Rip-off data prices
Why is every provider charging such ridiculous prices for data? It seems to me a fair price for 1MB of data should be similar to a 1MB of voice calls. Looks to me that mobiles compress voice calls to about 500KB / min, but you need to send to 2 mobiles, whereas data only goes to one.
So without price gouging we should be able to get 25p / MB pay as you go - less on a contract. Instead my contract charges £3 / MB. Damn that's got to be profitable. I do out-of-hours support and occasionally use my mobile (work-provided) to connect up. This month I've moved house and had to use the mobile the whole month (BT / Sky finally got my new ADSL running today). My laptop has gradually managed to download nearly 100MB of windows updates that I haven't been able to cancel, and along with actual support usage I've used about 160MB of data - nearly £500 when the reasonable price should have been more like £40.
Even with a sensible price this guy would probably have run up £2500. But 120MB fair-usage on an unlimited policy is ridiculous - the Windows .NET update this month was 74MB alone. Add in the other Windows updates, Firefox updates, Java updates etc. and you could hit the fair usage limit without actually using your connection!