Fair score, but support is awful
I think the review score is fair when comparing the phone to other Android handsets that are currently available.
I owned this phone and ended up returning it when I found out that even Samsung's own software doesn't support the phone. You can't sync contacts or calendar, and it also is hit and miss with software updates (never actually worked for me, but some users have reported it to work).
Biting the hand that feeds IT
