XP was hated when it came out too but it went on to be a great success. I think most of the public are starting to come around to Windows 8 too.
No it wasn't. XP was massively desired, it added some glitz and features that windows 2000 didn't have, it didn't crash like 98/ME and had a newer version of DirectX. It was so popular that they literally had to invent Bittorrent in order for enough people to download it from the scene (this is not true).
User satisfaction (yes, I hate that too) with IT has risen more than 8% in a year since the rollout.
You gave everyone new machines with bags of RAM and user satisfaction rose? Must be down to Windows 8!
13% is not a huge market share, but it continues to grow, even in these times where many companies don't need to run the latest and greatest, and that is no disgrace.
It continues to grow due to obsolescence of existing PCs and not being able to purchase a windows PC that does not come with windows 8.