I'm sorry but this is nonsense...
You and the BBC seem to feel the need to jump on the anti-Apple bandwagon over stupid reasons, but I'm probably going to get the 5 when it is out, having recently owned a Galaxy 3 and an HTC One X and gone back to the 4S after the wow factor died. Why? At the end of the day, beyond the razzmataz of large screens and a notionally superior OS, consistant ease of use and stability, battery life, plus choice of Apps and the ever-present environental lock in brought me back to the iPhone.
Take something as simple as Music. It's a right pain on Android. For the Galaxy 3, I tried Kies, DoubleTwist, iSyncr and a couple of others and none of them were reliable or fully featured alternatives to 'awful' iTunes. Some didnt work with ICS, others you had to pay for and some you had to buy the wifi sync functionality seperately, others still (I'm looking at you Kies) lock the phone during mass storage mode transfers so you can't answer calls or texts. Great. Once tracks are on the device, you have to unlock it to control music playback (no notification centre on lock screen for me on an Exchange server), no doubletapping of the flimsy home button to bring up a music player. My headphone remote, doesn't work with triple tap to go back a track, it's just an exercise in making life much harder than it needs to be. I googled for weeks, went on forums, assuming i'd missed something obvious, but there is no easy way to do it assuming you aren't just dragging and dropping a small number of tracks and a playlist into one folder (as in, what we used to do back in the year 2000)
Every other person I know who purchased a SGS3 I've asked about the subject has sort of given me a strange knowing look and admitted that they had to ask more technical friends for assistance in doing the same task and eventually resorted to carrying an iPod (or even in one case their old iPhone) around as well for music playback. Many found it mind boggling that I as an IT person (SharePoint Admin and developer) couldn't work out how to do it. I could work out how to reflash the rom on the phone fine, but when it came to music I had to admit defeat, and the phone went to Gumtree heaven never to be seen again. My point is that yes it is supremely customisable, but if it still doesn't do what you want, what then? Fork Android and develop your own version?!? Possibly, but not everyody has that sort of time...The Galaxy 3 is full of gimmicks that nobody will ever use or flat out just don't work reliably like the motion controls, Photoshare, Smart stay, S Assist, and I could go on. The build quality likewise disappoints (HTC better on this front, as it their screen)
In short, it's easy to take the iPhone for granted, but I will be sticking with what works thanks.