Re: Nothing to do with the quality of their customer service?
they are all separate companies, Virgin Media is as far from Virgin Money as Sainsbury's is from Harrods
2822 posts • joined 21 Jul 2009
Meanwhile I go to visit Romania often, where in Bucharest you can get 100/100 for €7 or so per month and 1Gbit/1Gbit for only slightly more!
I have Gbit/Gbit in London, it's a lot more than €7/month :)
BT's suite of fibre products are distinctly uninspiring - even on FTTH installations, there is 1Gbit/s coming in to the openreach modem (actually, 1.2+Gbit), at which point it splits it off in to 4 virtual 300Mbit connections, so that you can have a separate BT subscription for each room in your house....
Worse than that, it's fibre, but for some reason that still means an asymmetric connection - 300Mbit down, 20Mbit up. DSL and coax cable by necessity require asymmetric connections - bandwidth is fixed, the asymmetry determines how much is allocated to uploads and how much to downloads - but with fibre there is absolutely no need as there is equal bandwidth in both directions.
BT would prefer that people who buy it's broadband continue to only use it to consume mass media.
I'm sure many people reading this would say "20Mbit up? Where do I sign", but it really is a disservice and stops you doing things like more easily using remote services like dropbox - 20Mbit upload means a maximum remote disk write speed of about 2MB/s, 300Mbit would be more like 25MB/s, and my 1Gbit varies between around 50MB/s and 70MB/s, which is good enough to treat cloud storage like a local disk.
How long before the fork that removes the google analytics from your text editor?
So it's a desktop/cmd-line application using HTML5/JS?
Yes - not sure on the HTML, but it uses CSS, so probably.
Presumably they are also planning an actual web version... because that would actually be more useful to me?
Does everyone usually plan to do what is useful to you? Wish I could be you.
And no. This is a standalone application, not a web application. It's written in JS instead of C - that is as webby as it gets (actually it has a .io domain, webby+=1, and when you use the program it constantly sends analytics to google, webby+=100000).
How much money they saved off-shoring permies and slashing contractor rates (and hence contractor headcount)?
To understand Fred Wilson's viewpoint, you have to understand who he is and what he does.
He is a Venture Capitalist. His job is to have money, and give it to the people who tell him things that he thinks are true. Right now, he's been sold on the idea of "cloud" and "big data", and he's given a bunch of money to people doing "cloudy" "big data" things, who have convinced him that what Apple are doing is no good for making money.
In fact, he's really convinced - he's put a wodge of his money (well ok, mostly other people's money, probably some of his own) in to this. Once you put $10m behind something, you're definitely singing from the same choir book.
Personally, I think that he is sort of on the right track - *startups* will find it very difficult to do what Apple are doing, concentrating on hardware, but Apple itself should have no problems - apart from the very very successful and profitable hardware division, they have enough cash to re-tool as they see fit and seem quite capable of identifying and exploiting new markets.
I have a MyWaitrose card, but I only use it to get the free paper and tea each day.
Oh, and I do also shop at Waitrose - not all the time, I'm not rich - I just don't present my 'please track me' card.
"We are very happy to see that so many players around the world is creating fancy nice things and have fun," Hammeken said.
More people in government like this please.
It's good to know that The Register is following the highest standards of journalism possible, as practised by the BBC, viz that it is not news unless you can find two arbitrary people complaining about it on Twitter.
Fuck yeah! Digital engagement!
23-year-old CEO, Evan Spiegel, has reportedly turned down acquisition offers worth as much as $4bn
I really hope, for his sake, he doesn't feel like a chump when he's 35.
the customer can immediately slurp data out of Provider A via a dedicated connection, shuttle it through the owned servers, then spurt it up into Provider B.
Most cloud providers go out of their way to dissuade you from doing this. For instance, Amazon won't charge you to load data in to their cloud storage, but there is a fee when you pull it out.
I also take umbrage at 'immediately'. You can immediately start the process, but it can take days or weeks to transfer a large dataset from one DC to another, even if they are yards apart and have great fat wads of fibre connecting them.
a company that's in trouble, who, over the years have provided a fair few innovations, in many areas of both consumer and professional electronics. The Walkman and the first CD player, immediately spring to mind.
