Forgotten history?

My subscription to LoveFilm *started* with Amazon a couple of years ago, who then moved the whole thing over to LoveFilm (which is still billed as Amazon on many of the pages I view). So it is very likely that many of LoveFilm's customers came through Amazon in the first place.

I haven't had to use customer service, so no complaints on that front.

Over-priced but virtualized

I've just run the Intel CPU ID utility on my Sony Vaio VGNZ21WN/B purchased at the beginning of 2009. It says that virtualization technology is enabled, so you might need to check rather than assuming that it is not available on all Z-series Vaios. I agree Vaios are generally over-priced and it is annoying that they ship with so much crapware. I always do a clean OS install from my development DVDs.