Posts by ed
2 posts • joined Tuesday 3rd February 2009 18:14 GMT
Posted in Two papers about the Hell Desk
two reports not necessarily contradictory
As long as you have well qualified sysadmins concentrated organizationally, within your agency. Good communications (IM!) and management necessary for the "homesourced".
uh graphics
Could you spend 10 minutes making the user state diagram(s) in the Enterprise spec readable?
