10 posts • joined Wednesday 9th December 2009 09:11 GMT
Start with the assumption The Sun are liars, and go from there.
Rip-offs subjective, anti-competitive practices factual
1. The point is taxes are used to encourage/discourage behaviour. I don't see the argument for taxing e-books and not paper books - I imagine the VAT-exemption is to encourage learning, plus there's the the added benefit of saving trees. Convenience is a poor argument for taxing it.
2. Publishers ARE fixing prices on Kindle. Amazon are not allowed to set the price as they would with anything else they sell. This seems to be abusing the market to push their own e-book formats, hence anti-competitive.
I don't have any issues with paying a fair price for the knowledge or enjoyment - I paid £23 for an e-book last night. Saved £8 on the hardback and didn't have to wait for stock to arrive.
It's Orange, I'm actually impressed their call centre knows about it. Usually they deny all knowledge of network problems and just offer the 'turn your phone off and on, remove and reinsert the SIM' mantra.
Sale of Goods Act gives more rights than the EU Directive. Neither give a 'warranty' that you can get a full refund beyond a reasonable period to inspect the phone, which is what O2 are interpreting as 14 days. If it was faulty, you could still return it up to 6 years later (after 6 months you'd have to prove it was a fault rather than them prove it wasn't faulty when they sold it) but they'd be entitled to offer a repair or replacement, so O2's offer does not screw you on your rights at all.