Bullshit. Outright bullshit.
Microsoft didn't listen to the feedback provided during the Windows Insider program. Which you'd know if you had actually participated. There was lots and lots of feedback provided on how to make Windows 10 not suck and they ignored it all, producing the turd that we got stuck with.
Microsoft decided what Windows 8 was going to be and they shoved it down our throats. They failed to sell it, and only after a truly abysmal failure did they relent and put a start button on Windows 8.1.
When that didn't placate the masses they announced that Windows 10 would have a start menu, but proceeded to then butcher the start menu completely, even before the insider program took off. They then ignored what the Windows Insiders had to say about the start menu and did whatever the fuck they felt like, resulting in the festering shitpile that we ended up with.
Here now, a year after release, they are doing the next "milestone" version with yet another major tweak to their deranged bullshit "start menu" and they still haven't produced anything resembling a useful UI.
Microsoft has been told repeatedly what the people want. To wit: "Windows 7 with feature (not UI!) enhancements, no spying, and full control over our own operating system. And no subscription fee."
Microsoft just don't fucking care.
It's their way or...actually, it's just their way. They don't listen to anyone. Sometimes they pretend to, with great fanfare and much bullshit, but after all is said and done all that anyone gets is a series of blogs detailing exactly why they aren't listening to any of the feedback they oh so carefully collected and why they are going to do exactly what they planned on from the very beginning anyways.
Microsoft are utterly incapable of listening to their customers, their partners, their developer community or even their own staff. Your world is whatever a Microsoft VP decides it is and you will fucking like it.
Nice bunch of people to do business with. Really makes me feel they're trustworthy. Really makes me think of them as a platform and a vendor I'm ready to commit millions upon millions of dollars to in the long term.
Really, just a nice bunch of people.