263 posts • joined Tuesday 25th August 2009 11:28 GMT
""He has an established history of driving operational excellence in delivering growth in the mid market and enterprise space across a multi-country footprint," said Lamneck."
I finally admitted defeat with Netgear when I bought a DGND3700v1 in Dec 2011. The v1 model was 10 months old at that time and it was EOL'd about 1 month after I bought when v2 came out.
The v1 has lots of ADSL bugs in it which can either not cause problems or cause lots of dropped connections with the dreaded red light lock up (where the firmware just can't be bothered to re-establish the connection, the connection status LED shows constant red, and a power cycle is required). I've been lucky in that it hardly happens to me, but plenty of others have had problems.
I did get some firmware updates from Netgear support, but they were beta versions (which were never generally released) and they sent them using various dodgy file sharing site that in one case pinged up on my anti-virus software!
I've had lots of Netgear stuff - my 10 year old DG834Gv2 is still going! Their home 8-port 1Gbs switches work well, and I have four SPARC driven Ready NAS Duo v1 boxes (all rock solid and still getting updates 3-years after I bought). But not any more. Netgear you've caught the HTC disease - punt new stuff out as often as you can and EOL the previous one with no more support because its 6-months since release.
@ Joe Harrison - Yes I have my old Orange number on OVP Virgin Tariff. Despite removing the free Voicemail calls earlier this year its still a great way to keep a second number going for very little - no daily line rental charge just pay for calls but with the convenience of contract rather than topping up a PAYG and keeping it alive once every 90 days. All I need to do is one chargeable event every 12 months to keep the Direct Debit alive so I don't have to call their Customer Disservice to set it up again.
>Orange were the first pure play digital mobile network operator, they had no analogue legacy unlike
> Vodafone and Cellnet.
Not quite correct. They were purely digital but Mercury launched One 2 One before Orange launched (by about 9-12 months). One2One had low awareness as they had wanted to build up the service slowly and profitably hence starting with M25 area plus Brum and motorways between. Orange launched in 1994 (the result of a pre-launch merger of two of the three operators licensed in the DCS 1800 band, returning one 25MHz pair to the Gubbermint as a result) and were ridiculed in the early days as being the straggler but suddenly went into overdrive with their network roll out quickly leaving 121 behind. 121 then had to pull their finger out to catch up on network coverage which remained a millstone around their neck for some years after.
As an aside some very early 121 SIMs offered free calls within M25 for life. They went on to change hands for £thousands in some cases.
Re: Waitrose FTW @rurwin "Sainsburys"
I had this problem. I signed up to the JS self scan gun system about 7 years ago. It is pretty funky and nice to shop and pack all in one go without the conveyor belt at the checkout.
I was rescanned the first time (fair enoug) and not the second time, but then three times on the trot. Each rescan means unpacking everything so it takes twice as long as just shopping normally. I gave up and went back to normal shopping. The only reason I didn't walk out and leave it all in the trolley was because it was in my bags.
When ever I'm told to use the self service checkouts in some chirpy manner I always ask for a 20% discount because I'm doing the work myself and it always takes about twice as long as normal because of the "bagging area" shenanigans. They skulk away again when I say that.
That's why I hate B&Q they only ever have one normal till open (sometimes none) and insist on you using their self service checkouts. We hardly shop in B&Q as a result.
Re: Same old same old.....
"Supported. What about supported with updates? Anyone? Bueller?"
Precisely - the HTC One may be hallowed and made from Unicorn Farts but HTC are reaping what they sowed over the last three years in terms of dropping support for handsets soon after release (because the next batch were ready), not fixing bugs, not to mention shoddy support. If you want updates and bug fixes then you had to buy a new handset with the latest Android on it (old bugs still there with fresh new bugs added).
Yes I know about Cyanogen Mod, but I shouldn't have to do that for it to work as advertised!
I had two HTC handsets and they would have acquired a dedicated customer since I really like Android but they crapped on me from a great height with both. I'll never touch another HTC handset ever.
Re: Side question
"Nationwide. At least you're not paying shareholder dividends."
So how do Nationwide pay the coupon (dividend) on those PIBS (Permanent Interest Bearing Shares) they still have outstanding? Pixie dust or Unicorn farts?
Re: Was this valuable IP?
