1 post • joined 10 Oct 2009
Save Yourself the trouble -- get a smarter smartphone
Living the smartphone dream...
I guess you could say I was chasing the smartphone dream. I sure thought it would be nice to reduce the number of devices I was carrying around with me. I can have a GPS, Internet, Phone (with a decent keyboard) and a portable media player in one device? Please take my money.
Now I have a smartphone and I guess I'm less than thrilled. The phone, right out of the box, is sluggish and feels slow. I would say I have to soft reset almost once a day due to some lock-up or general unresponsiveness. The internet experience is ok, but not even close to a desktop experience. The overall performance of the email/text messaging is so bad that most of the time I actually long for my last phone - I could actually read and respond to a message using T9 on my old phone faster than the text messaging software even loads up and shows me the message on my smartphone. As far as finding applications to add to it, I guess I can say that there sure is a lot of them, but a lot don't seem to work very well and all of them suffer by sharing in the phone's overall difficult to use UI.
In case you haven't guessed yet - Its a windows mobile phone. I couldn't be more disappointed - my phone does everything I wanted it to, but it doesn't do a single one of them thing well. The UI pretty much requires a stylus to navigate (flashback to when iPaqs were actually cool). You can try and operate it with your finger, but the accuracy isn't good enough and the design of the UI clearly only focuses on working with the stylus – especially all the tiny buttons along the edges and corners. Even a lot of lower priced phones (barely smartphones at all) have better touch response and better overall performance than my smartphone.
Let be clear about what I'm not - I'm not some sort of anti-Microsoft shill, in fact I choose a windows mobile phone based on what I thought was a focus on better UI and customer experience from MS in general (especially the core OS and Office teams.) What I've found is that windows mobile is so far behind what people expect, and not even close to what they want. I have a hard time finding anyone now who tells me they love their windows mobile phone - especially anyone who has used one of the other "smart" phones.
At this point I actively recommend against any windows mobile device whenever anyone mentions they're shopping for a new phone. I hope I've saved my friends a few headaches by steering them to different non-windows phones.
I could continue on, addressing the sub-par media player, the unbelievably slow and buggy synchronization, the poor bluetooth performance and more awful UI but I think this is enough to get the point across.
I am somewhat confident that this post will be removed, and I am understanding of why you might do so, but I hope that what this represents - a disappointment and dissatisfaction of a technophile user who is trying to ring the warning bell "Windows mobile will be irrelevant - in the not too distant future unless it re-invents itself as a serious player" and I've seen no indication that this is true.
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