We must be lucky, then, we have guaranteed minimums
For several years VietNam was in the same position as other countries are now until customers complained so much the national government woke up and really put the boots to the InterNet and cable industries.
They also set up 0800 numbers for filing complaints. Boy, did it work.
Our government telco has 5 speed bands, FOR THE WHOLE COUNTRY, from which customers may select their service. In addition there is an 'unlimited' option, on any speed, which means what it says - no limits on downloads and the the final option is dynamic or fixed IP addresses. The guaranteed worse minimums are also stipulated.
The telco will also enter into special contracts for users who want higher bandwidths (speed) with guarantees.
If IP TV (TV over the 'InterNet') is offered where you live in the UK, taking that service means the ISP will have to really condition your line which will also improve your InterNet speeds no end.
If a very big country, when compared to Britain, such as ours, with terrain as varied as Britain's, can get fibre all over the hills and dales one has to wonder just why, with the UK's high population density, is it so difficult to get the fibre out there.
Possible Australia has an answer - have the government organise the fibre backbones, as it does with water and power undertakings because obviously private industry is falling down on the job.