell handover threshold tuning. Blocks of minutes might be a way to do it.
My point is it isn't loss making as such, and worse case needs additional coverage deployments. Both are customer wins, and push operators to do what they should be anyway.
The operators' non responsiveness says it all I think, they normally cry and wail when such things are announced, but they're quiet this time.
I hope this happens and makes operators fix their shoddy data coverage, some squatting on prime spectrum (read O2 and their gprs). It's sad that places in the east have leapfrogged ahead on coverage while the UK lags behind.
Re: Excellent if it happens...
@ Peter2 I don't get it, you'd be roaming on to the network, so they would earn on it for calls their network is routing. Of course it shouldn't be cheaper for the competitor to roam than to build their own mast. But that cheaper would depend on the numbers. This is additional revenue, from your competitors.
If 10 of your customers roam onto your competitor, it's fine to pay the premium. The coverage providing operator makes money from those 10 customers, just like an incoming international roamer would. The competitor would have to bear the cost, the end user cost would be the same as your normal minutes.
Put another way, it's about monetizing the spectrum you *already* paid oodles for. If you paid extra for spectrum that is easier to provide coverage for, you'd make even more. This averages out the cost of spectrum AND cell density.
Isn't the operator rhetoric on poor rural coverage about not having enough people using the infrastructure? And if this did ever make them spend less on spectrum, I'd rather have that, better coverage and possibly lower charges, rather than the money being spent on moats and duck houses.
So I think it's great for competition, not for the competition.
Excellent if it happens...
this should have been mandated as part of the license conditions. While a sub GHz band is pricier, the upper bands should not be an excuse for shoddy coverage.
It can also be a revenue earner for the operators. If there aren't enough users in an insufficiently dense area, one operator could cover all visitors from other operators, making the infrastructure costs better justified.
If the operators could get their heads out of their arses, they would see that a properly done law would make infrastructure decisions easier to make, help their bottom line as well as customers. The data on national roaming usage should tell them where their customer base needs coverage.
Someone enlighten me but I cannot see any downside, beyond some work on the part of operators.
Re: IDC Proove they are useless
shipped != sold
Re: The More moments
I think the same thing applies on the way up. If you play the game on the way up, you have to play the game on the way down.
Whilst ARM is a good business, in terms of share price versus earnings, the valuation for the last few months/years is very, very optimisitic.
Only significant dominance of a very high volume market could justify its valuation going forward. (IoT is the buzz word these days)
Do the math - how many processors do they need to sell across their portfolio to come down to a PE of say 10?
I think shareholders are taking profits and that is fine.
Just saw ossi;s comment - totally agree!
RTGS - Real Time Gross Settlement
Real Time not Retail time..
House buying is treacherous enough as it is!
Apple has always invested in its brand, but they've also done very decent work with product definition. Even if the end user did not understand it fully, there was at least something to it technically.
I think this is the first time where it is blindingly obvious that they are milking the brand and margins alone. These are incremental updates at best, at most a 5S+. None of the technology introduced has undergone any specific maturity to justify a delayed release, I was hoping it was being done in the name of product experience, but this is also not the case. The NFC and screens are not different, they would be spinning it any which way possible if this were the case. The other features only help operators get away with a sloppy job.
As for not meeting demand on pre-sales, you'd thing they'd figure out how to deal with the problem over the years, with that cash pile. Perhaps physical storefronts, but certainly no excuse for the online store. Occam's razor implies that they are restricting supplies, likely for the free media hype generation. At the very least it should run out a bit later every year, but it's always a day. Probably helps with the "record sale" marketing spiel that follows opening day. Stats like that are relative so they could just add one more phone to the "day1 preorder inventory" and then claim they beat last years record. If the inventory size is small enough ever year to guarantee exhaustion, you have yourself a guaranteed "record sale" every year.
Re: Try harder
While arbitrage and true price discovery are great ends, the means matter. HFT trading adds to the noisiness around the true price, and with technology, delays convergence to the true price, and would also permit large deviations from it, particularly if the parameters of the created algorithms en masse encourage this. Presently there is no reason this won't be the case. Correlation not causation dominates. One stupid implementation from a too big to fail type entity can dramatically move pricing very quickly. The implied positive undertone of "one price" and a "true" price is where the price discovery and risk is focussing on fundamental economic criteria, and not simply movement/differential profit.