"If that proves to be true, it would seem that HTC’s design team haven’t grasped the concept of data loss prevention technology."
That is confirmed by their Android widgets that demand every permission available in Android (including making phone calls, sending texts and authenticating accounts among others) just to show share prices or the flippin' weather! As they're already installed you don't get to check the permissions before use as you would with a download from something like Google Play store.
When I ditched my HTC mobes I made sure I changed any account passwords I entered into them. Goodness knows how much of my data HTC has spaffed about purely because I wanted a clock on my home page.
Re: Was this valuable IP?
"detained by Taiwanese investigators on suspicion of [...] stealing valuable IP."
You beat me to the same comment. Can we be at all confident that any of HTC's "IP" could be considered "Valuable" in any way?
The two HTC Android phones I had didn't seem to have anything of value in them [from HTC at least].
Standard Malware comment
Tell me more about the Malware things this rogue Firefox Distro has been stuffed with. Are we talking about Yahoo! toolbars!, McAfee scanners, Adobe Flash and the like?
Would it be malevolent to suggest that if he was fired on the spot for taking a picture* he ought to have switched his camera into Paparazzi mode and taken lots more pictures of his increasingly angry former boss until the security droids showed up?**
*I seem to recall the "AOL Supremo" saying he didn't really care if any of the information was leaked so why the tantrum at a photo?
**That assumes he's in a position where this blemish on his CV wouldn't hamper his finding onward employment.
re: "Fire up a 100W FM rig with a nice antenna, say somewhere"
Would Radio 1 listeners really notice?
If you want to guarantee a response you want to aim your 100W FM rig around 92-95 MHz.
suggest, just as the Plutocrat classes are settling down to tonight's episode of "The Archers".
Loud hailer icon - well 100W FM rig.
Exactly. It looks like HTC have upset far too many of their customers but still can't figure out why.
The casual "I'll buy one that looks nice in the shop" buyer will probably avoid HTC through "Last HTC=Bad" association, but that's the nature of the beast for most mobile buyers who can be fickle and at the mercy of marketing and what the shops have on their shelves.
More importantly, it looks to me like HTC have pissed off far too many of the "I absolutely love HTC and will look at them first for my next upgrade" crowd. Lose too many of them and you're at the mercy of the former Fickle brigade - and they're currently deciding between Samsung or Apple only from the look of it.
Re: Doesn't surprise me @Larry Crapbeans
You hit the nail on the head. I'm one of those people who vowed never to have another HTC handset. I had two HTC handsets (Hero and Sensation) and they were both total crap. The Hero was under powered and it took them 9 months to sort out the Android 2.1 update after announcing it. By then 2.1 was old news and the Hero was EOLd.
The Sensation spent all but the first two months turning itself off regularly and at random. It was EOLd about a year after launch.
HTC were utterly unsympathetic in both cases and couldn't have cared less. Right now only Apple get away with (allegedly) treating the customer like that.
Maybe the HTC One is a cracking piece of kit (I wouldn't know but I seriously doubt it), but you muck up once and the market may forgive you if you sort it out next time and don't do it again. Muck up repeatedly and treat the customer like crap when they complain about your muck up and words gets about eventually.
I know I would NEVER have another HTC handset even if they gave them away for free with a unicorn that pisses rainbows.
Re: Massive conflict of interest
"and the city council gets a cut of the revenue from the network operators too"
I'd say they have definitely considered this massive conflict of interest and ensured their wallets are on the right side of it!
Re: In fairness it's Samsung rather than Jay Z
I'd also wonder if its not just Samsung here.
HTC's built in widgets and apps all seem to demand all the permissions possible in Android. Things like the clock and share price widgets (which at most need internet access and perhaps the ability to make a noise for an alarm) have EVERYTHING enabled in that even the stocks widget wants to know your location, your call history and the ability to do chargeable things like calls and texts. Unfortunately these things are already installed on the phone at purchase so you don't know until you go digging around in the apps part of the settings and find the widgets.
I don't see this as a fault of Android per se, more the fault of the data leaking manufacturer added bloat. That said the ability to permit/deny individual permissions to an Android app would be nice rather than the current "all or nothing" approach.
I don't think I've had mobile insurance since Orange offered it free for 12 months with new handsets (remember that? 1997?).
