Re: Don't be fooled...
> your certainly going to scare away any good candidates
Interestingly one IT shop I worked for in the late 80s took a similar view with its sales positions.
The SM (sales manager) made the observation that the blacker he painted the picture, the harder the job and the greater the challenge, the more enthusiastic the candidates became.
The problem was that these "enthusiastic" candidates were complete and utter arseholes: to a man - and they were all men. Their primary personality trait was "I can sell anything" (basically, they'd have won The Apprentice every year running) and everyone else in the organisation should thank me for it.. However, most of them were all bluster and no talent. They would get a "let" on their first-quarter reviews. A "must improve" on their Q2's and be out the door without completing a full year of employment.
So I would consider an advertisement like this to be a buyer-beware situation. Yes, it might be a truthful description of what the company thinks it wants. But the result will be that it will attract applicants who are completely unsuited to the kind of high-pressure yet humdrum work that understaffed (and by implication, under-resourced) IT support requires.
If you want a collection of drama-queens, sure. Go for it. But if any place I worked for was to put out a want-ad like this, they'd very soon have two vacancies to fill.