Re: Yep - it's terrible
Another tax user here - and one who also has to find stuff in other jurisdictions - the other day it was EU, Ghana, Singapore & Uganda. I found all the legislation I needed on the relevant sites; little bit of URL juggling required, but nothing tricky.
The next day, I needed to get a copy of an HMRC document which I knew, *KNEW*, existed as part of their budget output (I had a paper copy). Took me longer than finding a 50 year old Ugandan statute. The ordering of information is just bewildering. The search function is appalling. (Maybe that's what the "random page" generator is for? Has anyone checked to see if the traditional search link is still there?) How can they have taken something which used to work and made it so, so awful?
I've given up on putting detail into the "what's wrong with this page" dialogues and just point out that it's rubbish. Won't make any difference to GOV.UK, but helps keep my blood pressure just a little bit lower. And sadly, it's not necessarily helpful even if your affairs are relatively simple - see the list of gems here: http://forums.theregister.co.uk/forum/containing/1796280