I've never knackered a mobile to date - if I'm honest I have a big box of museum pieces^H^H^H spares in case I do knacker one mid-contract, but I've been buying unlocked handsets for years now anyway. At £5/month or what ever I think I've saved enough to cover a replacement or two and still be up on the deal.
Never bother with extended warranties either. When I was offered a £150 extended warranty on a £600 appliance recently a simple calculation showed they were expecting a 1 in 4 chance of a total failure in the covered five years. My request to the sales droid to instead show me some more reliable appliances just got a blank look. Perhaps that question isn't covered in the script?
Re: Touchscreen mania
Another issue with touch screens is leaving a more visible indication of where you've been "tapping" the on-screen buttons.
If I've just entered my PIN using the touch screen I'm going to leave four greasy fingerprints on the screen. I think this came up as an issue with unlock codes/gestures for unlocking smartphones, but I can't find the story.
If you have no repeated digits in your PIN, a mugger that knows those four digits shortens the odds on nailing your PIN from about 1 in 10000 to about 1 in 24*. That improves the success rate for someone shoulder surfing who is confident of the order but may not see every number.
One solution would be numbers that appear on the screen in different configurations each time, but that brings a whole usability firestorm with it as people are used to a keypad in the same arrangement every time (normal busy/not paying attention people, not just the visually impaired etc). Thus card swallowings on a massive scale!
* Note to Maths pedants - figures may vary - they're BoE Monday Morning maths reliable only :)
I raised the auto starting Locations on insertion to car dock with HTC shortly after I got my HTC Sensation at launch (July 2011). I bought the official HTC car dock and I agree it was pretty well designed.
After going around the usual scripted houses with support of ways to stop it happening I was told they were looking into adding a new feature that would make "action on car dock insertion" configurable. Its a feature I'm still waiting for (shocker!) and in the end I found the best way to solve the problem was to disable the app completely since I only ever used G! Maps anyway.
Built in apps can be disabled but not removed - its the next best thing if you overlook the dead storage they take up. I did it to the built in book face and twatter apps (which HTC said were not removable because Android is a "social" OS!!) among others like the weather/stocks/clock apps that slurp ALL android permissions without any need to do so. Why the hell should a clock widget require permissions to make premium rate calls or authenticate my Google account?!
HTC's death is long overdue.
Re: The way to avoid the tax is to spend the money in the US
Buying T-Mobile USA may be a good idea as it would allow Vodafone GSM customers elsewhere in the world to roam onto a Vodafone owned network in the US which isn't currently possible with Verizon wireless being CDMA based. However note the change of control clause in the MetroPCS story earlier this week:
The Germans can't sell out for 18 months, although where there is a boardroom will there is a sneaky way around it, providing we have better lawyers than you do.
"The German firm has also promised not to sell its stake for at least another 18 months."
There was talk several years ago of Vodafone selling its 45% stake in Verizon wireless and buying what was AT&T Wireless (probably with that same roaming rationale) but the markets voted a big NO on Voda's share price at that idea.
Re: Good luck with that!
You do know that Hutchinson Telecom sold up their interest in what was Orange back in 2000*?
Ultimately your complaint is now with the French and Germans!
*It was a convoluted take over with Mannesman of Germany bidding for Orange, then Vodafone Airtouch (as it was) bidding for Mannesman; Mannesman acquired Orange, Vodafone acquired Mannesman (thus owning Orange for a short time); then Voda sold Orange Hook line and sinker to France Telecom. It was around then that the headaches started, and the rot at Orange set in (some might argue it had already started with the departure of Hans Snook).
FT still own Orange, but the UK operation is part owned with Deutsche Telecom as a result of the merger with T-Mobile UK.
Re: BT Dialup gaming service
It was called Wireplay, but it isn't too easy to find details on its existence since its changed hands several times. This page has some history on it:
The original BT service logo was this:
Re: Just about to leave Orange...
They've just done that to me also. I still have a contract with the old Virgin Tariff that I got using the old Orange Value Promise (remember that from c.2003?). First 5 minutes a day (orange/landlines) 15p/min then 5p/min for the rest of the day. No daily line rental charge and no voice mail charge either - just like the original Virgin mobile tariff.
Well the "no line rental charge" aspect remains, but the calls are now 25p/min all times as is voice mail.
