A tragedy of errors continues
"The firm hadn't realized that so many of its PCs were used in businesses, he said, ..."
Don't they know who their customers are? Did they assume that 'domestic' customers could be treated as consumers/cows and be milked?
"By the end of this week we will release a more concrete statement around exactly what that means and we're still working towards that ..."
They're babbling stuff that sounds good, from some kind of damage limitation manual.