As someone who sells GlobalSign certificates, I'm really disappointed in them.
Yes, they started off by doing the right thing, but their communication has been non existent this week. First we were told systems back online on Monday, then Tuesday. So far, now being Wednesday, the system is still down and no official ETA has been given. In fact, they haven't even acknowledged that they missed their announced time yesterday.
I'll probably ditch them based purely on the communication breakdown.