I can't complain too much as I'm long out of my minimum term, but its just another reason to hate Orange even more than I did for their ever increasing greed (1p for SMS delivery reports anyone?)
Tell me again - was there any doubt who "Operator A" really is??
You forgot "The Depress" which refers to the Diana fan club rag now owned by that Richard Desmond who also owns lots of grumble mags (and Channel 5).
+1 for Ian Hislop's esteemed organ PE
Re: Caller ID @Dan 55
I did that - it was free so I signed up for BT Privacy. Unfortunately in one quarter I only made three chargeable calls*, and the "free" threshold is something like four calls per quarter (IIRC). So the "free" feature *cost* me an £8 penalty charge for the quarter for the sake of an extra 10p call.
It was cancelled pretty promptly after and I moved my BT service elsewhere as a direct result; but even when I was cancelling the BT Privacy and explained it was due to the charge the CS service-droid still insisted it was "free" even though that was clearly bollocks!
*I have a mobile with more minutes than I can ever use on a stupidly cheap contract so I only use the landline when I need to call an 08xx that I don't have an 01/02/03 number equivalent for.
Re: A match made in Heaven - Crap + Crap = More Crap
+1 on D-Link=crap
Not touched D-Link since I bought a USB ADSL modem about 10 years ago. Not only were the drivers somewhat flaky, but it took about 5-10 minutes to train onto the ADSL signal after booting the computer. My Netgear DG-834Gv2 (still going strong 8 years later) was able to train on to the same line in about 60-90 seconds.
Re: talktalk 'accidentally' charged us for two accounts over 3 years...
The linked tweet shows they owed £3259.61.
You should have petitioned to have them put into "Compulsory Liquidation" as the debt was more than £750.
Tweet was dated 13 Nov, and promise to pay was 3rd Oct; so they have exceeded standard 30 day payment terms.
(IANAL as always!)
@ Benny Why does everyone hate on Yodel? Re: If Amazon offered customers a NAMED delivery service
Ok, I'll bite.
I'm very lucky - my employer allows us to have personal deliveries at work and this generates a lot of extra work for the guys in the warehouse (especially after a week of Amazon Black Friday deals when the increase in deliveries was palpable). A consequence is that they get to deal with the whole spectrum of carriers (RM, UPS, DHL, etc etc etc) and they tell me that Yodel are one of if not *the* worst they have to deal with.
In my experience Yodel were TAPS. I ordered a box of plonk from Branson-Wines and company policy is that by default they leave it on the doorstep if you're not in (and they take the risk if it gets pinched before you get home).
I had three "while you were out" cards from Yodel about that delivery (with no box left) and I only got my plonk when he showed up on the fourth occasion and I just happened to be home for lunch.
YMMV but from reading these forums (fora?) over the years Yodel have a crappy reputation as the worst carrier which is richly deserved.
I have just moved from an old building to a new one, custom built by my employer. The rats nest is nicely tidied away under the desk in cable racking. Above the desk is a panel that has 2*3A sockets, four USB sockets (powered hub with computer connection) and two RJ45 network sockets.
Beer for the good thinking!
Re: Not just for Joe Public...
Why post AC, then give a link to your blog?
Re: Face to face when I have problems
I thought the same when I bought a dSLR - buy in a high street shop then I have somewhere to go back to if/when it goes wrong. I forget the name of the major high street photographic retailer I bought it from but it was something like "Messups".
The body and lens kit cost me about £1300 with accessories. Needless to say when the kit lens failed after three years and 2 months (shortly after the extended warranty expired - I got it for the accidental damage having seen the effect totalling two digital cameras in 12 months does to your household premiums!) I went back to the shop hoping they would be sympathetic. Were they fuck! Was basically told to Fuck off and submit it to their repair agent for a quote as that is the only way they would deal with it. The shop staff while courteous wouldn't/couldn't do anything else about it.
It was only after the camera manufacturer got involved (and looked after me very very well with regard to sorting it out), that "Messups", while still refusing to refund my £150 repair charge, provided me with a £200 gift card as a goodwill gesture.
As far as I'm concerned that camera manufacturer (think ancient artillery launcher) rocks big time and I've bought lots more kit from them since, but next time I buy camera kit I'm buying online or a trusted small specialist retailer and stuff the bricks and mortar stores!