Followed shortly by the rootkit-on-a-cd and inept security leading to the loss of 77 million unencrypted account details?
I don't get the gloating over the misery of others, but there is some irony to say they've provided a fair few technological innovations, when the two that come to mind happened in the 70s and 80s....
The final photo shows a cup and saucer set and a beaker that have been made by this "game changing" device - I might be wrong, but there seem to be lots of holes in all of them that may violate some of the functional requirements of their intended form.
It's called humour.
Please read the lyrics to Adam Ant's 'Prince Charming'. You may say 'DOH!' when you note the pop culture reference that you missed.
Adam Ant hasn't been "pop" culture for several decades I'm afraid.
The best thing you can say about the BSc in CompSci is that it is not the MSc in CompSci - that's the 1 year "conversion course for people who studied physics/maths/economics", not the 4 year "I love being a student" course.
This doesn't actually mean a skills gap, or a lack of people to hire, but that the skills are currently desired, making the profession a good one to be in. This would be remedied by having a lot more cheaper employees available to do the same task, depressing your wages.
Readers may or may not know that anyone can donate the same amount to the island's sweetest industry and and gain the right to live on the sunkissed shores.
This is not uncommon, you qualify for a US green card if you invest $1,000,000 in a US business and create 10 jobs - or half that in a "targeted employment area".
So the smarmy comment should be "St Kitts & Nevis - only half the price of bribing the US government".
They all clearly colluded, they are all guiltier than sin, ask the court to determine their liability.
Actually, I can see why the lawyers settled. $1 billion up front today with no appeals.
Surely it makes more sense that if your ISP wishes to have an edge cache of someone else's content in order to reduce their ingress bandwidth costs, they should pay the content provider and not the other way around.
But they don't have to be assholes about it by geolocking, do they? Compare and contrast examples:
Spotify only offer subscriptions in certain countries, because they only have agreements for certain countries, and you must be resident in one of those countries to subscribe. However, if you travel to a non-agreement country, spotify don't care - you can continue to use the service as long as you have internet access.
Sky only offer subscriptions in certain countries, because they only have agreements for certain countries, and you must be resident in one of those countries to subscribe. However, if you travel to a non-agreement country, Sky will refuse you access to their services because your IP does not correspond to your country of registration¹.
Both are restricting their services to the markets they have agreements for, but one is being a dick about it.
¹ Or in my case, use a UK ISP who has bought some IPs from a German company, and Sky's GeoIP db has not been updated.
in the Anglican church you tend not to hear much about revelations, just the parables.
So you only looked at a small part of the middle of the book and then were surprised when you didn't understand the ending?
So you looked at my words and couldn't comprehend their meaning and then surprised you didn't understand? At no point did I discuss how much or how little of "the good book" I have read. In fact, I've read every single page, chapter and verse - all I mentioned was what the vicars-with-no-elbows tended to talk about.
Gwan, post a come back. A man that returneth to his folly is like a dog that returneth to his own vomit.
And then I saw, like UNICORNS man, but floating on the air, with SEVEN horns, and on each horn, a blueberry sundae.
Seriously, revelations reads like a bad trip. Most of the new testament is all like "hmm ok, good parable, don't be a dick, be nice to each other", and then there is all this batshit insane bullshit whacked on the end.
I was raised a Christian, but in the Anglican church you tend not to hear much about revelations, just the parables. I think when I read revelations, I realised that this book wasn't handed down by god, it was made up by a bunch of men in order to control other men. Fuck that.
I don't want IPv6 at all. When I want non-routable addresses, I use one of the many available private network classes.
PS: Unique local addresses today (fc00::/7), but it was site local addresses but a few years ago (fec0::/10). Your typical IPv6 connected computer will have at least 3, probably 4, IPv6 addresses - a unique local address, a link local address, ::1 and possibly a global address - too overly complicated for me to give a fuck.
You must be nuts - arcade games cost per play. High scores are achieved by playing for a long amount of time on one credit, and therefore, achieving high scores was actually akin to playing for the cheapest amount.
