Get rid of the finger
Almost by parallel evolutionary accidental design, one of the best features of the Palm compared to modern phone interfaces is the use of a stylus. Fingers lack the finesse and accuracy of a good stylus. I am not an ape and prefer to use modern tools, thank you.
I also agree about the use of a STANDARD USB PORT instead of some young engineers bright idea of crap. After about a year, those custom USB cable connectors failed to properly connect.
If these people had any , they would license an OS from Blackberry.