The HFT landscape is artificial, and like an arms race, creates illusions of value in making supply and demand cases just like nukes were justified.
If you have ever worked with control and multi-order feedback loops, hFT is the equivalent of unfiltered glitched samples. They're never far away but It throws off your convergence, and your loop response is very poor, and can even oscillate and collapse but hey, there's movement and it's fast, so it must be good!
Lies, damned lies, and statistics
This applies to accounting as well as numbers are massaged and reporting groups structured so that the wholesale division bears the brunt of "costs".
No matter what happens, the wholesale division will be shown to be a poor performer, it would be bad for BT and weaken the case for government grants if it did well.
If they take the grant money, they share the outcome no matter what the performance of the wholesale division.
The question that remains though is how much of the grant go into "shared" "infrastructure" that the retail division needs for the footie and everything.
Sorry no, just checked this on my Windows 8 x84 PC and both IEs do flash.
Perhaps the websites go wrong with the user agent or something, but flash is integrated in the tifkam whatever ie
I think they're launching ground breaking coloured covers for all the other products!
MacOSX now in green
iPad Mini in yellow
Macbooks in purple and of course gold.
So was this Plan B all along? To Sell Nokia for a song?
Ha it even rhymes, it must be true!
Re: There are adverts on facebook?
Adblock is one of the most important features of an Android phone for me.
Re: you're an idiot....
This notion of yours is not correct.
Calories in => some are burnt for immediate use + some are stored as fat
Ongoing energy use => come from stored source among them fat, glycogen etc
The proportion of this is decided by the hormonal profile among other things.
So simply by cutting intake people with a poor hormonal profile do not lose weight i.e. store less fat. Their bodies are more inclined to simply offer less energy for their activities. They would in some cases actually have no energy to exercise.
Essentially the body's logic function to decide whether to store for the future or burn for immediate use is broken.
So as unlikely as it might seem to you, it doesn't make it any bit more factual. It's pop nutritional science I'm afraid.
If they aren't supposed to pay, then what is this payment?
If they aren't due any tax legally, won't this just be an overpayment that has to be credited against losses or refunded by HMRC with interest?
Assuming Starbucks knows their demographic well, are Starbuck customers going to actually fall for this?
I might be wrong, but charging technology is more analogy so the SoC bits are a bit less relevant. There's lot more to be done on the digital front.
Again, providing accommodation is *not* the same as being eligible for and claiming benefits. This as Daily Mail language, twisting words to imply something sinister.
Illegals have to put up somewhere, just like prisoners. The HMPS is responsible for providing accommodation for prisoners, just like the UKBA is for illegal immigrants. You don't go saying prisoners are claiming "housing benefit" because they are spending time in prison.
Stop using exceptions to define how the system is run. My original point remains - illegal immigrants are not allowed access to benefits - housing, Job seekers, whatever. They don't get NI numbers.
As for Panorama - what the GPs were doing is illegal. The way you are putting it, private medical care would be illegal because of the Human Rights Act. That is not true. Only emergency care needs to be provided under the Human Rights Act, routine care is not. A good example is cancer treatment, the NHS does not offer everything under the sun because of cost, this is not illegal.
So what you say is still misinformation.
Also Panorama prioritises sensationalism. The BBC's token vehicle for "balanced" reporting. But that bit would be my opinion.
The rest isn't.
The reason the guy tried to get into the country as a stoway was to hope to walk out of the airport without border control. I don't think there are any successful stories, but desperation can drive people to these unfortunate decisiosn.
Your comments confirm it is misinformation. Asylum seekers are not "illegal immigrants". You need reasons to claim asylum. You cannot just walk into the country and be qualified to seek asylum.
And illegal immigrants do not qualify for anything legal - housing, benefits, etc. Some exceptions exist eg children.
I believe only A&E is available, where no questions are asked of your legal status, as it may deal with loss of life, where putting national boundaries and laws on hold does not seem to be the wrong thing to do to me.
Stop reading the Daily Mail.
Re: Languages? Its not just that
@dave15 "Good" engineers are rare and elusive creatures, they are inevitably well placed and well renumerated by the companies they work for. Short of those companies going out of business, they will be looked after. These engineers affect the company bottom line in a visible way. And if those sort of engineers do need work, hubs of innovation like the Silicon Valley beckon.
