Way too fishy
Comcast have way too many customers for just one dude to get axed from his job because he irked some employee. They get so many complaints because their customer service is indeed absolutely terrible that if they did this once they'd have done it to tens of thousands of other people before. I called to upgrade to the next package up because I wanted BBCW and AJA. It took 20 minutes. They managed to give me the upped package but knocked off HBO. Another call, another 20 minutes and they managed to knock off the whole HD set (channels 800 up if you're in the know here). The third call, another 15 minutes gave me final result. I only have Comcast because I have to have it to get HBO and also because the new SWMBO likes "Real housewives of who the fuck cares where." My IQ drops five points every time I hear anything on Bravo - and I don't have the IQ to spare.