Re: The Terrible...
The sooner they realise that the old way worked and the new way doesn't
I suspect that the old way isn't working the way it used to. Microsoft has been heavily reliant on OEM Windows sold with new PCs, which produced healthy revenue as long as there was a fairly high churn rate in the PC market. This was driven by (i) people buying a PC for the first time and (ii) people replacing PCs because of poor performance running new applications. Both these drivers have lost a lot of their power over the past 10 years, and will probably continue to do so.
I don't dispute that Microsoft has made mistakes with its new versions and its update process, but that doesn't alter the fact that they have to change their business model.