Often more to these "Only had it 8 months" stories than meets the eye.
I remember back in my corporate days a lot of users would on purposely mistreat their kit to get the kit they actually wanted. Dropping, spilling were very common occurrences just a day or two after being told they could just change it.
Many years ago one guy who was a real pain in the arse came in on a Friday and demanded he be given the latest colour version of the PDA (remember them?) he had. We refused as it was just a few months old and still did all he needed it for. We knew he wanted it for bragging rights etc. So off he went in a huff.
Monday morning he comes back in with the PDA in his hand and it looks like he ran over it with his car. In fact we suspect he did just that. He threw it on my desk, walked out saying "There you go! Now I do need a new one!"
What did I do? I took the mashed up case off it and slotted in the innards of a working spare. It looked like roadkill...but it worked just fine. Went to his desk threw it down in front of him and said "No you don't!"
He never bothered us again.