This article is about the average engineer. And the hiring challenges companies face mean that the gamble of taking on an engineer that needs to make the switch is a big one. The only practical way I can think of is to take a pay cut when crossing domains.
The software we make are again just tools. What people do with that is quite another matter. People make movies, music, art; there
And your final statement actually adds to my point - there are so many who can flash their cleavage, success is all the more difficult. You make it sound like autotune software+boobs = $$$$. That is simply not true. Making it as a "singer" in a world of instant music, x-factor, celebrity mags requires a lot of effort, and its own set of "skills". The social value of these skills is a different discussion, one that could also extend to those programming for the banks as well!
If an engineer is that good, and has got the knowledge to make something game changing, he or she ought to get into business.
I'd say the equation is more about risk/reward. There are bursts where the risk is low and the reward high, but that never lasts.
People and companies will flock to that anyway, and produce software that is turnkey and need fewer skilled engineers.
Planning or expecting a low risk/high reward existence is silly. If such a things comes your way, milk it for sure, but to wish for it to last forever is pointless.
Re: Languages? Its not just that
Software is a specialist skill. Management is not considered so (it is more about the politics and networking). So moving between software domains is not quite the same. We've had some people move from applications to embedded. Where is the RAM to implement my code, they ask.
The problem with saying something is in short supply is that it is relative. I guess 20 years ago, SW was less diversified, and the skill base was small. Come the internet, open source and cheaper computers, and programming ain't like nuclear science anymore.
Software has also massively diversified and has become specialised, and with globalisation, I think specialisation is becoming a requirement. But then picking some to specialise in is always a gamble.
PS: @Dave 15 According to you, if you aren't a millionaire or better, you haven't made it. That's BS. Grow up.
Re: basic microeconomics
Agree with Metcalf. Theory in this case has proven to make assumption that are not true, like unlimited investment and capex. It also makes no room for evolutionary changes to technology i.e. ones that operators can live without.
I think a spectrum rental model is best, where the rents and license are low to begin with and then ramp up depending on how well the operator has used the spectrum, coverage achieved, and customer satisfaction and/or numbers.
Some assurances need to be given to operators. Appropriate leverage can be applied if required by the regulator, without upfront cost loading.
The 3G auction in the UK killed R&D expenditure from the operators, and has moved most 4G+ development to mainland Europe and the US, for almost all real world testing.
Operators are also now more global so they'll spend where the returns are going to be best. Even if that means only a 100 people use the tech.
Re: Surface Pro will also fail
It's obvious you are not aware that the Mac OS and therefore all mac os software is also based on open source code called Darwin.
So Mac OS is BS??
PS: Everyone isn't buying Apple.
Re: Have any of you actully attempted to use any of Dyson's products?
Have to agree - my Dyson Ball Animal something is pretty darn good. It's significantly better than an older Miele.
It is not necessarily wrong to react strongly especially when someone very senior, trusted with the stewardship of the code, is defending something so wrong. He is betraying the trust placed in him. ("ret == -ENOENT ? -EINVAL : ret"? Come on..)
This is community development, not some corporate development where things can possibly be tracked more closely, with more control over who gets the code and what happens. "Management" speak and HR theories are not fit for purpose here.
However, in this specific situation, it would appear that Linus may have reacted a tad too quickly. If you look through the thread, Mauro is trying to fix something, and yes went about it the wrong way, but is an issue that cannot be resolved as simply as Linus appears to think it can and should be.
Summary: Both sides are right in some ways, and both sides are also wrong in some ways.
But then that's almost always how it is.
Re: Terms and conditions
Is this not a hyper cynical view of things?
So even if you did your own cloud and/or storage, who would be trust with the hard disk? The computer parts? The power supply?
Protection from floods? What about cosmic rays bit flipping your data? Can't even trust the universe!
I think the obvious solution is to keep data local and in the cloud. You multiply the probabilities of failure there and things look good enough.
It's about redundancy and convenience.
PS: Those tenants were nasty though. But not paying rent was an early warning. One month and begin proceedings. Another two months and you're out.
$$$$ are too de rigeur..
Time to use App£€ I think..
