Re: I know I'll get downvoted but...
Partly because you were expecting downvotes and partly because I agree, have an upvote.
My Virgin broadband, phone and TV service has been pretty much flawless since it was installed 3 years ago. The one time I had an outage of any significance it turned out that it was scheduled maintenance and I'd thrown away the notification they sent me thinking it was junk mail.
The cause of the outage was obvious when I went outside and saw 2 VM vans down the street with dozens of cables hanging out of the cabinet.
My only slight gripe was that when my contract was up I had to ask them to put me on a different tariff that gave me faster broadband for less money, they had no problem doing it when I mentioned it though.