The customers I know that moan the most about their broadband?
The ones that decided to move into £500000 barn conversions 3.5 miles from the nearest village.
"So you didn't think to check the speed before you moved in with your essential online business?"
I know one that lived in the city centre and had a 70MBps connection that worked superbly with their work as an IFA and share dealer etc. I didn't hear from them for 6 months and then the next thing I know is they have moved out to...yes a barn conversion out in the sticks 18 miles away and they are wondering why they only get about 750Kb with 250ms+ pings if the wind blows in the right direction.