1 post • joined Wednesday 29th July 2009 19:11 GMT
You suggest that rural download speeds are on average 3.3Mb/s; here in South Herefordshire I would be happy with 0.3Mb/s! BT claim that my service is capable of 1Mb/s but I never achieve better than 120Kb/s for a true download.
Why should we pay the same tariff for such an inferior service? If the infrastructure cannot supply, we should pay pro rata.
I have spent hours in fruitless discussions with the BT technicians on the Indian sub-continent, and have, for several weeks, been waiting for a response from the BT "UK Assist" team, to no avail.
I find it interesting that other ISPs can supply a better service. Down BTs lines? How do they do it?
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