HELP > > > 3Gs UPGRADE problem HELP !!!
Dear everyone out there,
I'm currently with att for about 2-3 months, and my gfriend is also with att for just 1 month. we both have 3G (not 3Gs) iphones on our account, originally cost $199 n $299 by the time we purchased. As of a few days ago, Apple just released the new 3Gs for $199 n $299 n we (me n my girl friend) planned to upgrade to the new 3Gs. Of course, we can't get the subsidized iphone cost twice since we already got the original 3G at $199 just a few months ago. So what we trying to get is the Early Upgrade Option for $399 n $499.
I went on buyiphone.com on apple website, chose the option "Replace a phone on my account by an iphone," and then input my account information such as phone number on my account, my billing zipcode, the last 4 of my social security number and my email address. the website runs for about 1 minute then the responding message came up as:
"At this time, this account is not eligible for an iphone upgrade. For more detail, please visit an At&t corporate store or call At&t customer care at 1-800-331-0500!"
Does anyone have any idea why this is happening to my?
Every bit of advice is appreciated!
Sincerely
Biting the hand that feeds IT