Form over function.. again
Just imagine having to go from HR in the south arc to Corporate in the North Arc
It will probably be called an employment benefit - exercise, health and all that.
Or maybe a colloseum for Apple non-believers to be killed by Gladiatroids..
Re: Can this AC provide Lottery Numbers?
Hmm.. An AC. So insider info ? :D
Yeah can't see how this is a big deal. It would be worth testing on an enterprise class AP/deployment. Though a non standard setting, almost all of them can be configured to do what is described.
From the description of what they have done, this is part of the WMM standard itself. Basically if the AP has traffic let it go out so AIFSN(AP) < AIFSN(STA) for all AC
I guess the difference is that their implementation is triggered based on traffic load. It is just an asymmetric traffic configuration. But then why not just enable it all the time?
Re: The bit that's valuable
Well since we're name calling, as an Apple f*ckwit you probably missed it, but dealing straight with a manufacturer is always faster and quicker - Dell or Apple.
In Apple's case you pay extra for the "privilege". So next time go to an Apple store.
Lighter heads need lighter wallets anyway, so it all works out eh.
Re: So where does that leave someone who's paid £129 to them for a refurb?
Warranty length != Contract length You might want it that way, but that is not how it works.
The manufacturer cannot send a buyer away for product failure. This is also the normal course of action when a retailer goes bust. It is legally protected. They CANNOT say "not our problem". Apple chooses to control the customer relationship and keep the operator out. Indeed they register the 12 month warranty and activate the phones themselves even for operator phones. Just put your serial number on Apple support!
And no they don't take back phones that need stripping for parts. As for refurb, you ignore scale. Even a 0.1% failure with intact pcbs make it quite economical for 3 month life. That's £40+ per month of life. It serves two purposes - reduce repair costs, pay for inventory and second create value for AppleCare purchases.
Offering the £129 phone is not the problem, a shoddy almost illegal warranty policy is.
Re: there are some advantages to apple care if you travel
Really? Then try getting an Apple Verizon CDMA iPhone 5 replaced here in the UK. In the first year of your warranty without Apple care.
You Apple fans are all missing the point - Apple is expecting you to purchase an extended warranty for what the law says they should already cover without one.
Any perks that come with purchasing an extended warranty are fine. But denying basic warranty service without the extended warranty is NOT.
THAT is what they are doing wrong. Apple are not above the law, even if they leave you fans starry eyed like those One Direction teenagers.
Re: So where does that leave someone who's paid £129 to them for a refurb?
Only because they can refurb the phone you just returned. If you do your research or know anyone who has worked at an Apple store, you will realise that the refurb option is generally only available if you return a phone than can be repaired.
Your argument will hold water when they give you refurbed phones without asking you to return a pretty much fully functioning phone save for the power button.
Re: Screw the EU
Seriously either you have never used another brand, or are comparing £100 laptops with £1000 Apple laptops.
Besides, advertising worldwide coverage as the addon you buy with Applecare is fair enough, paying for basic warranty provisioning, as required by law, is not. Apple are exploiting people's lack of awareness of their rights.
I am really amazed at how people take anything, just by making them feel "pretend special".
I've seen this in relationships, but didn't for the life of me think it would work when buying a fu!*ing gadget.
Re: So where does that leave someone who's paid £129 to them for a refurb?
I don't get people like you. Apple has shafted you, and you're still going back. For more!!??
I guess now you'll buy their Applecare!?
If you're a fan, I'm afraid that's what you will need to do.
Re: The bit that's valuable
My Dell monitor - with a three years dead pixel warranty. Two years after purchase - a row of dead pixels. Next day collection AND replacement with a brand new one - NOT refurbished like apple, all at no extra charge or cost. Total downtime - 20 minutes.
And no cooked up bills to show me some pretend savings.
No I did not buy their on site warranty package. Yes it is their upper mid product range, not their cheapest product. The price for the specs was the best in market, and far cheaper than the Apple equivalent.
Sorry, real life experience that is narrow is also useless. I can't believe you actually fell for the invoice they pretty much created. Another Apple marketing score. Can't deny that.
