A letter Palm should ship with each Pre
"Dear Pre User,
Thank you for purchasing your Pre. We are sure the device will give you many months of happy usage. While we feel we can compete with Apple in terms of hardware, when it comes to software on your PC or Macintosh, we can't and so continually work on half-baked methods to allow your new device sync with iTunes.
Regretabbly, this arrangement is unofficial, and means that from time to time service may be interupted. We hope you are sufficiently enthused by your new Pre to stick with us, and not jump ship to Apple who can offer you a complete soloution that just works at the touch of a button.
Well, is there another way to look at it?