"Support staff from the three companies have reportedly been suggesting rebooting"
WP8 User: Hello? My Windows Phone 8 handset randomly reboots. It has just rebooted again. Do you have a solution?
Handset Manf: Yes. The best solution is to please reboot your phone.
WP8 User: Really?
> IIRC, Radio 5 was given Radio 1's AM slot when Radio 1 went FM-only.
Not quite. Radio 1's frequencies (1053 kHz and 1089 kHz or 275/285m) were given to what is now Talk Sport (was Talk Radio).
693 kHz and 909 kHz were previously used by BBC Radio 2
Radio 1 was much later to the FM only party than the other national BBC radio station. That is why it is up at 97-99 MHz (was an old police radio band?), rather than in the much lower chunk that is Radios 2 (88-91 MHz) , 3 (90-93 MHz), and 4 (92-95 MHz).
Re: Must of learned
I assume this is "leaves on the line"?
I'd add (rather geekily) that in the days the lineside had to be kept clear of trees because of the risk of combustible trees going up in flames caused by sparks coming out of the loco chimney. Bit of a problem if that kind of fire closes your line, and flambés the telegraph wires. As steam vanished from the network, and maintenance budgets were cut back, tree clearance was reduced - which is another reason why leaves on the line is a modern problem.
While I don't disagree with you AC (I upvoted) as I understand it the trees weren't allowed to get that close to the line in the first place when steam was king.
Flames - trees burn!
Re: Phone manufacturers have one chance to impress @truetalk
"I owned a Samsung, it was the updates (or lack thereof) that put me off Samsung and onto HTC"
Out of the frying pan and into the fire I think...
Flames - natch
Re: Phone manufacturers have one chance to impress
I had a Hero and Sensation. The Hero was under powered and lacked updates - anyone remember the 9 months it took them to sort out the 2.1 update?
My Sensation suffered from turning itself off repeatedly and at random. It did get very occasional updates but the latest about 2 months ago managed to turn an otherwise slick smooth phone into a stuttering flickery mess. I can't see it getting Jelly Bean - and why should it, it was launched in July 2011 (barely a year and a bit) so HTC have already EOLd it.
You say manufacturers have one chance to impress. I am an idiot and gave HTC two chances. £900 later (both bought SIM free) and about three years of serious grief (plus crappy customer services that don't even remotely give a sh1t) I wont ever be giving them a third. My Sensation is a crock of wotsit.
Good riddance HTC.
Built in app permissions
Does this new found awareness of app permissions mean users will start questioning built in apps that request more permissions than they sensibly require?
The built in HTC Sense apps (like the weather widget, and the stocks widget) all seem to require EVERY permission Android has to offer. Exactly why does a clock app need to know who I am, what tasks I'm running, and the FULL CONTENTS of my contacts book?
At least they can be disabled, but it would be nice if they asked from the outset, rather than assuming the answer is "Yes, you can, help yourself!"
"Shorting is a great way for funds to make money out of nothing."
I didn't think this was entirely true, although on the face of it it does appear to be the case as the Short seller is making money from a falling share price using shares they don't own.
I thought the person lending the shares to the Short seller received a fee for lending the shares otherwise they have no incentive to lend the shares in the first place to someone who will profit from the shares reducing in value during the loan period.
IANA Broker or Hedge Fund Manager mind you.
"duel-generation boxes supporting 3G and 4G"
Let the standards fight out commence!
On a serious note, I think the idea of femto-cells, or Small Cells is great, even in a home environment. I'm on Voda, but have Orange and O2 handsets too. I get good coverage from those three operators at home (lucky-luck me!) but I'd be happy installing a cell to offload from the macro cells covering the nearby major transport arteries if there was some kind of benefit to me. As it is with Vodafone I'm expected to pay for the box and then provide free power+backhaul, yet they still bill me for use over that Femto-cell as if I had used their nearby macro cell.
These boxes have/had a great potential to free up spectrum from "static" users at home for the use of genuinely mobile users who are at least outside if not actually moving. The problem was in the implementation and mobile operators looking at these boxes as another way to squeeze money out of people. Even the Three/O2 boxes are only given free if you moan about the signal you get at home and threaten to leave (and your monthly bill is high enough that they don't want you to go etc).
