So what are they meant to do, link to every PDF reader and confuse the users or just not tell them at all so they'll not be arsed to get the information at all? (Though they'll probably ring up instead so some phone monkey at the council will have to answer, meaning they are more busy so more public money is wasted hiring more staff.)
Or maybe they should all just put a randomized link on every page where a PDF reader is mentioned, meaning they have to hire web developers with more technical knowledge than just layout, meaning more expense is incurred in making and maintaining these sites?
Normal people don't CARE what PDF reader they use, they just want it to work. Anyone who cares will be able to find an alternative as I (and no doubt he) has done.
Troll because this guy is clearly just trying to cause arguments for the sake of it.