Take Street Fighter 2, if you just played one round and died, thats 10p for 2 minutes. On the other hand, if you complete the game on one credit, thats 10p for 30 minutes play. I don't know about you, but when I was playing arcade games, I wanted to play for as long as possible as cheaply as possible.
I was always fond of Revenge Of The Mutant Camels, got to kill all them polo mints, red phone boxes and wave after wave of Jeff Minters.
Usmanov also owns a large chunk of Arsenal FC (~30%).
I have symmetric gigabit fibre, and it does me plenty good:
1ms ping to google, my company's DC, 5 ms to the office.
Insanely fast downloads.
Lots and lots of HD teleconferencing, no cut-outs, stuttering, buffering or quality drops, even when someone jumps on a download.
Uploads as fast as downloads. BT wanted to sell me 300Mb down/20Mb up for £60/month.
Did I mention the 1ms ping? It's pretty useful after hours too. Boom HS.
My ISP is hyperoptic, they only do certain areas. I'd post a speed test, but a) I'm at work, and b) most speed test servers don't have the capacity to fill my pipe. Usenet does it pretty well, the highest I've hit is around 858 Megabit/s (80MB/s) when I'm downloading my linux isos.
jake, I thought you wrote the X10 spec.
This site needs more signal, less noise.
Which do you think you add to?
It's about as legal and enforceable as me sending you a bill for 50p for reading your post.
it's not uncommon to see tradesfolk with aol.com/hotmail.com or similar cheaply stencilled on their vans
Cool story, but what about people using ISP email accounts?
Technically, Virgin didn't expose anyone's email address, people who replied to the distribution list exposed their own email addresses.
I know people should be smart enough to realise they shouldn't hit "reply all" but the sheer stupidity of Virgin, by allowing an email group to be re-used, is staggering. The number of spam emails I was getting was shooting up until last at night.
There is quite some moaning here - sure, you shouldn't have been spammed, but each reply was In-Reply-To the original, or an email descended from the original. Turn on threading in your mail client, and all "the number of spam emails" is one thread. Ignore it, then delete it.
ISPs offering email is a bad deal. Users expect it to work perfectly, not get any spam and effectively be free. Many of the smaller ISPs that I have been with just do not offer email for this reason - you only get complaints about it and it makes you no money.
1:27: Bug announced
6 hours later: Patched software rolled out by CRA
1 day later: Logs analyzed, potential disclosure detected, RCMP called in.
So how would you trace it?
You would need to be storing all your ingress traffic to the SSL site in order to determine, for certain, that this particular request was trying to exploit heartbleed. Not summaries of the traffic or request logs, but every single byte.
What they CAN do however is look and see for suspicious requests in the period immediately after the bug was announced. Oh look, this IP address hit the same page 52,000 in 6 hours, gee, I wonder what they were doing.
"Toll free" support lines are the worst in the UK. Although you are not paying for the call, they can put you on hold for as long as they like. If they use a cost sharing number, like 0845, 0330 (or whatever variant BT are using these days to confuse us about the actual cost), then they aren't allowed to keep you on hold for extended periods.
So BT is 0800, ring them up and they don't care if it takes 30+ minutes. Thames Water are 0845, you get through to a human within 1 minute of ringing.
I found it crazy that they have no ticketing system, and everything seems to run on the concept of "managed insanity", where most things are sort of working and people will make enough fuss if they aren't.
I'm used to when you have a problem with an isp, you raise a ticket "I've got no service", someone takes that ticket and progresses it until you do have service. With BT, you have to ring them up and fight through the system to get through to the right team, having done so there is no guarantee they can fix it (they are just the team you need to speak to to fix things, they don't actually fix things), and you can't ring them back directly.
Actually, you can "email them" (which means "fill in a contact us form on the website"), they aim to respond within 10 working days..
Technology can be used to aid or hinder CS, BT use it to hinder it, to discourage you from calling in, but other companies (Be CS were excellent) use it in a positive way. One line of 1st line support, dealing with customers, fixing simple things, dealing with account management. If they can't deal with it, they make a ticket and hand it off to 2nd line support. 2nd line either contact you directly with the fix, or pass it off to an engineer to do proper support. The whole process simplifies everything down, less people on phone calls waiting for the "right team" to become available.
