America - Home of Free Enterprise?
How things have changed.
At one time enterprise, unfettered, brought us so many good things - remember what Hewlett Packard made - all those great pieces of test equipment. The crazy innovators at Wavetek of California, gobbled up by that staid outfit Wandel and Goltermann of Germany.
Since then the lawyers have taken over and companies have put their wagons in a circle and slowly real innovation is fading.
Luckily, today's generation is recapturing the spirit and hopefully they will get rid of the lawyers and the daring be set free to experiment once again.
Look at Volkswagen, they deliver straight to the customer with great success. Tesla could be the same. Why do we dealerships these days? Click away on a web site, put your dream whatever together, computers in the manufacturers test it for feasibility and then, another click, the order is entered and the JIT system looks after the rest with a delivery date almost cast in concrete.
Tesla vehicles have far less 'mechanics' and, as a certain New York Times reporter discovered, it's on-board computer, chatting away with the factory, can alert the owner or Tesla to potential problems.
Likely a 'repair' could be made by a shipping/freight company delivering parts one day and calling back if there are parts to return.