My unbranded/SIM Free HTC Sensation worked lovely when I got the main update to ICS 4.0 (Android 4.0.3 HTC build 3.32.401.5). That was back in Feb I think, and it was a noticeable improvement over 2.3.4 which it had when I got it.
Then HTC pushed out a 60Mb "bug fix" update about a month ago - apparently this was to fix problems in the Radio firmware and other sundries. This kept Android 4.0.3 but updated the build to 3.33.401.6 and my handset was a buggy mess after that. Smooth and responsive became laggy with flickery screen transitions. HTC told me to clear the Cache partition. When that caused a whole bunch of other bigger problems (which thankfully have settled down now) I got the standard HTC support response "Do a factory reset" [because we haven't a clue WTF is wrong].
Re: Please Don't Track Me @AC
"If you are a Virgin cablephone customer (callerID is not free, unlike BT Privacy At Home), you can"
AC, I have to pick you up on one point. BT Privacy At Home is not free it is "free".
If you do not make enough calls in a quarter BT reserve the right to charge you for the Incoming caller display aspect of the BT Privacy service; which I found out the hard way*. I made two calls in a quarter, instead of the required three and got a £8 charge as a result.
* Yeah it's probably detailed in clause 271, on page 58 of the Ts&Cs but charging £8 for the sake of not making three 10p calls is completely out of proportion and is surely designed only to piss off customers while wallet raping them.
"However, BT are contemptible cretins who will do as little as possible as cheaply as possible."
and charge as much as possible.
Re: Apple Tax.. extra revenue
>>e.g. time machine.
You would think that saving files would be a standard part of the OS, but apparently not when its a duplicate of existing files for backup. Then apple want you to buy a grossly overpriced disk drive from them to plug into the network for that function.
So route Time Machine backups to a USB HDD.
You don't HAVE to use an Apple Time Vault for network backup. My 2Tb Netgear ReadyNAS Duo (v1) has a Time Machine service built into it natively. My MacBook Pro (10.6.8) backs up to it over the network quite happily.
I'm sure other NAS boxes can also do this if you don't like Netgear.
Re: 1990 franchise round - why Thames lost
The "Death on the Rock" documentary:
< Big Maggie was watching you
[I had heard this theory a number of times before - Wikipedia link added as an easy reference for people wanting to know more - the loss of the franchise is mentioned]
Another high bidder that lost out in the 1990 round was Telewest's bid for the South West ITV franchise. Telewest had the highest bid of £16m (IIRC), but their business plan included relocating studios from Plymouth to Exeter which didn't go down so well. The franchise went to Westcountry who bid about the same £8m as the incumbent TSW had; but TSW lost out because they apparently hadn't pulled their weight on making programming for the ITV network.
Re: it's your job on the line...
"It astonishes me that banks call people like that and expect them to identify themselves."
Completely agree. I've refused to give out personal details on incoming calls for years since I was called by someone from a clearly foreign call centre (and withheld number) claiming to be from my bank and wanting me to give my DOB to confirm my identity. He wouldn't tell me what the call was about and I refused to tell him anything and he hung up.
When I tell callers I don't confirm any personal details on incoming calls, I usually get a bemused but understanding response, and I call back on a known number and usually get through to the person I was speaking to before. But sometimes they can be a bit stroppy about it.
Thing is when I call the bank (or other entities like my mobile phone company) they want to check MY identity. When the bank calls me they want to check MY identity. They never seem to understand there should be a way to confirm their identity on incoming calls.
I have used internet banking for some 12-13 years, so I'm not looking for a tinfoil hat nor am I paranoid, but I am really careful who I give personal information to.
Re: Bags of space...
I've had similar service at Maplin (and PCW) as you. When I needed a new Processor fan I took in the old one and said I needed a replacement for that. The guy got one off the shelf, checked it was correct - instant sale and a fair price! I may have saved a few quid online but it was easier to make sure I was getting the right one from the outset.
They're not always the best value - they have a 10x mark up on button cells for some reason compared to amazon - but the caketins of DVDs I bought there at the weekend were on offer so not only the same price as amazon but they weren't used as footballs by staff at the local HDNL/YoDel depot either.
I gave up on Dixorrys World long ago; when I asked a relatively straight forward question about a George Foreman grill, the sales droid just read features off the price ticket card...
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