I'm currently in the phone tree of hell that is BT. BT seem to have determined that customer support is a cost, and they must minimise that cost. Only certain teams can deal with certain things, but you can't ring any of those teams, you must make a computer understand what you want (it won't), and then the computer will put you through to one of those teams.
I'm sorry, put you through to the queue for one of those teams.
So 3 minutes of automated machine, then 15 minutes of holding, and you've got through to a human - result! This person can take all the details of your case and sort it out, surely?
Nope. This is the broadband team. You need bt infinity support team. Let me transfer you over. The first drone puts you on hold, and then rings through to the right team. I'm sorry, rings through to the queue for the right team. You are then on hold, whilst a BT drone is also on hold waiting with you.
15 minutes more holding, then you are finally there, right? Nope, they need to co-ordinate with the order management department - BT infinity support can't change order details, silly!
I had reached my limit with BT on Friday, told them to cancel my scheduled fibre phone line installation (on the basis that they promised instant BB activation - the fibre is installed and lit, they just needed to flick a switch, and that each time I call to find out why it's still not working takes 1+ hrs). My final words to the guy on Friday: "To confirm, you've cancelled all the outstanding order, the engineer install and anything related to me and BT" - "Yes" - "Thank you, good bye".
Having done all that, today's dance with BT is because they "confirmed" over the weekend to remind me of the engineer install booked... 20+ minutes so far on hold...
One denist with strong german accent
If we're going to raise one of them from the dead, I think a MaggieT is more scary than a DenisT.
Almost certainly we have stepped back 10 years to when their contractor initially wrote the website.
SME, "working" website, why would they maintain, update or audit it? If they do anything to it, it will be getting a designer to "freshen" the look and feel, not go through the OWASP checklist.
Personally, I think almost all businesses underestimate the importance of having in house software developers and maintaining custom software. However I might be slightly biased - as a software developer, I suppose I do have a dog in the fight...
The real question is given he seems to have so much more power than the rest of the field, how did he qualify back in 9th?
There are different meanings of the word secret. As used in the title, the word "secret" is an adjective, or a "describing word", it gives more information about the noun that it describes.
As used in the title, the noun it is describing is "payload". The "payload" is the secret, not the launch.
You can tell this because of the order the author put the words in. If he had written "US payload top secretly launched into space", then that would have been a dichotomy worthy of note. You can tell the difference here because "secret" has become "secretly", an "adverb" - it is now describing the verb in the sentence, "launched".
In case it is not obvious, satellites are not very secret. It is impossible to secretly launch a satellite. Once launched, it is very hard to hide a satellite - you can simply look up and see it. Therefore, it makes no sense to hide that you are launching a satellite - as soon as you do launch it, people will know that you have launched it, and can track it.
On the other hand, those observers don't know what that satellite payload does, until it does it - perhaps not even then. Is it just taking pictures, or does it have a nuke on board to drop on Kazonistan? No-one knows, IT'S A SECRET.
2/10 Must Do Better
LTE on my phone is unmetered - try a better contract?
Too many sites are running autoplay video ads now, and that needs to be outlawed.
Yes! That is just what the internet needs, more laws on what people are allowed to do with their computers when other people's computers connect to them and ask them for information.
Step 1: Create streaming music service just like all the others
Step 2: Keep putting ads on iAd that Apple might dislike
Step 3: Get banned from iAd
Step 4: Call all the world's press
You'll notice that their app is not banned, just their advertising. Perhaps they discovered a way to increase their advertising penetration whilst decreasing their spend....
Well, three have gone from "unlimited data, unlimited tethering" plans to "unlimited (well, 25GB but that's close to unlimited, right?) data, unlimited tethering (as long as you limit yourself to 2 GB or less, we won't limit you! Unlimited!)".
It's still pretty good, but not that great..
nice if there was an attribute you could set on an IP datagram that would control the region of the packet, and would only allow the packet to be forwarded to hosts in that same region, otherwise dropped
Yeah right, if that had existed at the start of the internet-era, ISPs totally wouldn't have been only selling geo-limited accounts.
"Oh no sonny, no transatlantic pipes for you, get back on your local internet with our local services."
It's a good question, but the answer is, depressingly, simple.
830 words in 10 paragraphs simple?