If this report covers 2012 to 2013 data then why does it have a sections on:
Discloses government content removal requests
Pro-user public policy opposes backdoors
It's only recently they've been telling us about government requests and this prompted the whole "encrypt everything on the device" from Apple and google. So everyone should be marked down as they didn't have our backs during the reports timeframe.
Can we have a "Who's got your back report" when it comes to issuing reports, I think this lot will be marked down in the "Doesn't publish nice things for companies that pay them money" category.