I have used this directive against Apple and as per the directive they are correct. To invoke the EU directive, the burden of proof is on the consumer, while according to Apple's claims, if you purchase an Apple care product, the benefit of doubt is given to the consumer. (You basically are given somebody else repaired product as they only need it to last the rest of the warranty)
However you are right, Apple do try to ignore any local laws as far as they can get away with. (Contempt of court and the law of the land.) Perhaps the difference with other companies is that they outright lie to you. They did so in my case as well asking me to pay £200 for a replacement at first, stating that EU directives do not apply in the UK. Genius isn't it! ;)
I had the iPad display go faulty about a month after the warranty, and argued that a HW defect of that nature cannot be caused by any consumer interaction, and since iPads do not show the same behaviour after 13 months of use, the only possibility was that it was faulty at the point of manufacture.
It went quiet for a week after that, and then they came back and offered a replacement.
IMHO, for tech products, it is more or less easy to argue this for HW failures. Since the products are manufactured based on probability of failures (HTOL, MTBF, etc), almost any HW failure is pretty much a manufacturing fault at the component/soldering/design level. Right now, manufacturers target a 1 yr life, with wider knowledge of this EU directive, they will have to target 2 years.
Needless to say that iPad was and will be my last Apple product. I thought I was buying a quality brand, turns out I was buying a logo, and supporting corporate arrogance.
Re: How's that software-defined kool-aid?
Thank you! I was cringing reading the earlier commentary of how SDR is doing it all, right here and right now.
iPad Mini traffic
Apple is trying to avoid the iPad Mini traffic to the website seeing the judgement. It will really hurt the brand. After all they removed the link to the original "apology" quickly enough :D.
I think the apology should be extended to show regret for non-compliance of the court's original order. That will really dent their brand image.
Yes I did as well. I think the first gen were not built well and there were bad batches. The official lines of support do not address this, if you indicate you will go to small claims and give a reason they know they cannot refute, they will handle it.
How much is too much?
The costs of such an obligation must be understood, before it is promised. Wherever costs can be cut, that must be also considered. It may just simply be too expensive. I do not agree with spending say £100 bn for rural broadband. It may mean rural communities will have to wait until technology catches up to cost effectively provide broadband,
You're churning through them so quick you probably don't even see them break down! Galaxy S, S2, nexus and S3? Ask the people you've sold all this stuff to.
My Nokia is 4 years old and going strong. My HP laptop is 7 years old. Still going fine. My Canon camera is 9 years and guess what? Still going.
I think your mileage most certainly varies!
Re: I'z can doo reedingz, me!
It requires LOS, cannot work over a curved surface (which the earth is) and also no obstructions or interferers.
Throughput(Guided (Fibre) Optics) > Throughput(Unguided Optics)
at any moment in time.
Doing optics without the fibre and calling it wireless isn't really a substitute, which is what I think you are trying to say?
Greedy Governments and citizens
Some of the arguments here demanding taxation seem a little strange to me. Some of the "socialist" arguments here are so irrational, it becomes tempting for me to dismiss the whole concept. One person's definition of middle class is easily another's definition of rich and wealthy.Hardly absolutes.
Are all of us who use pensions in the UK guilty of tax avoidance? I'm sure there are plenty of people in the UK who do not have the money to put into these "tax avoidance" schemes?
Exploiting loopholes and paying no tax for eg, can be described as immoral, but not illegal.
But renouncing citizenship, and its benefits, to not pay tax? Why the hell not? Freedom goes both ways, for the individual as well as the citizens. The rights of a commune do not supersede the rights and freedoms of an individual, especially when the individual no longer benefits or belongs to that commune.
Sometimes I think people are so fixated on what should be taken away, they forget what should be given up as well.
A question to those, from what I can tell, seem to advocate tax payments "if you can": when do you deem a government and its citizens to be greedy when it comes to taxation? Individuals aren't the only ones who can be greedy!
I think spectrum auctions are ok in principle, but in practice, has resulted in massive debt burdens on operators in the industry.
This money simply must come from somewhere. It will be in consumer prices, in reduced infrastructure spend, and R&D. R&D in particular is always seen by big management as the least necessary.
This is disastrous long term. It is far better to come up with rental type model maybe, rather than this sort of lump sum deposits. I don't think Governments ever spend money wisely, democracy or not, so large sums of pocket money like this is not doing good for the countries.
The UK used to be a leader in cellular industry technology, but ever since the 3G auctions, a number of R&D and deployment type projects have moved elsewhere.
