Re: If MS AV is the best...
"Come on MS, help people out who service your systems, especially with safe mode being available if the machine fails to boot (maybe they fixed that, I'm no longer in that part of the industry)."
This is still a major problem. All the so called 'fix it' features that MS have introduced with Windows 8 to 10 are more of a problem than a help. They either get in the way or just don't work. The restore points often aren't there or magically disappear. The system rebuild often doesn't work either. Then there is the classic of Safe Mode which has hardly any access unless you can get the machine to boot in the first place...which isn't the reason you need Safe Mode.
9 times out of 10 its quicker to try to copy the user data off and rebuild the machines with a fresh USB install.
With Windows 7 you could usually boot it into Safe Mode via F8 and 5 minutes later you would be back up and running.
But no we have to now have the useless Fast Boot setting which is a waste of time and a liability.
I always switch Fast Boot off on all my customers machines. None of them miss it.