One gaffe too far for me I fear
Thanks for the heads-up on all the cockups at PlusNet. I've been with them for 3 years or more, and until this year they filled the niche I needed them to; a full-function ISP for the tech-savvy punter. However, in 2007 I've been affected by all the following:
1. Constant unavailability of email, even after the supposed NetApp upgrade;
2. Appalling performance of CGI server;
3. Now, my wife and daughter's email accounts (previously spam free) both inundated. Interestingly, so is an email account I deleted some time ago (I still get the emails to my main account under a catch-all setting). Fortunately, I use Bigfoot forwarding and those addresses are unaffected - so PlusNet does actually give me the tools to recover, I simply set up new mail accounts and change the forward, plus turning off the catch-all feature.
Anyone from PlusNet reading this will have noticed that I had no email-induced loyalty anyway - my ISP will be switched shortly, anyone got a recommendation?