Re: Almost perfect
Your post explains a lot, I sell phones and always have repeat customers as I always manage to get people the phone that works best for them, and can you guess what this is based on? Yep that's right, the OS. I find it fascinating that someone who helped create a phone OS would believe the consumer has no interest in it, but i fully understand where you're coming from as I didn't have a single customer come in and say any positive words about Symbian, ever. I hate to say it but it was about time symbian was closed it was hugely flawed and un-intuitive and with staff with an attitude like yours it is no wonder.
Personally I thought the review was spot on going by my experience with the rest of the lumia range and this would undoubtedly become my 'go-to' first recommendation to anyone new to smartphones who wanted a fairly desirable bit of kit.
and just fyi to break it down into stereo-typical groups of who gets along with what OS
iOS - People already in the apple ecsystem
Android - chavs, geeks, kids
Win Pho - People new to smartphones, the elderly, professionals with cool jobs (designers, engineers)
Blackberry (pre 10) - Dumb "business women", people afraid to move away from BB, 13 year old girls, certain racial groups
symbian - builders "gimme your cheapest nokia, I'll break it next week"