American consumers today have LTE, and they are now slowly driving the industry. Inevitably real world tests in LTE development now happen in the US and mainland Europe, making the case for UK based development very weak.
This will leave UK the follower, where once it was the leader in this particular industry. There is already talk of fitting the LTE frequency bands to that of other countries.
I fear it is already too late for the UK.
The same is now beginning in India. A case of greed, but this time from government, not big business. I don't think by any measure, can one say that growth of this industry will not be dented. It is basic accountancy, your costs are artificially being driven up. Without larger revenues, growth will be dented.
It is worse in the case of India, where infrastructure spend is already weak, and should be encouraged. It will now make more sense for operators to load more users at lower call qualities for eg..
Re: Not illegal?
Not very correct..
ANY wifi device can see the air packets (and needs to be able to for scans to work). When you scan for a list of APs, you are kind of listening in to all data. By design, in order to be seen, the AP ssid data is almost always unencrypted. The equipment used is no different from an out of box wifi adapter in promiscuous mode.
This is wireless, wiretap analogies don't apply. It's like saying enabling wireshark in promiscuous mode is illegal. Any ethernet adapter will work in that mode.
In unencrypted mode, there is no reasonable expectation of privacy. Educating the lay user is a different matter. Ignorance does not automatically entitle one to legal protection.
I am not saying Google did not have intent, but equally I don't agree with the comment that it is an illegal act.
Re:They're the wealthiest corporation in the world because they don't do stupid things.
Oh good you put iTunes *Music Store*
For a second, I thought you were actually going to put in iTunes as a shining beacon of Apple magic.
I still waiting for Apple to learn on that one.. It's been four years now..
iTunes Match OK.. iCloud? Really?
You're joking right??
Re: Thanks for the link...
While his comment about no DRM is great, I don't buy the article.
"the internet is an intrinsically disruptive force in traditional distribution channels because it makes disintermediation very easy."
"the publishers handed Amazon a monopoly on their customers—and thereby empowered a predatory monopsony."
With Amazon's monopsony and monopoly, they still got Amazon to switch to the agency model? And hike prices up? Why did Amazon agree with all their market distorting power?
Actions speak louder than words. Publishers, why not just go direct. The internet makes disintermediation very easy right?
They all got together to choose a minimum retail price, but can't get together to sell direct?
There are three DRM schemes - Adobe, Kindle and Apple as far as I am aware in eBooks.
Just use Adobe and cover the largest market - everyone except the Kindle. If Amazon wrings the publishers hands for exclusivity, that would be very illegal, and a slam-dunk antitrust case for the DOJ.
It seems to be more about the fear of Amazon's success, and also related to some distrust of Jeff Bezos.
Sorry but still smells a lot like greed.
I can see potentially how pricing and Amazon's size can be an issue for paper books.
How is it an issue for eBooks? The music industry has managed to sell through different stores despite iTunes' size and without any price fixing arrangements.
I really don't understand either the article or these comments. Fast forward this idea, and let's say the Amazon monopoly is prevented. How would competition enter, if everyone was priced the same because of this collusive dealing? Will publishers out of the goodwill just reduce prices? Why? Where is the competition?
Instead of Recommend Retail Price, this is a fancy way to ensure a Minimum Retail Price. The only thing it allows is for a hundred+ stores to offer the same price, that is neither competition nor choice. The only people who win in this arrangement are the publishers!
I would still end up buying at a big name retailer (Amazon?) just to be safe, because there would be no reason to go anywhere else. The price is the same! It's digital, exactly the same quality!
This is just scaremongering from the publishers. Even with Amazon, eBooks are not sold at a loss, as there would be no point for them to be in business. They can also easily offer ePubs cheaper than AZW which is Amazon's Achilles heel. Right now it's just words, excuses, sob stories and rising prices.
Mr Orlowski should do some more investigation and show the numbers here.
- Hi-torque tank engines: EXTREME car hacking with The Register
- Product round-up Ten excellent FREE PC apps to brighten your Windows
- Review What's MISSING on Amazon Fire Phone... and why it WON'T set the world alight
- Product round-up Trousers down for six of the best affordable Androids
- Why did it take antivirus giants YEARS to drill into super-scary Regin? Symantec responds...