MS failing themselves but also partners
The more they drag their feet with updates and new features the harder it gets for companies like Nokia, HTC, Samsung etc to get any value and sales from WinPho. I own an HTC 8X and it's a great phone but I've not seen a single update that added anything worthwhile. Looking at the Nokia Lumia 1020 I would really love to own that phone too but there is no point. The camera is very, very impressive but the OS is still the same stagnating mess it was when they launched it to much..... er..... moderate fanfare last year.
MS are still trying to run WinPho the same as they do other products like Windows and XBox with a few releases over a long period of time but that won't work here as their competitors are moving at a far faster pace. MS aren't just behind they're being left further and further behind all the time. When is the next WinPho update, does anybody know? Does anyone have any clue what will be included apart from a few tweaks and bug fixes? It's hard to care about something when the people behind it don't seem to give a shit.
Lots of early adopters got burned with WP7 devices and any that took a gamble by going to WP8 after that are probably thinking they made a huge mistake. MS need to wake up and either push WP8 hard or just can it. Any other course of action is just, to be blunt, fucking around with anyone that tries to support it.