* Posts by axol

1 publicly visible post • joined 16 Jul 2009

Nokia sees sales, shipments and profits slide

axol
Unhappy

What a pity

I used to work for Nokia in a strategic role in Asia. It's such a pity to see these headlines, and the company losing its way.

Nokia is chock-full of incredibly smart, clued-in people. Everyone lives and breathes the Finnish "Respect" culture in the sales, marketing, and best-in-the-world demand/supply network operations groups. It was an incredible place to work.

In Nokia, "Respect" also means taking the time to call someone on a bad decision, to help them improve.

The problem is that this never seemed to apply to the product design groups, who were held in some kind of reverence that dated back to the glory days. No matter what the Nokia teams in-market learnt from customers, there was always a sense of "we know better" from the product teams. It didn't take a genius to see even a few years ago that this type of hubris was a recipe for disaster.

A little bit more humility from the product design groups would go a long way in reviving their product portfolio, fortunes, and morale (which I hear isn't great).